Director, Customer Experience Jobs in Boston, MA

Elevate your career by leading integrated marketing campaigns that drive measurable pipeline growth across multiple segments. Own strategy and execution, collaborate with cross-functional teams, and o...

Shape growth and retention strategies in the Assessments domain, guiding product direction and team development. Engage stakeholders, leverage market insights, and drive business results through innov...

Lead the charge in transforming Warehouse and Transportation Management capabilities through strategic program execution, agile methodologies, and cross-functional leadership to drive growth and conti...

Optimize employee experience by shaping culture and defining strategies. Lead initiatives that enhance engagement, support well-being, and strengthen community across locations while ensuring operatio...

Champion exceptional commerce and retail initiatives by leading a dynamic team of Business Partners, driving creative, strategic solutions that enhance the LEGO brand and meet stakeholder needs across...

Unlock potential by driving product strategy for governance and compliance solutions. Lead cross-functional initiatives to enhance product competitiveness and customer satisfaction while ensuring alig...

Take ownership of CHG's AI product strategy, driving innovation and alignment across teams. Leverage your experience to shape the future of healthcare staffing and enhance provider experience through...

Lead and evolve our global brand and communications strategy to enhance market influence. Drive integrated messaging, public relations, and thought leadership initiatives that align with business obje...

Drive your career by leading global talent acquisition strategy and execution. Partner with executives to forecast needs, innovate sourcing methods, and refine hiring processes while mentoring a high...

Transform complex enterprise SaaS implementations by leading a multi-workstream program, managing strategic customer relationships, and driving accountability for successful outcomes from kickoff thro...

Join a team that's dedicated to enhancing customer engagement and advocacy, developing innovative programs that amplify the voice of the customer and foster community, while driving retention and stra...

Transform the lending experience by leading a high-impact Operational Excellence team. Develop strategies, manage customer complaints, and ensure compliance, promoting continuous improvement and drivi...

Collaborate with diverse teams to drive client engagement and growth, ensuring successful partnerships and outstanding service delivery. Lead strategic planning and operational oversight for key accou...

Unlock potential by leading strategic evidence generation and synthesis to inform market access and reimbursement strategies. Oversee cross-functional initiatives and translate complex data into actio...

Join a team that's dedicated to redefining customer experience through innovative strategies and operational excellence. Lead a cross-functional organization to enhance satisfaction, retention, and en...

Architect innovative AI-driven agentic experiences that empower sellers. Lead cross-functional teams to set product strategy, resolve complex challenges, and deliver trustworthy solutions, while foste...

Lead the evolution of practice management strategies, enhancing client experiences for financial planners. Collaborate across teams to improve workflows and drive transformational leadership within fi...

Innovate talent management strategies to empower growth and drive performance organization-wide. Lead integrated systems that connect feedback, development, and succession planning, enhancing organiza...

Drive innovation and strategy in Life New Business and Underwriting solutions, leading cross-functional teams to develop and commercialize products that enhance growth and market influence in the Life...

Oversee planning and management of engineering functions, ensuring compliance with healthcare regulations while enhancing service quality, team performance, and client relations in a high-stakes envir...

Empower growth by leading the evolution of WMS and TMS platforms. Collaborate with diverse teams to ensure scalable, reliable transportation and fulfillment capabilities across a dynamic automation-en...

Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...

Accelerate success by leading global SAP S/4HANA service delivery, ensuring high system availability, and driving continuous improvement while fostering team excellence and stakeholder engagement acro...

Advance your career by leading innovative growth strategies in pharmacy. Drive customer engagement, execute strategic partnerships, and shape the future through pilot programs and actionable insights...

Join a team that's redefining the customer experience in pharmacy e-commerce. Lead strategic initiatives, advocate for customer needs, and drive site merchandising excellence across a high-growth busi...