Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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1
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$98K - $118K *

Drive analytical transformation by leading cloud BI solutions development, collaborating with teams to enhance data-driven decision making, while ensuring top-notch performance and reliability in anal...

Columbus, OHRemote

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$139K - $185K *

Lead the charge in driving growth for major enterprise accounts by aligning customer priorities with Lumen's diverse portfolio, ensuring strategic execution from acquisition to expansion while advisin...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$125K - $150K *

Drive customer success by leading enterprise engagements and deploying AI solutions. Collaborate with cross-functional teams to ensure operational impact and long-term partnerships, enhancing efficien...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $105K *

Lead the charge in transforming customer relationships by driving RQI Portfolio adoption, ensuring account success, and achieving financial goals through consultative methodologies and strategic partn...

New York, NYRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$100K - $125K *

Join our dynamic finance team as you drive margin and profitability through detailed analysis and strategic insights. Collaborate with senior leadership to transform data into actionable initiatives t...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Drive strategic growth as you build relationships with C-level executives, lead complex sales cycles, and exceed quotas in selling enterprise-level SaaS solutions to $20bn+ clients while managing a de...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$210K - $256K *

Shape the future of consumer products, retail, and logistics consulting by leading high-impact transformation programs, building client relationships, and driving business growth through innovative st...

United StatesRemote

Reposted 6 days ago

  •   11 - 15 years exp.  •   Information Technology

$210K - $256K *

Shape the future of consumer products and retail by driving large-scale transformations, cultivating executive relationships, identifying growth opportunities, and leading innovative initiatives in a...

United StatesRemote

Reposted 6 days ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $125K *

Join a team that's driving innovation in billing and data platforms. As a Senior Product Owner, you'll lead agile delivery, manage complex features, and ensure high-quality releases while collaboratin...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $125K *

Champion the delivery of innovative solutions across Billing and Data platforms. Leverage your expertise to drive product ownership, manage Agile processes, and ensure high-quality releases while coll...

CanadaRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$228K - $403K *

Transform your career by leading a dynamic team in AI solutions, driving technical excellence, and shaping strategic partnerships with frontier AI labs to tackle complex data challenges...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Join a team that's dedicated to enhancing customer success through expert guidance in Privilege Access Management. Leverage your technical skills to support enterprise clients, ensuring seamless deplo...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Unlock potential by driving product strategy and execution for a high-growth Payments platform. Lead cross-functional teams to optimize payment solutions, ensuring high-quality delivery and impactful...

CanadaRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$145K - $170K *

Lead cross-functional initiatives and drive strategic alignment by overseeing project portfolios, enhancing business integration, and ensuring successful change adoption across the organization...

Maine, USRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$190K - $275K *

Join a team that's driving strategic technology alliances to transform integrations into robust commercial partnerships, focusing on co-selling, joint marketing, and stakeholder alignment while leadin...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $158K *

Transform the Property Intelligence platform by connecting customer needs with product insights. Collaborate across teams to enhance product adoption and engagement through analytics and feedback, dri...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $197K *

Optimize customer engagement by leading sales initiatives for Identity Security Solutions. Collaborate with teams to exceed revenue goals while delivering tailored solutions and exceptional service to...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Drive innovation by leading a skilled team to deliver AI and Agentforce solutions, balancing hands-on project work with mentorship. Elevate client success while fostering growth and collaboration with...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$250K - $275K *

Grow your career with us by expanding our channel partner network. You'll develop strategic plans, manage relationships, and drive sales to achieve revenue targets in a dynamic environment focused on...

Chicago, ILRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in transforming complex genomic data into compelling narratives that resonate with audiences, driving engagement across diverse channels while collaborating with cross-functional teams...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $214K *

Join a team that's redefining healthcare product management through innovative supply chain solutions. Lead cross-functional initiatives and shape the future of resilience in healthcare with strategic...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$75K - $90K *

Transform financial insights into strategic initiatives, supporting planning and analysis as the organization scales. Collaborate across teams to enhance budget management, reporting, and performance...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$114K - $195K *

Lead the charge in strategic finance as a key partner to Go-to-Market leadership, enhancing planning, performance measurement, and resource allocation. Drive insights and decision support across growt...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$94K - $155K *

Lead multi-channel marketing production operations, ensuring timely, budget-friendly delivery. Oversee client engagements, deepen relationships, and drive growth while managing a diverse team of speci...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$105K - $175K *

Join us to lead AI and sales intelligence initiatives, transforming data into actionable insights. Collaborate with cross-functional teams to enhance decision-making and drive business performance thr...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.