Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$115K - $165K *

Lead the charge in shaping software product strategy and lifecycle for analytics solutions. Collaborate across teams to enhance user experience and drive measurable outcomes, ensuring alignment with c...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$142K - $186K *

Pioneer a data-driven culture by designing scalable ELT pipelines and analytics models. Collaborate across teams to ensure product data integrity and empower stakeholders with self-service insights, d...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$82K - $92K *

Drive impactful marketing analytics by building robust data pipelines and automating reporting workflows. Collaborate with cross-functional teams to enhance data quality and leverage AI tools for insi...

Mississauga, ONRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$172K - $231K *

Elevate team performance as a sales leader, driving growth in the nonprofit sector through strategic initiatives and cross-company collaboration.

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Unlock growth by leading sales initiatives and driving new opportunities in Salesforce services. Collaborate with teams to develop strategic solutions, manage client relationships, and exceed revenue...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $160K *

Discover your potential as you drive enterprise sales in the CPG sector, building relationships with iconic brands. Leverage insights and solutions to develop strategies that enhance client success an...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$120K - $145K *

Lead the design and delivery of advanced analytics solutions, ensuring consistent reporting standards and performance optimization. Collaborate with cross-functional teams to enhance BI capabilities a...

Chicago, ILRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$160K - $200K *

Advance your career by driving new business growth across North America. Build strategic relationships with senior leaders in AI and technology, leading complex enterprise sales cycles and delivering...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $180K *

Lead strategic health plan implementations and optimize client solutions. Drive cross-functional collaboration, manage complex projects, and enhance operational workflows to ensure successful launches...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$76K - $125K *

Join a team that's dedicated to delivering accurate sales reporting and data maintenance. This role supports sales leaders and partners by managing reporting queues, ensuring data integrity, and enhan...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$124K - $143K *

Unlock insights as a Marketing Analytics Manager, driving data analysis across channels. Collaborate with teams to enhance reporting, measurement, and performance evaluation, while mentoring analysts...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $190K *

Drive the North America Service Strategy & Operations analytics vision, enhancing decision support through data and AI. Collaborate with senior leaders to translate insights into actionable business o...

San Francisco, CARemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Lead the charge in strategic financial planning and analysis, driving enterprise-wide budgeting, forecasting, and performance insights to optimize business outcomes and support executive decision-maki...

RemoteRemote

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$120K - $150K *

Shape the future of media insights by leading commercial strategy and sales efforts in the Mid-Market & SMB segments. Drive revenue growth, build strategic partnerships, and transform sales approaches...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead a dynamic team to enhance client partnerships, driving retention and growth for Fortune 500 and global clients. Your leadership will shape strategies, oversee renewals, and ensure exceptional ser...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$142K - $178K *

Engage with enterprise clients by owning the full sales cycle, identifying growth opportunities, and leading implementations. Collaborate with teams to enhance sales processes and become an expert in...

Massachusetts, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Drive impactful HR strategies in a dynamic global environment, collaborating with senior leaders to align people initiatives with business goals. Contribute to a newly forming team focused on growth a...

Cambridge, MARemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Transform the landscape of programmatic media sales by driving new business with mid-sized agencies. Leverage first-party data solutions to enhance marketing strategies and build lasting relationships...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$108K - $156K *

Join a dynamic team as you oversee complex software deployments, ensuring governance and stakeholder engagement across multiple sites. Drive successful outcomes for strategic customers while managing...

Tucson, AZRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$135K - $160K *

Pioneer in search strategy, driving optimization across paid, organic, and AI channels. This role collaborates with cross-functional teams to enhance visibility, engagement, and customer acquisition t...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $150K *

Join a team that's shaping high-impact strategies and narratives for enterprise growth. Collaborate with senior leaders to craft compelling pitches and support organic initiatives, driving success acr...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$85K - $105K *

Lead the charge in delivering impactful analytics and technical support, ensuring data-driven decision-making and operational excellence for enterprise customers through effective reporting and system...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Transportation

$216K - $236K *

Join a team that's redefining AI product management by driving ROI through innovative solutions. Lead the development of AI capabilities that enhance Alteryx workflows, ensuring faster, better, and ch...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$69K - $95K *

Join a team that's redefining research excellence by leading complex custom projects. You'll drive insights for top brands, manage client relationships, and mentor junior researchers while ensuring hi...

Chicago, ILRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$140K - $165K *

Shape the future of media effectiveness by driving sales and client relationships. Leverage your expertise in analytics and insights to identify opportunities, lead proposals, and enhance client satis...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.