Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$160K - $180K *

Lead the charge in expanding business development within the oil, gas, and water infrastructure market across the Western U.S., focusing on strategic relationships and opportunities with utilities and...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$120K - $150K *

Drive strategic growth initiatives across the Western U.S. in the oil, gas, and water infrastructure sectors. Build client relationships and secure opportunities in engineering and construction manage...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$126K - $162K *

Lead electrical design activities for cutting-edge hyperscale data centers. Collaborate with diverse teams to deliver complex projects, manage resources, and foster client relationships while ensuring...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$108K - $128K *

Empower the design of innovative aircraft interiors by leading mechanical design efforts. Collaborate with teams to create manufacturable solutions while ensuring compliance with industry standards an...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$155K - $200K *

Unlock potential by leading software engineers in developing scalable SaaS applications, ensuring effective collaboration and high-quality deliverables while mentoring team members and embracing cutti...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$170K *

Shape the future of power delivery systems by designing and validating cutting-edge solutions for data center infrastructure while collaborating across engineering teams to drive innovation and perfor...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Join a team that's revolutionizing decision-making through data by leveraging innovative Palantir Foundry technologies. Collaborate with cross-functional teams to build impactful solutions, integrate...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$122K - $168K *

Drive the execution of public works capital improvement projects by providing expert engineering leadership, project management, and contract administration while collaborating with stakeholders and e...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$109K - $159K *

Advance manufacturing efficiency by leading technical strategies and initiatives that enhance automation and innovation. Collaborate with cross-functional teams to develop optimized solutions, ensurin...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$90K - $120K *

Unlock potential by resolving complex technical issues and delivering expert training. Collaborate with regional teams to enhance service excellence, driving first-time fix rates while fostering skill...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$124K - $145K *

Help us deliver innovative structural engineering solutions, leveraging your expertise to design and analyze complex building systems while collaborating effectively within a dynamic team environment...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$120K - $150K *

Elevate our AI-powered learning platform as a Full-Stack Software Engineer, driving innovative solutions with TypeScript/React and Python/FastAPI to enhance English learning experiences for adults pur...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $115K *

Drive engagement management for solar and energy storage projects, collaborating with stakeholders while ensuring compliance and quality. Contribute to operational processes and deliver innovative sol...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $95K *

The Industrial/Semiconductor Mechanical Designer will be responsible for drafting and designing HVAC, fire protection, and specialty piping systems for advanced manufacturing and technology projects...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $140K *

Shape the future of transportation by leading multidisciplinary teams to design innovative roadway solutions for diverse clients, directing junior staff, and engaging with project managers to ensure s...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Transportation

$230K - $322K *

Optimize, lead, and innovate within the Ads ML Efficiency team to enhance model training, reduce costs, and improve deployment processes through effective systems and tooling development, while drivin...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$145K - $156K *

Lead the charge in building innovative MVPs as a skilled Lead System Engineer. Drive the adoption of cutting-edge technologies while managing a dynamic offshore team and collaborating with stakeholder...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Elevate your career as a Data Engineer, shaping our data architecture and pipelines to enhance analytics and reporting. Collaborate with teams, ensuring high data quality and availability in a fully r...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Lead the design and implementation of PLC control systems in large-scale projects, ensuring quality through technical leadership, mentor junior engineers, and drive integration with SCADA and facility...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$200K - $240K *

Pioneer cutting-edge workflow tools and AI features for renewable energy projects. Collaborate with experts to create intuitive user experiences that simplify complex workflows, driving large-scale im...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$70K - $117K *

Transform construction cost data management by leveraging your engineering expertise to produce accurate and reliable estimates across diverse disciplines, ensuring high-quality deliverables that enha...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$145K - $222K *

Champion the development and execution of power generation projects, engaging with clients, managing project teams, and overseeing high-quality deliverables to ensure successful outcomes in a dynamic...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Energy & Utilities

$180K - $285K *

Transform project delivery by overseeing design, integration, and support of advanced communication systems, ensuring alignment with market needs and stakeholder priorities while providing hands-on te...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Aerospace & Defense

$90K - $130K *

Advance your career by collaborating with clients to deliver innovative IAM solutions, driving strategy, and optimizing engagement for success in Privilege Access Management through dynamic presentati...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$123K - $159K *

Join a team that's shaping the future of power engineering by leading subconsultant partnerships. You'll guide complex projects, ensuring high standards and technical excellence while collaborating wi...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.