Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$145K - $185K *

Join a dynamic team as a Senior Marketing Analytics Manager, driving marketing performance measurement and insights. Collaborate cross-functionally to build impactful reporting and attribution models...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $200K *

Shape the future of our Google ecosystem business by driving growth, developing high-performing teams, and ensuring exceptional client delivery. Balance strategic leadership with hands-on execution to...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Media

$148K - $175K *

Lead strategic initiatives and operational excellence across client portfolios, ensuring governance, performance management, and continuous improvement. Drive client satisfaction and financial account...

Chicago, ILRemote

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$117K - $180K *

Engage with clients to drive revenue growth through innovative consumer insights and data solutions. As a key player, you'll build relationships, identify opportunities, and lead the sales process to...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$229K - $267K *

Innovate the consumer digital experience by leading a cross-functional team to enhance our website, mobile app, and web portal. Define a multi-year vision, prioritize initiatives, and drive engagement...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$175K - $185K *

Join a team that's redefining finance analytics by leading strategic forecasting and performance management. Drive impactful financial insights and methodologies while collaborating with leadership to...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Inspire data-driven decision-making as you lead analytics and predictive modeling efforts. Collaborate across teams to enhance patient engagement, forecast demand, and measure impact, driving strategi...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$187K - $234K *

Lead and inspire a team of Enterprise Solution Engineers to drive AI-enabled customer outcomes, collaborating across functions to deliver innovative strategies and solutions while mentoring talent and...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$206K - $257K *

Lead and mentor a dynamic team of Enterprise Solution Engineers, driving AI-enabled strategies and customer success across the US South. Collaborate with cross-functional teams to enhance product valu...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$190K - $210K *

Champion data-driven strategies by leading GTM analytics and applied AI initiatives. Collaborate with Sales or Marketing leadership to optimize performance, drive impactful insights, and build innovat...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $150K *

Drive integrated, compliant media strategies for pharmaceutical brands, leading channel planning, investment decisions, and client engagement to achieve impactful business outcomes throughout launch a...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Unlock potential by leading the product strategy for B2B email and identity data solutions. Collaborate with cross-functional teams to drive product launches, enhance capabilities, and engage with cli...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Lead and expand strategic client relationships, driving satisfaction and revenue growth. Collaborate cross-functionally to deliver high-impact solutions and manage large-scale initiatives while ensuri...

Maryland, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$180K - $200K *

Pioneer contact center strategy and operational excellence, driving scalable solutions across women's health and family-building services. Collaborate with leadership to enhance member experience and...

New York, NYRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$198K - $209K *

Grow your career with a leadership role in Marketing Decision Science, driving analytics for paid media, SEO, and marketing strategy. Lead a talented team while advising senior leadership on data-driv...

CanadaRemote

1 month ago

  •   8 - 10 years exp.  •   Consumer Technology

$202K - $255K *

Lead the charge in advancing marketing data science, managing a high-performing team to deliver advanced analytics and drive impact across paid media, SEO, and retailer marketing while collaborating w...

United StatesRemote

1 month ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $145K *

Analyze product performance and financial metrics to drive strategic investments. Take ownership of P&L reporting, financial modeling, and data analysis to support executive decision-making and enhanc...

United StatesRemote

1 month ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$105K - $120K *

Elevate project management excellence by leading a dynamic team, ensuring high-quality execution across flagship accounts, and driving operational efficiency through strategic oversight and collaborat...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in enhancing customer experience by overseeing implementations, driving product adoption, and managing strategic relationships. Collaborate with cross-functional teams to ensure a seam...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Media

$78K - $110K *

Empower your career by collaborating in a dynamic environment that values flexibility and innovation. Contribute to impactful projects while enjoying a supportive workplace culture that prioritizes wo...

Maryland, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$145K - $173K *

Lead the charge in delivering automated data pipelines and analytics, mentoring a versatile team across data domains. Collaborate with stakeholders to enhance data infrastructure and drive strategic i...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Finance & Insurance

$77K - $114K *

Join a team that's dedicated to enhancing customer experiences through data analysis and insights. You'll manage surveys, analyze trends, and collaborate with teams to improve listening programs and r...

San Ramon, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$185K - $344K *

Champion the evolution of field intelligence capabilities, driving strategic governance and analytics integration to enhance decision-making and execution support across the organization, ensuring ali...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$157K - $175K *

Partner with us to shape bold commercial strategies that elevate complex deal execution and drive growth across strategic accounts, fostering cross-functional collaboration and customer-centric soluti...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$325K - $375K *

Lead the charge in driving revenue growth by building and mentoring a high-performing sales team in the Mid-Enterprise segment, focusing on customer acquisition and market penetration in a competitive...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.