Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$140K - $170K *

Contribute to innovative pavement management projects, overseeing evaluation, design, and preservation efforts while collaborating with clients across various levels. Embrace opportunities for career...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$126K - $164K *

Champion the evolution of renewable energy systems by developing dynamic models, conducting system studies, and collaborating with clients to ensure compliance and performance in a rapidly changing en...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Engage in comprehensive assessments of building performance and energy efficiency. Collaborate with clients to enhance sustainability practices while reducing operational costs through detailed audits...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Champion innovative fire protection engineering solutions by ensuring compliance with global standards and codes. Collaborate with cross-functional teams to advance fire protection in Battery Energy S...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$145K - $222K *

Drive structural engineering excellence by leading a talented team, guiding complex projects in nuclear facility design and analysis, and collaborating with clients to innovate sustainable energy solu...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$63K - $111K *

Transform urban infrastructure as you innovate in civil engineering projects. Collaborate with multidisciplinary teams on high-visibility initiatives, driving impactful design and development in New Y...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$87K - $135K *

Drive the charge in delivering professional civil engineering solutions for public works and utility projects. Oversee design, project management, and compliance, while ensuring safety and operational...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$137K - $171K *

Elevate your career by providing expert engineering support in the power utility sector. Collaborate with teams on Doble products, drive R&D, and deliver training, enhancing the industry's standards w...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$116K - $129K *

Drive impactful engineering projects by analyzing, designing, and evaluating complex systems, ensuring compliance and delivering innovative solutions in support of commercial nuclear reactor licensing...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$125K - $350K *

Empower innovative mechanical design initiatives for critical infrastructure projects. Collaborate with multi-disciplinary teams and clients to ensure excellence in HVAC systems, while mentoring peers...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$95K - $115K *

Partner with us to enhance customer relationships and drive sales growth through marketing strategies and technical expertise in rotating equipment. Develop communication channels and support diverse...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Contribute to engineering excellence by providing technical guidance on Geopier design solutions, collaborating on analyses, and troubleshooting challenges for project success while delivering impactf...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$126K - $164K *

Join a team that's leading the design of utility-scale solar projects. Your role will focus on optimizing solar engineering solutions, managing project teams, and forging strong client relationships a...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Engage in innovative structural engineering projects, contributing to design, analysis, and construction administration across multiple states, while collaborating in a dynamic, customer-focused envir...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$85K - $100K *

Elevate your engineering career by designing and analyzing prestressed concrete poles. Collaborate across teams to ensure safety and manufacturability, while providing exceptional customer support and...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $105K *

Take ownership of vital infrastructure projects, collaborating with experts to enhance community resilience and environmental sustainability in the Northeast, while mentoring junior engineers and deli...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Join a team that's at the forefront of engineering by designing innovative civil structures for substations, ensuring quality and cost-effectiveness while collaborating with clients and mentoring juni...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$86K - $91K *

Join our dynamic team to conduct forensic investigations, provide expert consultation, and prepare technical reports. Collaborate with clients to analyze structural challenges and offer impactful solu...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $110K *

Transform supplier processes and quality standards by leading development, improvement, and compliance efforts across critical manufacturing operations while fostering continuous improvement and techn...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$134K - $205K *

Lead structural engineering projects to enhance nuclear facility design and upgrades. Guide and mentor teams, collaborate with multidisciplinary engineers, and interface with clients to deliver innova...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Energy & Utilities

$134K - $205K *

Engage as a lead structural engineer, mentoring a dynamic team while driving projects in nuclear design and analysis. Collaborate with multidisciplinary teams, interface with clients, and leverage adv...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$134K - $205K *

Shape the future of energy by leading a structural engineering team. Drive innovative design on nuclear projects, mentor engineers, and collaborate across disciplines to deliver high-quality solutions...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$110K - $130K *

Innovate your career with a key role supporting the global launch and technical operations of radiopharmaceuticals, driving compliance, quality initiatives, and collaboration with CDMOs while leading...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Champion project success by managing structural steel orders, ensuring customer satisfaction, and collaborating across teams to meet production targets and profitability in a dynamic, fully remote rol...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$197K - $221K *

Join a dynamic team to oversee mechanical engineering for innovative data center designs, ensuring efficient, sustainable facilities that meet evolving operational needs while managing project scope a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.