Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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1
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$125K - $150K *

Lead the charge in global supplier quality strategies, driving excellence, compliance, and continuous improvement in supplier development and performance management, ensuring resilience in production...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion the deployment and support of PLC systems in data centers by leading a skilled team, ensuring quality execution, and providing hands-on technical expertise while managing multiple concurrent...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $180K *

Lead the charge in transforming a high-performing engineering team of 50 to deliver exceptional results. Ensure technical excellence and innovative solutions while closely collaborating with cross-fun...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$179K - $269K *

Drive the technical vision of integration across Finance, Revenue, and HR systems, enhancing scalability and security while leading a cross-functional team of engineers to deliver innovative solutions...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Transform autonomous operations by leading a skilled engineering team. Engage in technical direction, drive product initiatives, and partner with cross-functional teams to deliver reliable systems whi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Explore opportunities as you support advanced safety analysis for innovative nuclear reactor designs. Collaborate with multidisciplinary teams to ensure regulatory compliance and enhance safety in a p...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $250K *

Join a team that's at the forefront of mission critical operations, overseeing complex mechanical systems commissioning. Use your expertise to ensure excellence in system performance and support live...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$85K - $100K *

Drive technical support for sales, enhance project designs, assess risks, and collaborate with teams to ensure successful delivery. Engage with clients to provide tailored engineering solutions and co...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$83K - $122K *

Unlock potential by driving go-to-market strategies for leading design platforms, while translating complex technical features into clear customer benefits. Collaborate cross-functionally to create im...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Transform customer support by delivering expert on-site maintenance and repair of advanced semiconductor equipment, while collaborating across teams to enhance operational excellence and drive custome...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$200K - $250K *

Drive technical sales success by leading demos and discovery calls, partnering with sales teams, and delivering tailored solutions for mortgage industry clients, all while shaping the company culture...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$127K - $187K *

Shape the future of Industrial Gas Plants by leading product strategy, development, and market expansion. Drive innovation and enhance customer engagement to ensure product success throughout its life...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$85K - $100K *

Join a team that's driving innovation in high voltage substation design. You will create detailed engineering deliverables and conduct safety assessments for projects up to 765kV, ensuring quality and...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$93K - $126K *

Engineer innovative structural solutions for Renewable and Utility projects. Drive project phases with engineering expertise, responsible for designs and coordination. Collaborate with multidisciplina...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $120K *

Lead the charge in systems engineering, managing a hybrid environment that supports high-throughput networking and large-scale storage solutions. Collaborate with a dynamic team to optimize infrastruc...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$185K - $195K *

Unlock potential by leading the design and execution of innovative electrical solutions for large-scale data center projects, collaborating across teams to deliver excellence in engineering standards...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$175K - $250K *

Join a dynamic team to design secure, scalable back-end services using modern technologies, mentor junior engineers, and drive impactful projects in a fast-paced environment. Collaborate across functi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $225K *

Lead engineering efforts in solar PV and battery storage projects, ensuring optimal design and compliance across various territories while mentoring a dedicated team and managing project execution eff...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Energy & Utilities

$68K - $113K *

Join our Field Engineering Program to develop technical expertise and leadership skills. Gain hands-on experience in supporting power generation installations and maintenance while traveling to custom...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$99K - $120K *

Build innovative building automation systems in a fast-paced, remote environment. Lead design projects while mentoring junior engineers, collaborating with diverse teams to ensure high-quality deliver...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$225K - $265K *

Drive the growth of an engineering team focused on web application discovery, leading strategy and execution in a complex environment. Mentor engineers while ensuring high-quality deliverables and fos...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Unlock your potential as a key technical resource driving project development, ensuring client satisfaction throughout project life cycles and collaborating on innovative, high-value engineering solut...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$135K - $150K *

Explore the future of industrial flexible films by leading product development from concept to commercialization, integrating sustainability initiatives, and optimizing processes, while collaborating...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's driving growth in the commercial mechanical construction market. As a Field Specialist, you'll leverage technical expertise and relationship-building skills to create demand and sup...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Drive growth in the commercial mechanical construction market by leveraging technical expertise and relationship management. Educate customers, advance project opportunities, and execute strategies to...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.