Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$93K - $117K *

Join a team that's shaping data-driven decisions by building robust analytics models, collaborating with stakeholders, and ensuring data integrity. Leverage your expertise in SQL and BI tools to empow...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $180K *

Drive product vision and execution for a high-growth Cards platform, ensuring quality delivery and cross-functional alignment. Lead a high-performing team while shaping strategy and performance metric...

CanadaRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$72K - $116K *

Engage in financial analysis and reporting, developing forecasts and insights. Collaborate across departments to enhance business outcomes and present findings to management, driving strategic decisio...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $110K *

Drive client growth by enhancing software adoption and satisfaction. Collaborate with sales and success teams to implement strategies, facilitate demos, and manage client relationships, ensuring long...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$234K - $322K *

Transform global revenue accounting and order-to-cash processes in a dynamic healthcare environment. Lead a high-performing team, ensuring compliance with U.S. GAAP and driving systems improvements fo...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$246K - $332K *

Transform healthcare by leading national strategic account management efforts. Drive partnerships with key institutions, enhance patient care, and foster cross-functional collaboration to achieve comm...

RemoteRemote

6 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Empower growth by leading market intelligence and analytics initiatives, driving strategic partnerships, and translating trends into actionable business strategies. Collaborate cross-functionally to i...

Boston, MARemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Engage as a Data Visualization Engineer to design and develop advanced Power BI solutions, leveraging AI for enhanced analytics and user experiences. Collaborate with stakeholders to transform complex...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Reimagine operational excellence by integrating data intelligence and insights across multiple business functions. This role enhances strategic decision-making, optimizes workflows, and supports marke...

RemoteRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$100K - $135K *

Elevate your career by leading enterprise data and AI governance initiatives. Collaborate across teams to define frameworks, implement policies, and drive adoption of responsible AI practices, ensurin...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$130K - $260K *

Drive product innovation by leading digital product development, defining roadmaps, and collaborating with stakeholders to enhance patient care and satisfaction. Oversee the product lifecycle and alig...

Illinois, USRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$200K - $220K *

Transform the landscape of IT Managed Services by driving strategic sales initiatives, building client relationships, and delivering innovative solutions to financial services clients. Collaborate wit...

CanadaRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$165K - $205K *

Drive the future of food access and benefits by leading product strategy and execution. Own the roadmap for innovative services that enhance member experiences and streamline operations across diverse...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$114K - $182K *

Analyze competitive landscapes in ITDC technologies, providing strategic insights and support across functions to enhance market positioning and respond to emerging threats effectively...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$218K - $272K *

Empower our channel partners in the Mid-Atlantic by managing relationships, driving growth, and executing strategic plans to enhance pipeline conversion and sales performance across the partner ecosys...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Engineers a scalable data platform architecture aligning with business goals. Drive high-impact decisions, mentor team members, and ensure data quality while collaborating across functions to enhance...

United StatesRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$90K - $110K *

Elevate your career by developing and executing impactful paid social media campaigns. Collaborate with cross-functional teams to optimize strategies, leveraging analytics to maximize reach and ROI wh...

New York, NYRemote

5 days ago

  •   Less than 5 years exp.  •   Media

$235K - $315K *

Join a mission-driven team to drive growth within law enforcement and first responder agencies. Utilize your unique background to build relationships, close deals, and expand accounts in a high-perfor...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $225K *

Accelerate progress at the federal level by driving Salesforce services growth. You'll develop accounts, manage pipeline, and collaborate on solutions involving data, analytics, and AI while ensuring...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Drive impactful marketing operations by optimizing automation and lifecycle programs. Collaborate with cross-functional teams to enhance lead management and reporting, ensuring data-driven strategies...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $96K *

Champion digital commerce excellence by supporting Salesforce Commerce Cloud initiatives. Collaborate with stakeholders, document processes, and drive testing and issue resolution to enhance customer...

RemoteRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $176K *

Champion product marketing initiatives across diverse tools, guiding go-to-market strategies and collaborating with cross-functional teams to enhance user engagement and adoption, while driving measur...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$240K - $300K *

Lead the financial reporting and accounting policy functions, ensuring accurate GAAP and SEC compliance. Collaborate with cross-functional teams to enhance reporting processes and maintain robust inte...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$134K - $180K *

Join a dynamic team to develop innovative solutions that enhance customer experiences across various industries. Collaborate with clients and internal teams to drive technology strategies and deliver...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate your career by collaborating with cross-functional teams to enhance business operations, streamline processes, and drive value through effective analysis and documentation. Your expertise will...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.