Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.
As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.
Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.
$150K - $170K *
Drive technical excellence in energy storage projects by integrating advanced design principles, collaborating with multidisciplinary teams, and mentoring junior engineers throughout project developme...
Reposted 2 days ago
$187K - $234K *
Lead, coach, and develop a high-performing team to enhance platform capabilities, driving accountability and owner-ship in delivering reliable and effective engineering solutions across the organizati...
4 weeks ago
$70K - $95K *
Elevate your career with a role focused on designing and analyzing structural systems for industrial projects. Collaborate with engineering teams, ensure code compliance, and contribute to innovative...
2 weeks ago
$130K - $160K *
Join a team that drives engineering excellence by managing multiple software teams, supporting their growth, and leading through innovation. Foster a collaborative environment while balancing technica...
1 month ago
$130K - $160K *
Manage and develop a blend of contractors and full-time engineers. Lead teams while promoting growth, managing technical direction, and driving change through AI adoption and collaboration with stakeh...
1 month ago
Castrol Heavy Duty Lubricants - Field Engineer
$120K - $140K *
Join our team as a Field Engineer, providing critical support to sales teams and customers through technical expertise and innovative solutions, enhancing product positioning and driving business grow...
Reposted 2 days ago
Engineering Technical Director - Fuel & Services
$134K - $257K *
Lead the charge in transforming nuclear engineering projects, managing fuel and safety analyses while guiding diverse teams through innovative, AI-driven solutions in a collaborative environment that...
2 weeks ago
$66K - $99K *
Join a team that's dedicated to providing top-notch preventative maintenance and service excellence while expanding your technical skills through hands-on training and collaboration with experienced e...
2 weeks ago
$187K - $234K *
Empower top engineering talent to elevate our AI platform while fostering a culture of innovation and collaboration. Lead efforts to define quality metrics and infrastructure, driving scalable solutio...
2 days ago
$146K - $195K *
Drive engineering excellence by leading a high-performing team focused on AI infrastructure. Own the AI Platform roadmap, enhance product quality, and empower teams to innovate while fostering a cultu...
2 days ago
Senior Principal, AI Product Owner - LLMs
$175K - $230K *
Lead the strategy and implementation of AI-driven products leveraging large language models to enhance supply chain efficiency. Collaborate with cross-functional teams to ensure data readiness and dri...
Today
$70K - $95K *
Shape the future of water treatment by designing and optimizing innovative processes. Lead projects from conception to commissioning, ensuring efficient, sustainable solutions in collaboration with cl...
Reposted 3 days ago
$150K - $500K+*
Join a team that's advancing civil works initiatives, leading federal and local projects. This role encompasses strategic development, project management, and mentorship within a multidisciplinary eng...
2 weeks ago
$90K - $130K *
Champion comprehensive data solutions through integrated pipelines, AI models, and collaborative applications, enhancing operational efficiency and decision-making across multifunctional teams...
3 weeks ago
$80K - $128K *
Drive energy efficiency initiatives through data analytics, building systems expertise, and customer collaboration, optimizing performance across a diverse portfolio of facilities while ensuring measu...
Reposted 1 week ago
Sr Account Manager - Energy Oil & Gas
$95K - $120K *
Drive growth in the Energy Oil & Gas market by developing customer relationships and expanding account strategies. Lead initiatives for commercial success through technical understanding and collabora...
Reposted 5 days ago
$79K - $114K *
Transform your career by joining a team that crafts innovative GIS solutions. Leverage your expertise in GIS databases, ESRI products, and software development to drive impactful results for diverse p...
2 weeks ago
Structural Designer 3 - Nuclear Power
$68K - $104K *
Join our structural design team to collaboratively develop 3D models, address complex design challenges, and support project delivery while mentoring less experienced designers throughout the process...
2 weeks ago
$90K - $130K *
Innovate civil engineering strategies for data center development, driving optimization in site design while enhancing collaboration with diverse teams to ensure cutting-edge infrastructure supports n...
Today
$100K - $130K *
Join a dynamic team as you lead electrical design solutions for substations, transformers, and EPC projects. Collaborate cross-functionally to deliver optimal project outcomes while ensuring adherence...
1 week ago
Sr. Product Development Engineer
$110K - $155K *
Lead the charge in designing innovative packaging solutions, executing projects from concept to market. Collaborate with cross-functional teams to enhance product quality and drive market growth. Shap...
2 weeks ago
Associate Principal, Mechanical, Data Center Design Engineering
$120K - $150K *
Accelerate progress at our innovative team by leading mechanical engineering projects for data centers. Drive design and analysis, mentor staff, and expand client relationships to enhance market share...
1 week ago
$70K - $117K *
Engineer innovative marine structures and ensure stability for naval crafts. Leverage technical expertise to conduct structural analyses and maintain compliance with maritime standards in a collaborat...
2 weeks ago
$70K - $95K *
Advance your career by designing innovative material handling systems while collaborating with clients and internal teams to create efficient solutions and presentations that enhance operational succe...
3 weeks ago
$98K - $160K *
Lead the mechanical estimating function by developing accurate cost estimates, collaborating with project teams, and mentoring junior estimators to ensure project profitability and effective execution...
1 week ago
What does a Director of Customer Care do?
The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.
What kind of companies need a Director of Customer Care?
Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.
What qualifications do I need to be a Director of Customer Care?
The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.