Director, Customer Experience Jobs in Waltham, MA

Drive company-wide execution as a strategic thought partner. Work cross-functionally to enhance collaboration, build operational systems, and transform complex data into actionable insights, ensuring...

Lead and optimize manufacturing operations in a high-tech medical device facility. Drive safety and quality while managing a diverse team, implementing Lean principles, and ensuring compliance with IS...

Join a team that empowers enterprise customers to realize their CX vision. Drive strategic partnerships, facilitate renewals, and lead cross-functional collaborations, utilizing your expertise to enha...

Transform customer data capabilities by driving operational excellence, ensuring accurate data governance, and leading a high-performing team to enhance the customer experience through strategic initi...

Redefine AML and Fraud risk management by leading a team to ensure data-driven decision-making. You'll oversee compliance, enhance reporting capabilities, and drive financial crime risk management ini...

Partner with us to define and execute a strategic vision for internal tools and AI, optimizing operational workflows and enhancing efficiencies across the organization through expert product managemen...

Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...

Lead the charge in designing and executing talent strategies for global Operations. Drive people programs, optimize workforce efficiencies, and enhance organizational effectiveness while partnering wi...

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...

Join as a technology leader to shape U.S. Commercial IT strategy, driving innovation and alignment across diverse teams to enhance operational excellence and support a transformative omnichannel model...

Transform state-level policy initiatives by building strategic relationships and influencing legislation. Lead extensive lobbying efforts to align legislative priorities with company goals, driving me...

Elevate customer success by leading a Sales Engineering team focused on driving revenue through technical excellence, strategic engagement, and cross-functional collaboration in complex sales environm...

Lead customer success initiatives, implementing best practices for maximizing ROI in Enterprise Asset Management while mentoring a team to foster customer advocacy and enrich service delivery...

Transform client relationships by managing a diverse portfolio of health plans, ensuring exceptional service delivery, and driving strategic outcomes that generate value and demonstrate key metrics. E...

Champion client success by enhancing engagement and retention in a fast-paced environment. Oversee onboarding for enterprise clients while cross-selling and upselling subscription services to drive re...

Lead the charge in transforming business processes and governance within CSO to enhance operational excellence. Collaborate with leaders and stakeholders to drive insights and initiatives for improved...

Unlock potential by leading integrated marketing strategies, managing social media, and driving campaign execution to enhance brand visibility and support commercial objectives in a dynamic environmen...

Elevate your career as a Group Director, leading B2B client success and team performance. Drive client retention and growth, enhance strategic initiatives, and shape the division's vision in a dynamic...

Drive client relationships through strategic marketing initiatives, overseeing client advocacy and co-marketing efforts. Lead a small team, enhance brand visibility at industry events, and collaborate...

Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...

Elevate the HR partnership model in a dynamic healthcare setting by guiding strategic workforce decisions, fostering executive relationships, and ensuring alignment with growth initiatives for optimal...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Elevate our Workday Healthcare practice by driving sales, strengthening client relations, and fostering strategic partnerships while delivering exceptional solutions that enhance operational excellenc...

Drive operational excellence and cross-functional alignment for global platform teams, ensuring measurable impact and continuous improvement. Lead a diverse team, fostering accountability while collab...

Transform customer success by leading a high-performing team, driving AI adoption, and redefining engagement strategies to achieve measurable business outcomes in a dynamic, innovation-driven environm...