Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$80K - $95K *

Join our dynamic team to develop strategic business opportunities in specialized logistics, focusing on building long-term partnerships and enhancing our presence in the transportation and supply chai...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$57K - $110K *

Lead the charge in ensuring material availability and alignment throughout product lifecycles. Collaborate cross-functionally to manage supply chain needs for new and ongoing projects, driving optimal...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Join our team as we expand our PMO services to new industries. Leverage your expertise in business development to drive growth and strengthen client relationships through strategic initiatives and mar...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Unlock new opportunities as you lead the expansion of our PMO services across diverse industries while nurturing client relationships and driving sustainable growth...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $180K *

Elevate your career by leading business development initiatives for our PMO services across diverse industries. Drive growth strategies, enhance client relationships, and capitalize on new market oppo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Drive business growth in PMO services by strategizing and expanding client portfolios. Leverage industry expertise to create winning proposals and foster relationships in high-tech and utility sectors...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Deliver innovative safety solutions for advanced vehicle systems, ensuring compliance and effectiveness in functional safety analysis. Collaborate with interdisciplinary teams to enhance safety measur...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Unlock potential by providing technical leadership and mentoring in building structural engineering projects, enhancing team expertise, ensuring quality standards, and driving innovative solutions for...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$170K - $200K *

Unlock the potential of a new Water/Wastewater practice in California, leading strategic growth and client relationships while overseeing complex engineering projects for sustainable development and o...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$80K - $95K *

Advance your career by supporting operational excellence across diverse teams. Engage in continuous improvement initiatives, process documentation, and productivity analysis to enhance efficiency in a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in designing advanced electrical power systems for Federal projects. Oversee power distribution infrastructure, ensuring compliance and quality. Collaborate with clients and guide juni...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Build and own robust data pipelines that transform messy insurance data into reliable datasets, enabling powerful analytics and AI. Collaborate to ensure data accuracy and integrity, enhancing product...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$169K - $220K *

Accelerate your career by leading a dynamic mobile engineering team focused on delivering innovative iOS and Android experiences, fostering quality and collaboration while driving product growth acros...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $145K *

Lead the charge in refining development assurance processes to improve compliance with ARP4754B. Collaborate with systems engineering to enhance requirements management across all program phases while...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$150K - $180K *

Transform the future of engineering by driving strategic initiatives that elevate engineering excellence and foster a collaborative culture within our fast-growing team focused on Governance, Risk, an...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Unlock potential by leading DevOps innovation through deployment, monitoring, and CI/CD architecture. Transform operations and enhance user experience with modern tools while mentoring engineers for p...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$108K - $125K *

Champion innovative solutions as a Full Stack Engineer, delivering impactful features and enhancing systems across projects. Collaborate, design, and optimize applications with a focus on performance...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$145K - $190K *

Lead the charge in advancing environmental investigations and remediation projects through technical excellence, strong client relationships, and strategic business development, ensuring successful ou...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$165K - $253K *

Lead complex instrumentation and controls engineering projects for nuclear power, ensuring design compliance, operational excellence, and safety. Collaborate with teams to optimize digital upgrades an...

US-AnywhereRemote

1 week ago

  •   15+ years exp.  •   Energy & Utilities

$200K - $250K *

Transform the nuclear industry by leveraging your software expertise to design, implement, and manage AI-driven models, enhancing safety and efficiency in advanced fission power technology...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$120K - $145K *

Join a team that is shaping the future of data-driven insight in education. As a technical leader, you'll design and scale data systems that power internal strategies and enhance partnerships, ensurin...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$98K - $164K *

Manage day-to-day operations of a consulting practice, overseeing project portfolios and customer relationships while collaborating with engineers to address complex power system challenges. Drive bus...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Lead and oversee engineering operations while driving project success through strategic planning, team management, and technical guidance. Collaborate with stakeholders to improve processes and mainta...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $125K *

Engineer interconnected systems by building MCP servers, APIs, and workflows. Collaborate to develop high-impact in-house automation tools, ensuring maintainability and clarity in code while leveragin...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Empower a team to coordinate power outages by analyzing impacts and bundling shutdowns effectively. Lead cross-functional meetings, manage project assignments, and drive continuous improvement initiat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.