Director, Customer Experience Jobs in Waltham, MA

Shape the future of our sales strategy, driving growth in mid-market and webinar sales by leading a dynamic team, implementing effective coaching, and designing innovative outbound approaches to enhan...

Shape the future of Shared Services by leading program development and stakeholder engagement across global networks, ensuring operational excellence and alignment with business objectives...

Lead the charge in defining and executing enterprise data strategy, unifying diverse data layers to support AI-driven product features and governance, while driving collaboration across teams to enhan...

Lead the charge in enhancing outsourced Member Experience operations while developing senior leaders and streamlining workflows. Collaborate across teams to drive accountability, improve care quality...

Take ownership of product strategy and execution by driving innovative development, informed by market insights and customer feedback, to create competitive health product offerings that align with bu...

Pioneer a robust Encounters submissions strategy to MassHealth and New Hampshire DHHS. Lead cross-functional teams, ensuring compliance and quality while driving continuous improvement and operational...

Unlock potential by leading the design of user-centric AI experiences that integrate behavioral insights and data-driven strategies, enhancing client and employee interactions to transform organizatio...

Join a team that's redefining customer success by leading client delivery and transformational strategies across a diverse portfolio, ensuring excellence and driving growth in collaboration with key s...

Drive strategic leadership in Employee Benefits design, ensuring competitive and compliant offerings that align with organizational goals. Collaborate with HR, Finance, and vendors across multiple reg...

Champion the evolution of customer identity and access management, leading engineering teams to innovate and execute key strategies that enhance the user experience across platforms while ensuring rob...

Champion your career by leading a dynamic sales team, driving revenue growth, and developing strategic relationships with key clients while mentoring your team to achieve peak performance...

Join a team that's leading product strategy and vision for clinical solutions, ensuring they deliver clinical and financial value. Collaborate cross-functionally to tackle complex problems and drive m...

Shape the future of healthcare product marketing by leading go-to-market strategies and launches within innovative solutions. Collaborate cross-functionally and represent the portfolio at industry eve...

Innovate supply chain capabilities by leading cross-functional product management, driving strategy, and optimizing performance across logistics, distribution, and vendor relations to enhance operatio...

Pioneer data-driven excellence by leading Business Intelligence and Data Strategy. Drive insights, optimize revenue, and enhance fan engagement through transformative analytics and advanced technologi...

Join a team that's revolutionizing global customer support by leading operations, defining service standards, and collaboratively enhancing technical capabilities while driving customer satisfaction a...

Shape the future of search as a strategic Director of SEO, leading a team to innovate and drive organic growth for global brands while navigating complex environments and championing new technologies...

Transform digital value management by leading global teams to enhance customer engagement, leverage AI-driven outcomes, and ensure strategic execution across cross-functional departments to optimize b...

Take ownership of the clinical supply chain strategy for trials, ensuring timely delivery of investigational products. Collaborate across functions to align supply with evolving demands while ensuring...

Transform product delivery at a strategic level, driving the enterprise-wide adoption of product-centric models while leading teams to enhance organizational capability and client outcomes through inn...

Transform consumer engagement by spearheading personalization strategies and enhancing digital interaction across global markets. Collaborate cross-functionally and lead the vision for effective consu...

Engage with us to enhance digital experiences by translating user needs into actionable product requirements. Collaborate across teams to ensure accessibility, usability, and quality in military commu...

Lead the charge in driving growth through strategic partnerships and channels, shaping partner strategies and managing high-impact deals to generate significant revenue while nurturing key relationshi...

Unlock potential by leading complex pricing engagements that enhance clients' revenue performance and commercial strategy effectiveness while collaborating with diverse teams and stakeholders across i...

Empower organizational success by leading strategic HR initiatives that enhance employee engagement, talent development, and workforce planning to build a high-performing team and sustain a fair and i...