Director, Customer Service Jobs in Austin, TX

Champion product discovery and strategy for inventory capabilities; lead cross-functional teams in defining requirements, managing development pipelines, ensuring adoption, and driving enterprise-wide...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...

Accelerate success by leading global SAP S/4HANA service delivery, ensuring high system availability, and driving continuous improvement while fostering team excellence and stakeholder engagement acro...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...

Partner with us to optimize marketplace operations and drive growth. You'll lead cross-functional teams, enhance data quality, and establish a proactive monitoring framework to ensure reliability and...

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Lead transformative customer engagement and delivery processes, ensuring high-quality outcomes and robust governance for complex IT programs. Cultivate strong customer relationships to drive satisfact...

Advance your career by leading customer engagement and delivery processes, ensuring quality assurance across all program tasks while nurturing relationships with stakeholders to drive success and comp...

Drive the execution of strategic 340B initiatives, optimizing customer experiences and operational efficiencies through collaboration across teams and innovative solutions. Cultivate program reliabili...

Transform complex programs into actionable roadmaps by leading cross-functional teams and executing strategies from approval through launch and adoption, ensuring operational readiness and measurable...

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

Drive strategic B2B payment solutions growth by managing key Financial Institution relationships, optimizing sales strategies, and fostering collaboration within cross-functional teams to enhance clie...

Lead tax strategies for M&A activities with a focus on maximizing value and minimizing risk. Collaborate across teams and navigate complex transactions, driving autonomy and strategic decision-making...

Join a team that's passionate about payroll excellence! Oversee full-cycle payroll for a diverse U.S. workforce, ensuring compliance, accuracy, and operational efficiency while driving continuous impr...

Join a team that's redefining data solutions by leading the Data Products & Engineering department, shaping cutting-edge data architectures and innovative client-facing analytics solutions that drive...

Accelerate progress at the forefront of post-sales experiences, guiding strategy to enhance implementation and onboarding. Collaborate cross-functionally, ensuring seamless transitions for customer su...

Lead the charge in optimizing customer success with Synapse applications. Collaborate across teams to elevate user experience and drive business outcomes for strategic enterprise imaging clients in yo...

Join us to drive customer retention and satisfaction in a dynamic SaaS environment. Lead the Customer Success team in implementing innovative strategies and hands-on execution, ensuring clients achiev...

Transform your career by leading a dynamic sales team focused on innovative AI and data solutions. Drive strategic initiatives, forge partnerships, and empower your team to exceed ambitious sales goal...

Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...

Lead a dynamic team in overseeing commercial real estate transactions, from lease negotiations to property disposals. Shape client strategies with expertise, manage workflows, and mentor staff while e...

Shape the global consulting offer portfolio by leading cross-functional strategies and driving measurable client outcomes through effective governance and innovative service productization. Collaborat...