Director, Customer Service Jobs in Boston, MA

Advance your career by leading new business initiatives across diverse service brands. Drive growth, cultivate relationships, and achieve sales targets in a vibrant, collaborative culture that values...

Execute comprehensive support and maintenance services for client products, leading technical teams and managing operations to ensure high quality and timely delivery across defined regions and sector...

Join a team that's leading the charge in the cPaaS space, driving innovative strategies to expand ISV sales. Your leadership will foster growth and success among AEs, as you champion revenue growth wi...

Lead the charge in enhancing operational efficiency for Market Access teams, driving strategic initiatives that optimize customer interactions, and fostering collaboration across functions to deliver...

Deliver impactful product strategies for Financial Technologies, collaborating across teams to enhance user experience and drive measurable outcomes in enterprise financial systems. Lead discovery eff...

Shape the future of digital customer experience by optimizing CRM operations, analyzing requirements, and driving enhancements within Salesforce CRM and Experience Cloud to support business growth and...

Join a team that's committed to enhancing client performance through strategic collaboration, driving impactful revenue cycle transformations, and delivering innovative operational solutions across he...

Join a dynamic team to lead strategic brand initiatives for a groundbreaking oncology product, overseeing multi-functional collaborations to drive marketing excellence and enhance patient outcomes in...

Join a team that's shaping the future of network security sales across Telco Service Providers. Own strategy, build a talented team, and drive revenue through innovative security solutions while colla...

Strategize comprehensive sourcing solutions for IT and procurement categories, optimizing vendor relationships and costs. Collaborate cross-functionally to enhance client satisfaction and processes wh...

Optimize cloud operations by leading a skilled team of engineers. Oversee platform design and security for global SaaS products while managing tasks and fostering cross-department collaboration for se...

Lead strategic initiatives that enhance client portfolio growth and operational efficiency. Drive impactful relationships and implement workforce solutions while fostering collaboration across teams t...

Drive growth and foster relationships with complex, multi-location enterprise accounts. Lead cross-functional initiatives, execute QBRs, and create strategic frameworks that ensure high-value customer...

Pioneer best-in-class global payroll operations across multiple regions, ensuring compliance, accuracy, and efficiency. Collaborate with cross-functional teams to enhance payroll systems and processes...

Lead transformative user experience and design strategies. Drive AI integration into product workflows for innovative, customer-centric experiences that elevate organizational standards and product qu...

Pioneer innovative creative strategies that drive growth and elevate brand. Lead multidisciplinary teams, influence business outcomes, and foster collaboration to ensure cohesive, impactful customer e...

Unlock potential by leading dining operations in a dynamic K-12 school environment. Foster exceptional service, food quality, and client satisfaction while developing teams and managing budgets to cre...

Drive operational excellence in contracting by leading a high-performing team managing complex agreements. Shape the end-to-end contracting process while partnering cross-functionally for strategic al...

Drive the creation and execution of integrated marketing strategies, delivering impactful disease state materials while collaborating across functions to optimize brand effectiveness and meet evolving...

Optimize logistics operations by leading transportation management, ensuring efficiency and compliance while developing high-performing teams and building strong customer relationships for business gr...

Redefine branch operations by leading and optimizing sales, rental, and service efforts while ensuring top-notch customer satisfaction and compliance with industry standards, driving growth and stabil...

Innovate talent management strategies to empower growth and drive performance organization-wide. Lead integrated systems that connect feedback, development, and succession planning, enhancing organiza...

Lead the development and execution of corporate marketing strategies to enhance brand reputation and stakeholder engagement, collaborating cross-functionally to drive innovative and data-driven campai...

Shape the future of customer education by leading a global team to innovate AI-driven learning strategies that enhance product adoption and drive measurable business growth for enterprise clients...

Lead strategic client relationships to drive retention and expansion, enhancing enterprise resilience. Collaborate across teams to align goals and create long-term value, ensuring successful outcomes...