Director, Customer Experience Jobs in Charlotte, NC

Empower a global Sales Engineering team by driving ELT solution sales while collaborating cross-functionally to enhance customer experiences and innovate product offerings. Lead technical strategies a...

Grow your career with a leadership role overseeing a team of Customer Success Managers. Drive customer adoption, retention, and value for strategic accounts while partnering cross-functionally to meet...

Take ownership of XDR product strategy and execution, driving cohesive integration across security domains to enhance customer outcomes and competitive positioning. Lead a high-performing team in deli...

Transform delivery excellence by leading a dynamic team, optimizing client engagement, and innovating internal processes while driving profitability in a rapidly scaled, AI-native consulting environme...

Join us in revolutionizing go-to-market (GTM) operations as you lead the charge in optimizing sales processes, integrating technologies, and enhancing operational efficiency to drive revenue growth an...

Design and optimize the operating rhythm that unifies the GRC product team, driving effective launch processes and enhancing cross-functional collaboration between Product, Marketing, and other teams...

Empower your media strategy expertise to lead dynamic pharma campaigns. Drive integrated HCP and DTC initiatives, ensuring seamless collaboration and impactful results while mentoring talent and adapt...

Advance customer support excellence by leading and mentoring a remote team. Drive operational efficiencies and enhance customer experience while achieving key business metrics. Foster collaboration an...

Drive product innovation by designing and implementing systems that enhance operations. Collaborate across teams to automate workflows, analyze data for decision-making, and create impactful solutions...

Transform customer engagement through lifecycle marketing strategies. Shape the journey for prospects and owners alike, ensuring communication excellence and data-driven decision-making as an integral...

Lead transformative design initiatives for AI-driven customer service, collaborating with diverse teams to deliver innovative solutions that enhance user experiences across digital and conversational...

Transform enterprise capacity planning through innovative processes and AI, ensuring efficient workforce forecasting while optimizing KPIs and financial performance across multiple operational areas...

Join our team to drive growth by reactivating lapsed accounts and expanding our advertising measurement solutions across various sectors. This sales-focused role combines prospecting and program manag...

Join a team that's redefining digital strategy for B2B SaaS. Lead comprehensive initiatives that enhance visibility, optimize user experience, and drive performance marketing, all while managing exter...

Join a team that's driving transformation in global Total Rewards, enhancing governance frameworks and executing strategic initiatives across multiple corporate functions while ensuring effective impl...

Drive innovation at scale by leading multi-disciplinary teams to deliver transformative digital experiences that enhance customer satisfaction, operational efficiency, and business growth across vario...

Transform your career by driving new business growth in enterprise accounts. Leverage your expertise in IT sales to identify key opportunities, build trusted relationships, and deliver strategic solut...

Drive AI product initiatives by leading a cross-functional team to develop, scale, and optimize AI-native solutions, ensuring alignment with client goals and delivering substantial business impact thr...

Partner with us to build a global Voice of Customer strategy that transforms data into insights, drives customer-centric growth, and enhances decision-making across the organization with a high-perfor...

Shape the future of social media engagement by leading a dynamic team that drives cultural relevance and innovative creator partnerships across platforms. Propel brand visibility and influence through...

Transform healthcare service delivery by leading teams to optimize client satisfaction, compliance, and operational efficiency in a dynamic, growth-oriented environment focused on best practices and c...

Transform customer insights into strategy by governing global Voice of Customer initiatives, leading a high-performing team, and leveraging data analytics to drive measurable business improvements and...

Transform enterprise systems into scalable platforms by aligning technology with business goals, optimizing processes, and driving automation. Collaborate across functions to enhance operational perfo...

Optimize the implementation of Epic Clinical EHR for State Healthcare Facilities, leading project planning, stakeholder engagement, and team coordination while ensuring quality, scope, and communicati...

Join a team that's dedicated to driving innovation and success in contract lifecycle management by supporting sales efforts and delivering tailored solutions for evolving customer needs in the AMER re...