Director, Customer Service Jobs in Austin, TX

Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...

Lead and optimize the order-to-cash cycle, driving process improvements and strategic credit management while managing a small team to enhance cash flow and reduce financial risks across multiple busi...

Join a team that's shaping strategic marketing for the Americas Services business, driving brand growth and enhancing client engagement through innovative campaigns and collaboration with global partn...

Shape strategic marketing initiatives for a leading services business, collaborating across teams to drive revenue growth and enhance brand engagement within the Americas region, while utilizing marke...

Shape operations and customer partnerships in a high-impact role, leading complex JDM and Systems Integration programs. Drive strategic initiatives, ensure flawless execution across teams, and develop...

Drive operational excellence and strategic alignment in a growing Field Service Organization, leading a team to enhance productivity, manage resources, and execute critical programs in a dynamic envir...

Lead the charge in shaping innovative eCommerce solutions by managing product strategy, collaborating with cross-functional teams, and leveraging customer insights to enhance user experience and drive...

Shape the future of product management by driving strategic vision and technical innovation. Collaborate with cross-functional teams to deliver impactful, measurable outcomes while enhancing the vAuto...

Join our team as a leader in Quality for North America, driving Total Quality Management initiatives, ensuring compliance with industry standards, and promoting continuous improvement across our manuf...

Champion product discovery and strategy for inventory capabilities; lead cross-functional teams in defining requirements, managing development pipelines, ensuring adoption, and driving enterprise-wide...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Shape the future of business operations by driving strategic planning and execution at pace. Lead a centralized team to enhance decision-making and resource allocation while fostering an AI-driven cul...

Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Accelerate success by leading global SAP S/4HANA service delivery, ensuring high system availability, and driving continuous improvement while fostering team excellence and stakeholder engagement acro...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...

Partner with us to optimize marketplace operations and drive growth. You'll lead cross-functional teams, enhance data quality, and establish a proactive monitoring framework to ensure reliability and...

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Lead the charge in maximizing sales performance and customer satisfaction across a regional field sales team, driving growth through strategic initiatives and strong relationship management in veterin...

Lead the charge in defining our market narrative, creating go-to-market strategies, and establishing scalable marketing foundations. Your expertise will drive demand generation and enhance pipeline qu...

Drive the execution of strategic 340B initiatives, optimizing customer experiences and operational efficiencies through collaboration across teams and innovative solutions. Cultivate program reliabili...

Transform complex programs into actionable roadmaps by leading cross-functional teams and executing strategies from approval through launch and adoption, ensuring operational readiness and measurable...

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...