Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$110K - $130K *

Contribute to advanced metallurgy initiatives by leading metal joining and welding efforts, ensuring compliance with industry standards while optimizing manufacturing for high-performance components a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $170K *

Drive technical execution in automation projects, lead engineering teams, and enhance standards while balancing execution and team development in high-impact environments. Embrace collaboration with s...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $170K *

Lead engineering delivery for complex automation projects, guiding teams while driving technical strategy. Oversee multiple initiatives, ensuring alignment with operational and commercial goals in hig...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $170K *

Lead the charge in managing complex automation projects, guiding engineering teams, and driving technical strategy while ensuring successful execution of operational and commercial objectives across m...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $170K *

Drive technical delivery of complex automation projects while leading engineering teams and aligning operational goals. Guide strategy, mentor staff, and ensure excellence in execution across diverse...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$150K - $170K *

Transform engineering execution by leading complex automation projects, collaborating with multi-disciplinary teams, and mentoring engineers to drive technical success and innovation in high-impact en...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$150K - $170K *

Join us in leading diverse automation projects while mentoring engineering teams. Drive technical strategy and oversee project execution across multiple initiatives to ensure the highest standards in...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $170K *

Manage engineering execution across complex automation projects, mentoring teams while driving technical strategy and ensuring operational excellence to meet project goals and enhance engineering stan...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$80K - $95K *

Elevate infrastructure by applying your engineering expertise to design and analyze bridges and road-related projects. Collaborate cross-functionally to ensure quality, precision, and cost-effectivene...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in delivering high-quality MES solutions by supporting project execution, analyzing client needs, and ensuring seamless interactions with technical teams to enhance operational efficie...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$145K - $222K *

Empower innovation in nuclear energy as you manage complex projects, leading multi-disciplinary teams through the entire project lifecycle, ensuring success in safety, budget, and client relationships...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $110K *

Lead the charge in innovative mechanical system designs for impactful federal infrastructure, enhancing healthcare facilities and military structures. Collaborate with a dynamic team to create sustain...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$113K - $198K *

Elevate your career as a Lead/Senior Mechanical Engineer specializing in HVAC design, where you'll mentor teams, oversee complex projects, and contribute to innovative solutions across multiple sector...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $150K *

Unlock your potential by leading diverse capital projects in healthcare, applying your engineering expertise, and mentoring junior staff to drive innovative solutions for our clients across multiple s...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Engage in innovative structural analysis and design of utility structures while supporting drafting and sales teams. Manage workflows and deliver compliant solutions, ensuring efficiency and safety in...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$85K - $105K *

Lead impactful mining engineering initiatives while collaborating with industry stakeholders. Manage project evaluations, mine planning, and grant oversight to support sustainable resource development...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $115K *

Unlock your potential as you lead energy efficiency projects, collaborate with teams, and provide technical expertise in a dynamic environment focused on residential energy solutions and renewable tec...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$120K - $180K *

Transform the future of clean energy by leading engineering development of advanced process equipment and systems. Engage across disciplines to innovate and bring first-of-a-kind technology to life, f...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$136K - $175K *

Drive innovation as a Lead Electrical Engineer, providing technical direction and oversight for diverse projects. Collaborate within a dynamic team, advancing electrical design standards through mento...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$118K - $180K *

Pioneer innovations in nuclear power plant engineering, driving efficiency through power uprates. Collaborate on technical projects, mentor junior staff, and streamline processes for cleaner energy so...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$134K - $205K *

Join our team to optimize nuclear power output through advanced engineering solutions. Leverage your technical expertise in thermodynamics and power plant processes to support major projects and mento...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$118K - $180K *

Shape the future of clean energy by enhancing nuclear power plant efficiency. Collaborate with teams to evaluate systems and develop technical solutions for plant uprate projects while mentoring junio...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $180K *

Shape the future of wood processing by optimizing mill operations and material flow, ensuring efficiency and sustainability. Collaborate across teams to drive modernization, execute strategic projects...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $125K *

Optimize control system projects by leading teams, managing tasks, and delivering solutions. Collaborate across departments to ensure project success and mentor staff for professional growth while sup...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Shape the future of control systems by leading diverse projects and mentoring a talented team. Collaborate across sectors to enhance system designs and ensure successful project execution, maintaining...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.