Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
Sr. Director, Scientific Affairs
$181K - $225K *
Lead the charge in advancing scientific operations within a dynamic team, driving global lab relationships and supporting complex clinical studies. Collaborate across functions to ensure strategic, op...
3 weeks ago
$130K - $163K *
Shape the future of AI in our organization as a strategic leader driving enterprise-wide adoption and integration of AI technologies, enhancing productivity and delivering measurable results through i...
Reposted 3 weeks ago
Analyst, Financial Planning & Analysis
$108K - $148K *
Join us as a Senior FP&A Analyst to drive financial planning, reporting, and forecasting. Collaborate across teams to optimize spending and enhance our financial systems, leveraging AI for insights th...
2 weeks ago
Senior Director - Cybersecurity Transformation & AI Security
$190K - $225K *
Transform enterprise cybersecurity programs by leading AI-driven initiatives and modernization efforts. Collaborate with C-suite executives to design and implement comprehensive security roadmaps, enh...
2 weeks ago
Strategic Account Manager, Business Clients (FX & Payments)
$85K - $98K *
Transform client relationships by owning a portfolio of B2B accounts, driving growth through tailored solutions in FX and payments, and leveraging technology for impactful service delivery...
2 weeks ago
Lead Director, Medical Benefit Portfolio Product Management
$100K - $231K *
Innovate portfolio strategies by leveraging market insights and driving execution. Collaborate with cross-functional teams to enhance product offerings and achieve business objectives in the healthcar...
4 weeks ago
Lead AI and Data Solution Engineer
$200K - $215K *
Drive innovation in data engineering and AI solutions, leading the design and deployment of scalable systems. Collaborate with cross-functional teams to enhance business value through advanced technol...
3 weeks ago
Senior Director, Contact Center
$150K - $180K *
Lead the future of patient experience by driving strategic initiatives and operational excellence in a high-volume healthcare contact center. Collaborate with cross-functional teams to enhance service...
Reposted yesterday
$82K - $155K *
Drive optimization and automation in claims processes, ensuring scalable growth and operational excellence through technology and innovation. Lead, mentor, and develop teams while collaborating across...
4 weeks ago
Manager, Service Delivery Management
$130K - $140K *
Lead the charge in operational excellence across multiple schools, enhancing leadership effectiveness and ensuring compliance. Collaborate with teams to drive enrollment growth and academic improvemen...
Today
Director, Skills & Marketplace Ecosystem
$119K - $186K *
Lead the charge in shaping a skills-powered talent ecosystem, driving strategy and governance for enterprise skills and talent marketplace initiatives that enhance workforce planning and career growth...
Reposted 3 weeks ago
Account Director II- Large Enterprise
$107K - $143K *
Drive new enterprise sales by developing relationships, maximizing customer satisfaction, and implementing strategic sales plans to achieve revenue goals while managing forecast and opportunity funnel...
Reposted 1 week ago
Director Analyst - MES & Ops Tech
$148K - $175K *
Lead the development of innovative research in manufacturing operations technology, focusing on AI-driven solutions, to empower clients in overcoming challenges and enhancing operational efficiency ac...
Reposted 4 weeks ago
Data Analytics Lead - Veeva Ostro
$200K - $300K *
Lead the development and integration of AI-ready data systems. Collaborate with product teams to derive insights, support clients with custom analyses, and mentor a team of data professionals to enhan...
Reposted 6 days ago
$90K - $110K *
Deliver impactful data insights by transforming complex datasets into actionable analytics. Collaborate with stakeholders to enhance decision-making and support advanced analytics initiatives within a...
1 week ago
$150K - $180K *
Elevate data privacy standards by leading a comprehensive privacy program. Collaborate across teams to integrate privacy-by-design principles, enhance data governance, and ensure compliance while enab...
2 weeks ago
Revenue Growth Management Director
$230K - $260K *
Help us drive sustainable revenue growth by analyzing opportunities, shaping strategies, and collaborating across teams to enhance profitability in the Americas region. Lead initiatives that transform...
2 weeks ago
Strategic Client Success Manager
$110K - $130K *
Empower customer success by managing strategic accounts, driving growth, and ensuring satisfaction. Build relationships, analyze data, and collaborate cross-functionally to exceed goals and mitigate r...
2 weeks ago
Product Owner, Revenue Management & FP&A
$110K - $130K *
Join us to drive product strategy and vision for finance functions, optimizing Record to Report and FP&A processes. Collaborate with cross-functional teams to enhance financial systems and ensure comp...
2 weeks ago
$171K - $269K *
Collaborate with cross-functional teams to analyze data, develop strategies, and influence product roadmaps. Use technical expertise to solve business challenges and communicate insights effectively t...
2 weeks ago
$134K - $223K *
Join a team that's dedicated to maximizing enterprise value through strategic consulting and technical expertise. Leverage your Sprinklr knowledge to drive customer success and innovation while foster...
1 week ago
$155K - $226K *
Unlock potential by leading our Business Intelligence & Analytics team to modernize approaches, drive automation, and deliver impactful insights across various platforms, while fostering collaboration...
2 days ago
Senior Revenue Operations Program Manager
$145K - $160K *
Drive strategic initiatives by leading complex, cross-functional projects that align stakeholders and transform business priorities into actionable plans, ensuring successful execution across Revenue...
3 weeks ago
Account Executive, Audit Manager
$100K - $170K *
Champion the growth of Audit Manager by driving sales in the healthcare sector. Leverage your expertise in medical billing and coding to engage revenue cycle leaders, manage the sales pipeline, and de...
3 days ago
Digital Adoption & Lifecycle Manager
$132K - $162K *
Elevate customer engagement by designing and executing lifecycle programs that drive adoption, retention, and expansion. Collaborate across teams to create impactful communications and leverage data t...
2 weeks ago
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.