Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$120K - $145K *

Shape the future of Agentic Banking by leading product strategy and execution. Collaborate with cross-functional teams to deliver innovative solutions that enhance back-office operations and drive fin...

CanadaRemote

Reposted today

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Transform your career by leading full-cycle recruiting for GTM roles. Collaborate with executives to define hiring standards, build strong talent pipelines, and drive strategic hiring initiatives in a...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Drive full-funnel performance for assigned university partners, balancing tactical execution with strategic insights. Serve as a trusted contact, lead initiatives, and enhance partner growth to suppor...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Join a team that's driving regional marketing initiatives in hematology and oncology. Engage with key thought leaders, execute strategic plans, and leverage local opportunities to enhance brand presen...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$149K - $185K *

Lead the strategy and execution of paid digital advertising programs, optimizing campaigns across multiple channels to drive measurable pipeline and revenue impact. Collaborate with cross-functional t...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$170K - $230K *

Drive strategic growth and innovation in AI-enabled assessment and workforce solutions. Lead high-impact projects, foster collaboration, and enhance AIR's national leadership in education and workforc...

United StatesRemote

Yesterday

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$111K - $167K *

Transform financial operations by driving monthly close processes, managing forecasts, and leveraging AI for process improvements while serving as a key business partner to leadership to enhance strat...

RemoteRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$106K - $176K *

Join a team that's transforming healthcare finance by leading patient financial services operations. Drive revenue cycle improvements, manage billing processes, and enhance compliance while fostering...

United StatesRemote

Yesterday

  •   11 - 15 years exp.  •   Business Services

$158K - $304K *

Lead and shape the B2C Retail & Restaurants growth strategy, driving innovative payment solutions and fostering key partnerships to expand market presence and elevate customer engagement in North Amer...

RemoteRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Elevate your career by leading the strategy and delivery of a robust Salesforce ecosystem, driving business impact through innovative solutions and team development in a dynamic, global environment...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $185K *

Shape the future of channel marketing by driving co-marketing strategies with partners in the South Central region. Collaborate to enhance pipeline growth and ensure ROI through innovative field progr...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$190K - $225K *

Drive revenue growth as a leader in measurement sales, managing a team of sales directors. Leverage existing relationships to retain clients and generate new business while fostering a high-performanc...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$145K - $160K *

Join our dynamic team as you drive impactful solutions in an AI-Native environment. Collaborate cross-functionally to enhance customer experiences and strategically guide product direction while focus...

CanadaRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $100K *

Accelerate business growth by owning the full sales cycle and expanding strategic partnerships with enterprise retailers. Leverage insights to consistently exceed revenue targets and drive impactful s...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Media

$135K - $160K *

Shape the future of user-generated content by leading product strategy and execution. Drive improvements in quality, trust, and customer activation while collaborating across teams to enhance the cont...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $200K *

Optimize strategic capture management efforts to drive growth and enhance win rates. Lead complex proposals, collaborate with teams, and leverage market insights to secure new opportunities and re-com...

Herndon, VARemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Drive your career with a team leading customer renewals. Manage a skilled group focused on achieving retention targets, effective negotiations, and proactive customer engagement, all while collaborati...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$163K - $239K *

Join us to drive strategic growth and profitability for key corporate accounts. Collaborate with cross-functional teams to develop innovative solutions, establish pricing policies, and cultivate long...

Delaware, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$243K - $365K *

Empower teams by leading the development of innovative Leader Enablement products. Drive strategy, roadmap execution, and cross-functional collaboration to enhance talent management and coaching solut...

RemoteRemote

2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $112K *

Unlock customer insights by leading transformative research initiatives. Collaborate with diverse stakeholders to enhance end-to-end customer experiences, ensuring data-driven decisions that align wit...

Mississauga, ONRemote

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $170K *

Join a team that's transforming drug development through data science. Leverage your expertise to build predictive models and analytics, driving process improvements and technology transfer in a colla...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a team that's dedicated to enhancing security for financial systems. Lead advanced monitoring, risk assessments, and compliance efforts while collaborating with cross-functional teams to mitigate...

Miami, FLRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $110K *

Drive impactful insights by analyzing real-world data in the life sciences sector. Collaborate with cross-functional teams to enhance patient care and support evidence-based decision-making through in...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$86K - $113K *

Engage with clients as a trusted partner, driving satisfaction and growth through effective management of healthcare operations and strategic initiatives. Collaborate across teams to enhance service d...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$144K - $189K *

Drive impactful co-marketing initiatives with channel partners across the Americas, enhancing partner-sourced pipeline while ensuring alignment with sales strategies and clear ROI standards. Collabora...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.