Director, Customer Service Jobs in Boston, MA

Lead the oversight of contractual matters across departments, serving as a trusted advisor to internal stakeholders from pre-clinical to commercial readiness. This role emphasizes collaboration and ex...

Lead and execute growth strategies within the Payer vertical by building relationships with health plan executives, managing complex sales cycles, and driving revenue through tailored digital health s...

Drive eCommerce sales by leading strategic initiatives and optimizing digital engagement across key retail platforms to enhance growth and connect with consumers effectively...

Lead product strategy for cloud-native vault solutions, driving effective secrets management and session control. Collaborate with cross-functional teams to enhance security offerings while ensuring h...

Transform the creative landscape by leading strategy that drives measurable growth. You’ll leverage customer insights and data to develop high-performing campaigns across multiple channels, elevating...

Join a team that's driving strategic inventory leadership and financial governance. Leverage your expertise in accounting to optimize margins and enhance operational efficiency across our omnichannel...

Inspire growth by acquiring new business, building executive relationships, and crafting tailor-made transportation solutions. Engage deeply with clients throughout their journey and drive exceptional...

Lead a dedicated team to drive client success across diverse delivery modes, ensuring effective governance and coordination. Drive business development within a portfolio, nurturing critical client re...

Drive impactful Deltek implementations for diverse clients in regulated sectors, fostering client relationships, overseeing teams, and ensuring compliance while managing complex projects and promoting...

Elevate supply chain performance by leading sourcing, purchasing, and supplier management. Drive operational excellence in material flow and ensure reliability across a global supply chain to meet pro...

Unlock your potential in a global leadership role, driving innovative customer support strategies and managing multi-tier teams across diverse geographies to elevate service excellence and customer sa...

Inspire quality improvement across programs by leading a dedicated QA team to enhance service delivery, ensuring regulatory compliance and fostering a culture of equity, safety, and data-driven decisi...

Lead the charge in overseeing commercial operations, managing teams, and driving retention strategies for complex accounts while fostering a culture of collaboration and continuous improvement within...

Shape the future of our commercial marketing strategies across the U.S. by leading a high-performing team to drive business growth, optimize product launches, and enhance market positioning in the med...

Lead impactful Workday SCM initiatives, fostering executive relationships and driving healthcare transformation with strategic guidance and delivery excellence. Shape solutions, manage engagements, an...

Transform healthcare supply chain operations as a strategic leader, guiding complex Workday implementations while building trust with executive clients, driving results, and supporting operational exc...

Join a dynamic team as a Senior AV Manager, driving excellence in audiovisual services across multiple client sites. Oversee operations, enhance client satisfaction, and lead a skilled team while util...

Join a team that leads global technical support operations, driving high-quality customer experiences. Balance strategic oversight with hands-on management, utilizing data and technology to enhance ef...

Transform client relationships by managing high-value consulting projects, driving service line growth, and ensuring client satisfaction. Leverage 10+ years of experience to deliver exceptional adviso...

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

Join as a leader managing complex Absence, Disability Management, and Life projects. Collaborate with clients to deliver high-value solutions while supporting new business initiatives and mentoring te...

Create and execute a strategic roadmap for data products that drive client value and revenue. Lead product lifecycle from concept to commercialization, while building a team and leveraging cross-funct...

Develop and execute sales strategies to drive revenue growth in the West Coast by managing the Enterprise sales team and cultivating customer relationships, while ensuring alignment with company objec...

Advance your legal career by partnering with us to drive commercial contracts and strategic alliances. Collaborate with our sales team in a dynamic, fast-paced environment focusing on innovative solut...

Champion client success through strategic engagement and revenue cycle improvements, driving performance, satisfaction, and growth for enterprise partners while leading operational excellence across h...