Director, Customer Experience Jobs in Durham, NC

Innovate digital experiences by leading project execution across technology portfolios. Collaborate with business and tech leaders to drive priorities, enhance capabilities, and deliver exceptional me...

Lead the strategy and execution of enterprise applications and data management. Own product roadmaps, ensure system efficiency, and build a high-performing team while driving innovation through AI and...

Lead the charge in shaping a high-impact Customer Success function. Oversee strategy, processes, and metrics to enhance customer retention and growth, ensuring scalability and revenue generation for t...

Grow Product Marketing into a strategic capability, driving go-to-market strategies and product launches. Collaborate across teams to assess needs, create impactful processes, and mentor talent, ensur...

Transform the merchant support experience by leading strategy and execution to enhance satisfaction and retention. Collaborate cross-functionally to implement data-driven initiatives that drive seamle...

Champion client partnerships by leveraging strategic insights and data to drive business growth, aligning solutions with partners' objectives while facilitating transformative outcomes for stakeholder...

Innovate the consumer experience by leading product strategy and execution. Drive a high-performing team to enhance onboarding and insurance purchasing while aligning with cross-functional partners to...

Architect powerful brand identities and lead creative vision across two distinct portfolios, fostering innovation and maintaining brand integrity while driving design excellence and strategic directio...

Join a dynamic team to drive operational excellence across Business Units, ensuring accurate forecasting, insightful reporting, and effective execution. Collaborate closely with GMs to enhance perform...

Shape the future of data-driven solutions by leading our Data, AI & Cloud practice. Drive strategic growth, manage P&L, and inspire cross-functional teams to deliver innovative consulting solutions gl...

Lead the charge in transforming marketing operations through innovative MarTech solutions, driving student and partner success while optimizing efficiency across a multi-brand ecosystem. Own product s...

Elevate project management excellence by leading a dynamic team, ensuring high-quality execution across flagship accounts, and driving operational efficiency through strategic oversight and collaborat...

Champion transformative patient experience strategies by leveraging data insights to drive high-impact initiatives. Collaborate with C-suite executives and healthcare providers to enhance operational...

Transform product strategy into market-ready offerings, driving revenue growth and adoption. Lead cross-functional teams to ensure successful product launches and alignment across Sales, Marketing, an...

Transform UX operations by unifying decision-making and enhancing workflows across disciplines. Drive continuous improvement through automation and strategic partnerships, ensuring a cohesive UX organ...

Drive growth by leading go-to-market strategies for TMC partnerships, building and executing plans from the ground up. Collaborate cross-functionally to influence product development and represent the...

Join a dynamic team to drive commercial strategy and execution, enhancing customer engagement and optimizing benefits solutions. As a key player, you'll collaborate across departments to boost sales p...

Empower success as a Director of Professional Services, leading customer implementations and operational excellence for cloud and on-premise solutions. Oversee delivery teams and drive client satisfac...

Transform the future of talent management by partnering with Product and Technology leaders to design and implement a GM operating model, ensuring effective organizational strategies and people practi...

Lead the charge in driving growth marketing strategies across segments, crafting integrated campaigns and events. Ensure alignment with business goals while managing a talented multidisciplinary team...

Join a team that drives strategic AMER Field Marketing initiatives, managing a skilled team to enhance pipeline growth. Lead data-driven marketing efforts across North America, LATAM, and the Public S...

Unlock growth by leading sales initiatives and driving new opportunities in Salesforce services. Collaborate with teams to develop strategic solutions, manage client relationships, and exceed revenue...

Lead the charge in scaling our Customer Success Management team, driving product adoption and retention across diverse customer segments. Collaborate cross-functionally to create impactful processes a...

Drive high-value B2B paid media strategies and growth across multiple channels while leading a team of media professionals, ensuring client success and operational excellence in performance marketing...

Empower the future of AI-driven digital products by leading strategy, portfolio management, and cross-functional collaboration to enhance user experiences and drive measurable business impact across d...