Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$120K - $145K *

Drive excellence by leading model audits and mentoring a dynamic team. Collaborate on complex financial models, ensuring accuracy and strategic growth, while enhancing methodologies to deliver top-not...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$119K - $142K *

Join a team that's redefining digital operations by leading strategic initiatives, enhancing customer experiences, and driving growth in a fast-paced environment. Shape the future of MODAL Digital whi...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$104K - $156K *

Unlock potential by analyzing large data sets to enhance customer insights, optimize performance, and drive revenue growth. Collaborate with teams to develop BI solutions and improve key performance i...

Calabasas, CARemote

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $115K *

Lead the charge in transforming complex business needs into impactful analytic products. Collaborate with stakeholders to design, develop, and maintain reusable semantic models that enhance decision-m...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$60K - $132K *

Innovate analytics solutions by developing and optimizing reporting tools, dashboards, and data assets. Collaborate across teams to enhance decision-making through high-quality insights and operationa...

Arizona, USRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Transform the Canadian sales landscape by leading a dynamic team to drive growth, exceed revenue targets, and foster strategic partnerships, all while delivering exceptional cybersecurity solutions to...

Ontario, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$144K - $165K *

Unlock potential by owning data architecture and reliability across domains. Collaborate with an AI-first team to design robust data pipelines, enhance analytics, and drive impactful solutions in a dy...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $220K *

Join a team that's paving the way for innovative product and engineering solutions. As a Senior Corporate Counsel, you'll provide essential legal guidance on AI, payments, and privacy, ensuring compli...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$254K - $382K *

Pioneer innovative clinical strategies as a senior medical leader, driving excellence in study execution and client engagement. Collaborate with cross-functional teams to enhance patient care and oper...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$190K - $300K *

Manage and optimize the digital marketing strategy for oncology products, enhancing customer engagement through innovative digital assets. Lead cross-functional teams to execute comprehensive marketin...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $105K *

Collaborate with clients and teams to manage projects, expectations, and delivery, ensuring high standards and strategic growth in a fast-paced medical affairs environment. Leverage experience to iden...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Drive financial excellence by collaborating across teams to enhance planning and reporting processes. This role blends detailed analysis with strategic insight, offering visibility into key leadership...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Grow your career with a dynamic team leading threat intelligence and detection engineering. Shape strategies to protect diverse industries from cyber threats, while building a high-impact program that...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Join a team that's redefining product marketing in cybersecurity. Lead a small team to craft compelling narratives, drive go-to-market strategies, and collaborate across functions to ensure product su...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Unlock potential by leading content strategy and production for a dynamic B2B tech firm. Drive narrative development, optimize for SEO, and create impactful materials that enhance pipeline and engage...

San Francisco, CARemote

Yesterday

  •   8 - 10 years exp.  •   Technical Services

$102K - $122K *

Join a team that crafts innovative commerce and digital strategies for premium clients across various major retail platforms, enhancing their market performance and driving impactful results through c...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$72K - $92K *

Redefine customer success by managing a strategic portfolio, driving growth, and fostering executive relationships. Leverage your expertise to enhance customer outcomes and ensure long-term value in a...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K *

Lead the charge in medical strategy by collaborating with teams to shape innovative brand tactics, enhancing agency-client relationships and driving research initiatives in a fast-paced environment to...

New York, NYRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Media

$145K - $170K *

Drive transformative Oracle Cloud P2P solutions for Higher Education, guiding teams and clients through strategic implementations while fostering a collaborative culture and mentoring junior staff to...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$137K - $231K *

Lead the charge in architecting a robust data infrastructure that powers AI and analytics. Collaborate with cross-functional teams to transform complex business challenges into scalable data solutions...

Dallas, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$137K - $231K *

Accelerate your career by architecting data solutions that drive AI and analytics at scale. Collaborate with cross-functional teams to transform complex business challenges into impactful data product...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$137K - $231K *

Help us build a robust data foundation for AI and analytics at scale. Collaborate with cross-functional teams to architect data pipelines and models, transforming complex business challenges into impa...

New York, NYRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $190K *

Pioneer the future of agent identity management by owning product vision, strategy, and execution. Collaborate across teams to deliver scalable solutions that enhance security and trust in AI interact...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$250K - $400K *

Join a dynamic sales team to drive revenue growth and develop strategic plans. Lead a high-performance group, build client relationships, and innovate sales processes while managing a defined territor...

California, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $145K *

Shape the future of Agentic Banking by leading product strategy and execution. Collaborate with cross-functional teams to deliver innovative solutions that enhance back-office operations and drive fin...

CanadaRemote

Reposted today

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.