Director, Customer Experience Jobs in Irvine, CA

Advance customer experience strategy and drive AI-enabled transformations by ensuring seamless integration of automated solutions with human interactions, fostering a high-quality, frictionless journe...

Elevate user engagement by leading design for embedded analytics in a complex multi-team environment. Drive design strategy, enhance system usage, and collaborate closely with engineering to deliver e...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Lead the charge in enhancing global digital customer experiences across web and mobile platforms. Define product vision and strategy to drive key commerce initiatives, optimize user engagement, and ch...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Contribute to a high-impact client experience operations role that bridges strategy and action. Collaborate with executive leadership and build operational frameworks that enhance client relationships...

Join a team that's building a dealer network from the ground up. Drive sales growth, establish market presence, and lead a dynamic team while shaping the future of the brand in North America. A hands...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Elevate patient support services by leading teams to provide exemplary care, driving operational efficiency and performance metrics while fostering a culture of continuous improvement and collaboratio...

Lead the strategy and execution of scalable sales enablement programs to enhance revenue growth and productivity. Collaborate with leadership to develop tools and processes that align with business ob...

Shape exceptional consumer experiences by leading innovative design strategies that blend technology and user needs. Collaborate with cross-functional teams to elevate product quality, engage users, a...

Shape industry-leading consumer experiences as you design and guide a high-performing team, translating complex product mechanics into engaging interfaces that enhance user satisfaction and drive busi...

Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...

Champion organizational excellence by spearheading project management strategies and frameworks. Drive cross-functional collaboration, optimize resource allocation, and ensure seamless execution of mu...

Unlock product marketing success by crafting compelling narratives, executing go-to-market strategies, and driving cross-functional collaboration to enhance market positioning of innovative SaaS solut...

Transform customer experience by leading strategic initiatives in a dynamic B2B SaaS environment. Drive retention, efficiency, and scalability within post-sale operations while shaping company strateg...

Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...

Support our growth strategy by leading GTM event execution and cross-functional alignment. Drive strategies across the client journey, ensuring cohesion in planning and execution from new acquisition...

Transform global HR service delivery through innovative technology solutions, enhancing employee experience and operational efficiency while leading a diverse, distributed team across multiple regions...

Advance your career by leading operations and growth strategies within a dynamic client services environment while driving profitability and ensuring customer satisfaction across assigned accounts...

Pioneer impactful customer experiences by leading CX platforms and data strategy, ensuring seamless integration of analytics and customer insights to empower decision-making across the organization. D...

Redefine client engagement by leading a tech-driven Client Experience team, enhancing service quality through innovative tools, and fostering talent for operational excellence in a fast-paced support...

Seek to lead and develop a high-performing Level I service delivery team, focusing on operational excellence, client support experience, and continuous improvement within a collaborative cross-functio...

Strategize talent management initiatives to enhance employee engagement, performance, and retention, while developing processes to drive organizational change and support leadership in fostering a hig...