Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$100K - $120K *

Take ownership of the design and implementation of robust web experiences, ensuring high quality and compelling interaction. Collaborate across teams to drive continuous improvements and elevate the b...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Grow your career with diverse engineering projects, overseeing civil/structural analysis for high voltage transmission lines, ensuring technical excellence and regulatory compliance while managing pro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Empower manufacturing excellence by driving process control and efficiency in switchboard assembly. Collaborate with cross-functional teams to ensure on-time delivery, cost management, and product qua...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Lead engineering services for advanced Naval radar systems, ensuring system integrity and support throughout the lifecycle. Engage in planning, development, and maintenance while acting as the subject...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Join our dynamic marketing team to drive impactful go-to-market strategies for engineering simulation software. Leverage your technical background to craft compelling messaging and content that resona...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$109K - $159K *

Join a team that's dedicated to driving innovation in manufacturing through automation and continuous improvement. Provide technical leadership, develop strategies, and collaborate with cross-function...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Shape the future of mechanical design as a Subject Matter Expert, guiding the development of robust structural support systems and ensuring quality and compliance through engineering, manufacturing, a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$122K - $159K *

Transform infrastructure engineering by delivering strategic solutions that align technology with business goals. Lead cross-functional teams and drive operational excellence in a hybrid environment t...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's elevating building systems by delivering expert electrical engineering designs and mentorship, while managing projects effectively and ensuring quality standards throughout the cons...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$140K - $150K *

Shape the future of technology programs by leading enterprise-scale initiatives that connect technical and business objectives. Drive project success with strategic vision, cross-functional teamwork...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $95K *

Champion the design and analysis of roadway drainage systems and stormwater management for diverse projects, utilizing your hydrology expertise to enhance transportation infrastructure and mentor juni...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Empower progress at every phase by leading innovative drainage design projects. Utilize your expertise in hydrology and hydraulics to enhance roadway and stormwater systems for diverse infrastructure...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$110K - $130K *

Lead the charge in delivering tailored, technical solutions that drive sales success. Collaborate with teams to enhance demos, manage proposal responses, and ensure seamless implementation transitions...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $210K *

Join us to conduct vital probabilistic risk analyses for innovative fast reactor designs. Collaborate with engineering teams to enhance safety and reliability through quantitative risk assessments and...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$85K - $100K *

Engage in structural design and client collaboration to optimize proposals for conventional and hybrid steel buildings, while driving revenue growth and enhancing project efficiency through expert est...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$130K - $220K *

Engage in advanced neutronics analyses to support reactor design, optimization, and safety evaluations, collaborating with multidisciplinary teams to translate system objectives into defensible engine...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $115K *

Elevate your career by leading structural design projects and ensuring compliance through effective analysis and management. Collaborate with teams and clients to create innovative solutions in a dyna...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $150K *

Elevate your career as a Data Engineer, shaping our data architecture and pipelines to enhance analytics and reporting. Collaborate with teams, ensuring high data quality and availability in a fully r...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Develop and lead a high-performance engineering team focused on building foundational app primitives that enhance cross-team collaboration and accelerate product development, impacting the entire orga...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$225K - $275K *

Lead the advancement of innovative energy solutions by overseeing development engineering for multiple powerhouse sites, managing team efforts to ensure project readiness and compliance with regulator...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Energy & Utilities

$90K - $110K *

Contribute to the efficiency and reliability of critical facility systems, ensuring optimal performance through hands-on maintenance and collaboration with operations and project teams in a dynamic AI...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$101K - $138K *

Champion advanced manufacturing strategies to enhance automation systems. Collaborate across teams to ensure seamless production transfers, drive continuous improvement, and optimize robust designs wh...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$153K - $211K *

Lead a dynamic engineering team driving innovation in a platform for self-care businesses. Foster a culture of excellence, ensuring timely delivery of high-impact projects while managing team growth a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $350K *

Transform your career by leading electrical design for critical infrastructure, collaborating across disciplines, and mentoring a talented team. Drive innovative solutions in data centers while ensuri...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$124K - $238K *

Join a team that's driving innovation through systems engineering as you design, integrate, and validate software systems, ensuring alignment with overarching objectives while collaborating closely wi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.