Director, Customer Experience Jobs in Durham, NC

Lead the charge in revolutionizing our digital marketing technology stack. You'll own the product vision and execution, ensuring seamless integrations, data governance, and alignment with marketing an...

Champion operational excellence by leading and expanding card operations. Drive improvements through partnership, strategy, and the implementation of scalable solutions in a fast-paced fintech environ...

Lead the charge in client success by cultivating relationships with large accounts, coaching a dedicated team, and executing strategies to drive growth and satisfaction. Influence decisions and delive...

Join a team that's redefining bank payment solutions by leading product vision, strategy, and execution across multiple A2A payment modalities while managing a talented team dedicated to innovation in...

Lead the charge in transforming data into strategic narratives, collaborating across departments to enhance decision-making and drive sales growth. This role requires a keen analytical mindset and exc...

Optimize supplier relationships to enhance the production quality and efficiency of drug-device combination products, ensuring compliance and effective logistics in pharmaceutical manufacturing proces...

Create a transformative People Partnerships framework while leading and developing a dedicated team. Drive organizational effectiveness and elevate leadership capabilities to achieve business success...

Transform campaign management through strategic oversight and team leadership. Collaborate with internal and external partners to deliver innovative media solutions while nurturing junior team members...

Transform the future of data activation by leading engineering initiatives in a no-code environment. Shape product development, enhance team performance, and drive recruitment while tackling innovativ...

Elevate your career by leading integrated marketing campaigns that drive measurable pipeline growth across multiple segments. Own strategy and execution, collaborate with cross-functional teams, and o...

Shape growth and retention strategies in the Assessments domain, guiding product direction and team development. Engage stakeholders, leverage market insights, and drive business results through innov...

Lead the charge in transforming Warehouse and Transportation Management capabilities through strategic program execution, agile methodologies, and cross-functional leadership to drive growth and conti...

Engineer powerful Email & SMS marketing strategies that drive client success. Shape lifecycle programs, optimize customer journeys, and enhance engagement to foster revenue growth across a diverse por...

Unlock your potential by closing and managing enterprise accounts while owning the full sales cycle. Collaborate with a high-performing team to drive results and participate in meaningful growth in a...

Transform communities by leading daily operations, ensuring exceptional resident care, compliance, and community engagement. Inspire a dedicated team to deliver quality service and maintain full occup...

Transform complex enterprise SaaS implementations by leading a multi-workstream program, managing strategic customer relationships, and driving accountability for successful outcomes from kickoff thro...

Transform the HR function by leading talent strategies and HR initiatives to enhance workforce development, employee experience, and organizational effectiveness while ensuring compliance with best pr...

Transform provider network operations by leading strategic initiatives and ensuring compliance across divisions. Collaborate cross-departmentally to enhance performance metrics and provider satisfacti...

Transform the lending experience by leading a high-impact Operational Excellence team. Develop strategies, manage customer complaints, and ensure compliance, promoting continuous improvement and drivi...

Collaborate with diverse teams to drive client engagement and growth, ensuring successful partnerships and outstanding service delivery. Lead strategic planning and operational oversight for key accou...

Lead the evolution of practice management strategies, enhancing client experiences for financial planners. Collaborate across teams to improve workflows and drive transformational leadership within fi...

Empower growth by leading the evolution of WMS and TMS platforms. Collaborate with diverse teams to ensure scalable, reliable transportation and fulfillment capabilities across a dynamic automation-en...

Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...

Accelerate success by leading global SAP S/4HANA service delivery, ensuring high system availability, and driving continuous improvement while fostering team excellence and stakeholder engagement acro...

Empower our organization by driving AI transformation, leading change initiatives, and managing scalable solutions that enhance productivity and innovation across all functions while collaborating wit...