Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
Senior Product Manager, Data Products
$130K - $155K *
Elevate data product experiences by defining metrics that drive value for Mural. Collaborate across teams to shape insights, enhance reporting, and ensure data integrity, empowering organizations to m...
1 week ago
$93K - $166K *
Transform the future by leading complex projects that drive innovation and efficiency. Collaborate with cross-functional teams to deliver business value while managing scope, schedule, and resources i...
Reposted 6 days ago
$140K - $185K *
Collaborate with cross-functional teams to drive product strategy, manage roadmaps, and enhance customer experiences. Lead product initiatives, ensuring alignment with business goals while mentoring j...
2 weeks ago
$130K - $160K *
Elevate innovation by driving ideation, rapid prototyping, and AI initiatives. Collaborate cross-functionally to transform concepts into impactful solutions, leveraging emerging technologies and story...
Today
$135K - $160K *
Lead the strategic design and management of comprehensive benefits programs, ensuring alignment with employee needs and company objectives. Drive innovation and compliance while enhancing employee eng...
Today
$150K - $180K *
Build and lead a scalable U.S. service organization for battery energy storage systems, ensuring customer satisfaction and operational excellence throughout the post-sale lifecycle, from commissioning...
3 weeks ago
$134K - $211K *
Lead strategic client relationships by leveraging analytics solutions to drive growth and innovation. Collaborate across teams to deliver tailored solutions, negotiate complex deals, and advocate for...
1 week ago
$131K - $190K *
Champion the design and optimization of scalable data pipelines and real-time ingestion frameworks, leading complex data initiatives while ensuring performance, reliability, and governance align with...
Today
Sr. Director, Strategy & Execution
$160K - $200K *
Transform the future of go-to-market strategy by leading cross-functional teams, driving execution governance, and shaping long-range plans to achieve growth objectives in a dynamic, global environmen...
3 weeks ago
Vice President, Data Solutions & AI
$225K - $275K *
Elevate enterprise strategy by leading data, analytics, and AI initiatives that drive business outcomes. Oversee data governance, engineering, and intelligent automation to enhance operational efficie...
1 week ago
$122K - $203K *
Empower teams by leading data governance initiatives, enhancing data quality, and fostering collaboration across business domains. Drive operational excellence and ensure compliance while developing a...
1 week ago
Manager, KYC & Remediation, Canadian Business Banking
$70K - $150K *
Advance your career by overseeing a vital customer remediation program in Canadian Business Banking. Collaborate with diverse teams, ensure regulatory compliance, and implement effective risk manageme...
4 weeks ago
$204K - $220K *
Lead the charge in building a world-class sales enablement function, driving onboarding, training, and content strategy to enhance seller effectiveness and accelerate new hire productivity across a gl...
1 week ago
$110K - $130K *
Champion the sales enablement strategy, crafting systems, processes, and training that empower the sales organization to excel and establish repeatable success in a collaborative environment...
4 weeks ago
Manager, Client Services Operations
$81K - $138K *
Drive the vision and strategy for Pharmacy Benefits Management, overseeing client services and ensuring satisfaction, performance, and profitability while leading a team to achieve business objectives...
1 week ago
$140K - $190K *
Transform market perception and drive strategic product marketing initiatives. As a key player, you'll shape narratives, align teams, and leverage AI to enhance competitive positioning and go-to-marke...
2 weeks ago
Manager, Digital Marketing Operations
$86K - $110K *
Take ownership of digital marketing operations, managing CRM campaigns and creative processes. Collaborate across teams to enhance performance, streamline workflows, and leverage AI for improved resul...
Yesterday
Director, Healthcare Consulting Services
$149K - $224K *
Lead the charge in transforming healthcare solutions by overseeing the entire implementation lifecycle, ensuring quality standards, and driving customer adoption through effective education and suppor...
3 weeks ago
Manager, Fiscal Operations Advisory
$97K - $200K *
Advance your career by leading public sector consulting projects, mentoring staff, and driving financial solutions for local governments. Join a dynamic team dedicated to community success and profess...
4 weeks ago
Director, Performance and Growth Marketing
$125K - $150K *
Lead the charge in demand generation and performance marketing, optimizing campaigns and funnel reporting. Collaborate with Sales and Revenue Operations to enhance data infrastructure and drive measur...
3 days ago
$110K - $130K *
Unlock potential by leading sales strategies in the renewable energy sector. Collaborate with cross-functional teams to engage clients, driving sales growth and building impactful relationships while...
Reposted 3 weeks ago
Customer Value Architect (Retail, CRM & Analytics)
$110K - $130K *
Drive measurable value for dealership customers by leveraging deep operational insights and platform expertise. Collaborate with stakeholders to assess performance, identify barriers, and create actio...
2 days ago
Machine Learning Engineering Manager
$232K - $303K *
Transform the user experience by leading innovative projects that enhance product functionality and drive customer satisfaction across diverse teams and platforms...
1 week ago
$150K - $180K *
Lead the transformation of enterprise FP&A by building scalable planning systems, driving cross-functional alignment, and enhancing decision-making processes. This hands-on role requires strategic ins...
5 days ago
$80K - $95K *
Drive customer satisfaction and growth by nurturing relationships, identifying upsell opportunities, and collaborating on account strategies. Leverage industry insights to maximize account potential a...
3 weeks ago
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.