Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$90K - $130K *

Help us develop robust data infrastructures that drive mission success through innovative cloud solutions. You'll design and maintain secure data pipelines, ensuring data integrity and performance acr...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $120K *

Join a team that's delivering innovative system solutions and technical leadership for complex applications. Contribute to design, analysis, and project management while guiding less experienced resou...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Lead manufacturing capacity analysis and capital equipment projects to enhance operational performance and meet customer demand. Collaborate with cross-functional teams and manage equipment readiness...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Advance your career by researching and designing telecommunications solutions in a collaborative team. Lead projects that drive innovation in the Power/Utility sector while ensuring robust execution a...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$118K - $180K *

Empower a culture of safety as you oversee industrial construction projects, ensuring compliance with regulations, conducting risk assessments, and implementing safety protocols. Your leadership will...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$118K - $180K *

Tackle safety challenges in industrial construction projects by overseeing compliance, conducting risk assessments, and leading training initiatives to foster a secure work environment for all personn...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$100K - $130K *

Engage with clients to deliver expert technical support for protection and control solutions. Collaborate with sales teams to enhance proposals and establish strong customer relationships while provid...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $150K *

Shape the future of energy by providing expert technical oversight on high-voltage protection and control systems. Lead diverse projects, mentor engineers, and enhance standards while engaging with ut...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Energy & Utilities

$120K - $150K *

Grow your career with a dynamic team where you'll manage global software engineers, drive engineering delivery, and enhance incident management while championing AI tools to optimize workflows across...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $164K *

Shape the future of nuclear safety analysis by leading complex projects and innovating thermal hydraulic methodologies to enhance plant operations and regulatory compliance, while collaborating with m...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $190K *

Transform the future of energy as a senior Integration Engineer, driving complex hardware systems integration. Collaborate across multi-disciplinary teams to ensure successful project execution in a h...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$145K - $178K *

Champion innovative high-speed interconnect solutions by applying your expertise in customer engagement and technical problem-solving, focusing primarily on optical fiber technologies and driving prog...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$109K - $159K *

Tackle packaging innovation by leading technical projects that drive quality, sustainability, and efficiency, while collaborating with cross-functional teams to meet strategic business goals and mento...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$103K - $181K *

Advance your career as a Project Engineer in traffic design, leading multimillion-dollar projects that enhance community mobility and safety. Collaborate remotely with teams on transformative transpor...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Transportation

$82K - $220K *

Drive quality assurance for electronic components in a cross-functional team. Oversee evaluation, selection, and procurement processes to meet high standards, ensuring seamless integration into cuttin...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$130K - $140K *

Unlock potential by providing analytical support on projects, managing cost plans, and forecasting budgets. Collaborate with stakeholders to analyze performance, communicate risks, and ensure project...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$83K - $105K *

Shape high-quality mechanical CAD designs and support engineers to ensure project success, delivering detailed 3D models and documentation on time while adhering to safety and quality standards...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Champion project execution as a skilled leader in utility engineering, driving planning, stakeholder collaboration, and financial management while fostering innovative solutions to enhance client sati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Engineer innovative BIM solutions, enhancing model coordination, documentation, and quality across projects. Lead production teams, mentor junior designers, and drive improvements in BIM workflows for...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $113K *

Innovate preconstruction engineering strategies to enhance project design, pricing, and delivery. Collaborate with diverse teams across multiple locations to manage risks, streamline processes, and im...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$204K - $260K *

Champion mobile platform architecture, leading modernization efforts while ensuring cross-team collaboration and high engineering standards for expansive iOS and Android applications used by millions...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $160K *

Unlock potential by designing and developing effective system integrations, ensuring robust API development and collaborating with stakeholders to meet complex integration needs. Bring your expertise...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$77K - $118K *

Deliver innovative civil design solutions for Generation III+ Reactor projects. Collaborate with engineering teams to create detailed site layouts and drawings in a 3D modeling environment while enhan...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $130K *

Drive the implementation of advanced medical informatics solutions, ensuring technical excellence and customer satisfaction through effective communication, project management, and integration of heal...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Engage with us to lead and scale a top-tier engineering organization, driving innovation in Governance, Risk, and Compliance (GRC) solutions. Elevate teams and deliver strategic value while shaping th...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.