Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$140K - $180K *

Empower project success by accurately estimating costs and resources for diverse projects. Collaborate with capture teams to analyze risks, propose solutions, and ensure timely submissions while foste...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $95K *

Join a team that leads environmental site characterization for mobility projects, ensuring compliance and managing risks. You'll drive strategic planning, execution, and oversight of assessments and p...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $113K *

Optimize distribution processes and enhance logistics operations through data-driven strategies and continuous improvements, driving efficiency and performance within a collaborative team environment...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Join a dynamic team as a Principal Overhead Transmission Line Engineer, leveraging your expertise to design high voltage transmission lines while mentoring others and ensuring project success through...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$85K - $130K *

Join a team that's shaping the future of clean energy by leading mechanical design projects. Collaborate with multi-disciplined teams to develop innovative 3D models and solve complex design challenge...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$145K - $170K *

Join our team to support innovative projects in port and harbor engineering. Engage with multidisciplinary teams to analyze, design, and enhance critical infrastructure, ensuring safe and efficient op...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$77K - $118K *

Pioneer AI-driven quality engineering, enhancing automation frameworks and validating innovative software solutions while ensuring high standards of performance, reliability, and data integrity throug...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Champion compliance and security excellence by driving NIST 800-53 and FedRAMP initiatives. Partner with clients to ensure federal authorization, author vital documents, and manage multiple A&A projec...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $110K *

Join a dynamic team to implement VDC standards for mechanical systems, collaborating with contractors and designers to enhance operational efficiency and uphold quality across multiple projects...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$121K - $176K *

Join a team that's leading the mechanical engineering of large-scale gas power projects, ensuring safety and efficiency while mentoring engineers and driving best practices through all project phases...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$133K - $154K *

Elevate project outcomes by leading a civil engineering team in data center developments. Manage risk assessment, ensure compliance, foster collaboration, and implement innovative strategies for succe...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $170K *

Join a team that's redefining aerospace communications by bridging telecommunications and software engineering, ensuring robust integration and performance of advanced communication systems across cus...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $120K *

Empower operational excellence by supporting engineering initiatives to enhance material handling systems, ensuring optimal performance and reliability through technical expertise and cross-functional...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$108K - $148K *

Join a team that's focused on delivering innovative application solutions through technical leadership and expertise, while engaging with customers to enhance system performance and drive successful i...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $95K *

Transform your career by leading partner integrations with a focus on process optimization and systems evaluation. Collaborate across departments to create a structured approach to onboarding, ensurin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$134K - $205K *

Join a team that's driving innovation in electrical engineering projects for nuclear power plants, overseeing design phases, and mentoring engineers while ensuring client satisfaction and project succ...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$134K - $205K *

Unlock potential by leading diverse electrical engineering projects focused on nuclear power plants, ensuring technical excellence and client satisfaction through effective team coordination and cutti...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$110K - $130K *

Champion the development and execution of engineering initiatives, guiding cross-functional teams from concept to deployment while ensuring compliance, scalability, and risk management throughout the...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$77K - $118K *

Lead multi-disciplinary engineering teams to design innovative mechanical systems, develop 3D layouts, and troubleshoot complex mechanical issues while mentoring junior designers and ensuring project...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$95K - $115K *

Join a dynamic engineering team to oversee pressure vessel projects, ensuring alignment with technical specifications, and collaborate with cross-functional teams to deliver high-quality outcomes whil...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$75K - $90K *

Shape the future of transportation design by contributing to crucial infrastructure projects. Collaborate with a dynamic team while advancing your skills in creating innovative and effective roadway s...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$150K - $250K *

Lead the transition of innovative DSP IC products from development to high-volume manufacturing, ensuring quality and reliability. Collaborate across engineering and operations to drive success in pro...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K - $250K *

Join a dynamic team as you lead the transition of cutting-edge DSP ICs from development to production, ensuring high quality and performance in all phases of New Product Introduction and reliability t...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Pioneer innovative electrical designs for telecommunications infrastructure, collaborating across teams to ensure high-quality, compliant, and efficient solutions. Engage in project management and pro...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $137K *

Join a team that's driving semiconductor market growth by blending technical expertise with strategic sales. Lead initiatives, build industry relationships, and help shape cutting-edge materials solut...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.