Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$40K - $200K *

Join a dynamic team to drive business growth through consultative sales, building lasting client relationships, and delivering innovative payment solutions. This role offers uncapped earnings and oppo...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $170K *

Champion the growth of Audit Manager by driving sales in the healthcare sector. Leverage your expertise in medical billing and coding to engage revenue cycle leaders, manage the sales pipeline, and de...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Transform architecture strategy in a leading healthcare organization, driving innovation and collaboration across IT infrastructure while ensuring alignment with business and regulatory standards...

Massachusetts, USRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Staffing

$100K - $120K *

Accelerate client relationships by managing strategic accounts, driving revenue growth, and expanding service lines. Collaborate with internal teams to ensure client satisfaction and deliver tailored...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$75K - $120K *

Join a team that's dedicated to transforming customer relationships through strategic account management, driving growth and engagement across diverse industries while acting as a trusted advisor to e...

Waltham, MARemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead complex product group initiatives, ensuring successful delivery through strategic planning, stakeholder engagement, and cross-team collaboration. Mentor program managers while driving transformat...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$144K - $210K *

Lead the charge in shaping brand storytelling and performance marketing across global accounts. Drive cohesive creative direction, manage multidisciplinary teams, and ensure high-quality output while...

RemoteRemote

Today

  •   8 - 10 years exp.  •   Media

$94K - $148K *

Shape the future of healthcare by driving customer experience insights that influence product and business strategies. Collaborate with cross-functional teams to conduct impactful research and advocat...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$66K - $105K *

Help us optimize financial performance through advanced analysis and modeling. Collaborate with business leaders on budgeting, forecasting, and strategic initiatives, providing insights to drive reven...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$127K - $216K *

Champion risk adjustment initiatives by leading enterprise-wide programs, ensuring compliance and accuracy in data reporting. Collaborate with cross-functional teams to optimize processes and enhance...

Tennessee, USRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$190K *

Unlock potential by leading strategic initiatives that engage IT and enterprise buyers. Drive value creation, develop go-to-market strategies, and build cross-functional teams to enhance market presen...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $200K *

Join a team that leads and inspires a high-performing sales force to drive regional performance through strategic deal navigation and collaboration. Cultivate future leaders while ensuring data integr...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$60K - $132K *

Unlock data-driven insights by managing analytics, governance, and reporting initiatives. Collaborate across teams to ensure accurate data definitions and deliver actionable reports that support infor...

Arizona, USRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$306K - $490K *

Lead the charge in HubSpot's growth strategy, harnessing AI and emerging channels to drive demand and visibility. Engage deeply with cross-functional teams to transform insights into opportunities, fo...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$116K - $159K *

Drive growth through data-driven strategies by analyzing user signals, optimizing marketing pathways, and collaborating cross-functionally to enhance our digital presence. Shape compelling activation...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$195K - $235K *

Unlock transformative potential as a senior client-facing leader, driving strategic delivery and fostering executive relationships. Shape frameworks, mentor talent, and navigate complex stakeholder dy...

CanadaRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $159K *

Drive product health standards by defining metrics and telemetry for all products. Collaborate with cross-functional teams to ensure consistent data definitions and empower teams with self-serve dashb...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $185K *

Join a team that's redefining the SaaS landscape by driving strategic growth and closing high-value deals. Engage with senior leaders, develop a robust pipeline, and collaborate cross-functionally to...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Media

$86K - $138K *

Lead the strategy and execution of enterprise data exchange products, ensuring secure and standardized data sharing. Collaborate with stakeholders to drive interoperability and maximize business value...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Accelerate progress at a global scale by driving growth and strategic direction for major technology clients. Lead multi-disciplinary teams, enhance client relationships, and deliver innovative soluti...

Seattle, WARemote

Yesterday

  •   11 - 15 years exp.  •   Real Estate & Construction

$80K - $100K *

Join a team that's driving financial insights and pricing strategies to enhance profitability. Collaborate with cross-functional teams to support client proposals and contract renewals while navigatin...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Shape strategic partnerships by owning enterprise account growth, fostering executive relationships, and leading cross-functional teams to drive market expansion while consistently achieving and forec...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$92K - $115K *

Unlock potential by leading requirements documentation for software projects. Collaborate with stakeholders and technical teams to ensure successful delivery throughout the project lifecycle, while su...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$140K - $160K *

Elevate your career by joining a dynamic team as a Data Engineer, owning end-to-end data systems and driving platform modernization. You'll improve data reliability and work closely with cross-functio...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Drive growth in the Property & Casualty Insurance sector by spearheading innovative B2B payment strategies. Collaborate across teams to forge partnerships, enhance solutions, and lead transformative c...

RemoteRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.