Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$120K - $150K *

Transform the landscape of dental negotiations by leading strategic partnerships with payers, optimizing contracts, and driving revenue growth through data-driven insights and collaborative execution...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $145K *

Join a team that's redefining payment solutions! Drive strategic product management, leading innovative card offerings and fostering high-performing teams while shaping market-leading strategies and e...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $200K *

Empower your career by leading health plan expansion efforts. Drive strategic partnerships, engage executives, and align teams to enhance our impact in the healthcare sector through innovative AI solu...

Austin, TXRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Shape our Sales Operations by optimizing pipelines, enhancing CRM accuracy, and leveraging AI tools. Collaborate with diverse teams to support revenue growth and streamline processes, ensuring actiona...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $150K *

Drive financial strategy by owning planning, forecasting, and analysis. Collaborate with leadership to provide insights that inform decisions, while building robust models in Excel to guide revenue an...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Join a team that's redefining sales excellence by driving revenue growth and market expansion for innovative SynBio products. Lead a dynamic team, develop strategies, and enhance customer experiences...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$180K - $200K *

Shape the future of cybersecurity by leading product marketing initiatives that bridge product, sales, and market needs. Drive go-to-market strategies, create compelling narratives, and empower teams...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$175K *

Optimize revenue cycle management by leading a dynamic team to enhance processes, drive automation, and ensure compliance in a fast-paced telehealth environment. Collaborate with cross-functional team...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $115K *

Optimize cybersecurity initiatives by analyzing Splunk data, developing metrics, and creating reports that provide actionable insights for stakeholders. Collaborate with teams to enhance vulnerability...

Mechanicsburg, PARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$191K - $239K *

Lead the development and growth of a Sales Engineering team focused on new product incubation, driving adoption and revenue through strategic customer engagements and cross-functional collaboration to...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$151K - $178K *

Shape the future of credit decisioning by leading a team focused on automating underwriting processes, enhancing portfolio analytics, and driving policy governance in a fast-paced fintech environment...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$172K - $202K *

Engage with clients as a trusted advisor, producing profound insights in tech investment strategies for Venture Capital and Private Equity through research and analysis, facilitating their growth and...

California, USRemote

4 weeks ago

  •   11 - 15 years exp.  •   Business Services

$135K - $160K *

Lead and innovate within a high-impact engineering team, driving automation and transparency in customer assessments. Foster a culture of accountability while collaborating cross-functionally to deliv...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Partner with us to deliver strategic financial insights that drive business success through effective forecasting, budgeting, and performance analysis, enabling informed decision-making and enhancing...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$180K - $220K *

Elevate your career by leading strategic growth and operational excellence across Employee Benefits and Property & Casualty practices. Drive brand visibility, client engagement, and a high-performance...

RemoteRemote

Yesterday

  •   11 - 15 years exp.  •   Finance & Insurance

$93K - $117K *

Join a team that's shaping data-driven decisions by building robust analytics models, collaborating with stakeholders, and ensuring data integrity. Leverage your expertise in SQL and BI tools to empow...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $180K *

Drive product vision and execution for a high-growth Cards platform, ensuring quality delivery and cross-functional alignment. Lead a high-performing team while shaping strategy and performance metric...

CanadaRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$72K - $116K *

Engage in financial analysis and reporting, developing forecasts and insights. Collaborate across departments to enhance business outcomes and present findings to management, driving strategic decisio...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $110K *

Drive client growth by enhancing software adoption and satisfaction. Collaborate with sales and success teams to implement strategies, facilitate demos, and manage client relationships, ensuring long...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$234K - $322K *

Transform global revenue accounting and order-to-cash processes in a dynamic healthcare environment. Lead a high-performing team, ensuring compliance with U.S. GAAP and driving systems improvements fo...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$246K - $332K *

Transform healthcare by leading national strategic account management efforts. Drive partnerships with key institutions, enhance patient care, and foster cross-functional collaboration to achieve comm...

RemoteRemote

6 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Empower growth by leading market intelligence and analytics initiatives, driving strategic partnerships, and translating trends into actionable business strategies. Collaborate cross-functionally to i...

Boston, MARemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Engage as a Data Visualization Engineer to design and develop advanced Power BI solutions, leveraging AI for enhanced analytics and user experiences. Collaborate with stakeholders to transform complex...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Reimagine operational excellence by integrating data intelligence and insights across multiple business functions. This role enhances strategic decision-making, optimizes workflows, and supports marke...

RemoteRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$100K - $135K *

Elevate your career by leading enterprise data and AI governance initiatives. Collaborate across teams to define frameworks, implement policies, and drive adoption of responsible AI practices, ensurin...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.