Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$110K - $130K *

Join a team that's driving the future of renewable energy through technical leadership in utility-scale solar PV and BESS projects, ensuring quality and performance from development to construction re...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Drive complex technical studies and analyses in the ERCOT market, overseeing power system engineers while ensuring project success through expert evaluation of transmission, curtailment, and revenue o...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$113K - $178K *

Unlock potential by joining a dynamic team focused on the design and analysis of advanced nuclear piping systems, ensuring compliance with industry standards and regulatory requirements while mentorin...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $95K *

Champion project success by leading materials testing initiatives from start to finish. Drive quality assurance and client satisfaction through effective management of lab and field efforts, while fos...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$93K - $137K *

Elevate your career by leading innovative process engineering initiatives. Collaborate across departments to enhance operational excellence and achieve project goals while ensuring safety and sustaina...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$122K - $182K *

Help us lead complex geotechnical projects, manage client relations, and mentor engineers. Drive technical excellence and deliver solutions while fostering client partnerships and enhancing business d...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$130K - $160K *

Unlock your potential by leading a dynamic engineering team, driving innovation and strategy while fostering a collaborative culture. Empower engineers to achieve successful business outcomes and crea...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$105K - $130K *

Unlock potential by providing expert structural engineering support in risk management and underwriting for residential warranties. Collaborate with internal teams and external engineers to enhance ho...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $165K *

Deliver innovative electrical engineering solutions for diverse capital projects, focusing on healthcare facilities. Lead and mentor teams through design phases, ensuring compliance, quality, and clie...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $115K *

Lead the charge in developing innovative civil engineering solutions for diverse transportation projects, collaborating with multi-discipline teams and influencing impactful designs, all while ensurin...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$174K - $217K *

Join a team that's reimagining user access patterns while fostering top-tier development. As an Engineering Manager, you'll spearhead security-focused services, leading and mentoring a collaborative t...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$144K - $181K *

Elevate your career by leading engineering teams to innovate user access and security solutions. You will mentor talent, drive technical excellence, and apply modern design practices. Shape the future...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $164K *

Design and deliver advanced refrigeration solutions while collaborating closely with Sales and Project Development teams to meet customer needs effectively. Utilize engineering expertise to lead syste...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Lead and optimize distribution engineering projects, ensuring compliance with standards while guiding a talented team through technical challenges and design processes for effective project delivery a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$78K - $200K *

Join a team that's revolutionizing clean energy by managing supplier partnerships for advanced reactor fuel systems. Collaborate across engineering and operations to ensure high-quality, cost-effectiv...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $95K *

Execute impactful engineering projects in HVAC, plumbing, and fire protection, mentoring a capable team while ensuring high-quality design and technical standards are met. Collaborate across disciplin...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $147K *

Shape the future of engineering solutions by leading technical methodologies, driving product application guidance, and collaborating across teams in a dynamic environment while ensuring compliance wi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Join a team that drives innovative solutions for industrial applications by evaluating client requests, crafting proposals, and collaborating across departments to exceed customer expectations and fos...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K *

Join a team that's dedicated to optimizing construction projects through innovative formwork and shoring solutions, ensuring seamless collaboration between clients, engineers, and project teams to exc...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $115K *

Contribute to impactful federal projects as a Project Structural Engineer, leading structural design and coordination. Engage with a collaborative team towards enhancing essential infrastructure acros...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$95K - $115K *

Pioneer innovative designs in data center engineering. Collaborate with multidisciplinary teams to deliver complex projects that shape the infrastructure of tomorrow, ensuring quality and client satis...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$118K - $180K *

Engineer innovative solutions for nuclear component qualification, managing analysis, design, and collaboration across multidisciplinary teams to ensure compliance and safety in power plant projects...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$128K - $149K *

Champion innovative mining solutions by leading comprehensive project planning, optimization, and compliance efforts. Leverage expertise in mine design, mentorship, and stakeholder engagement to drive...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Energy & Utilities

$110K - $130K *

Drive innovation by providing technical leadership on electrical distribution projects. You will oversee design packages, mentor junior engineers, ensure compliance with standards, and deliver reliabl...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$110K - $130K *

Join a team that drives innovation in electric utility distribution projects, enhancing system efficiency and infrastructure resilience. Leverage your technical expertise and leadership skills to ment...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.