Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$113K - $188K *

Optimize security administration and reporting processes while collaborating with cross-functional teams to enhance data insights and compliance metrics. Drive effective use of Workday tools and ensur...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Business Services

$163K - $297K *

Champion the development and execution of innovative digital product strategies across EMEA, enhancing consumer experiences and driving key performance indicators in a high-growth e-commerce environme...

RemoteRemote

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$152K - $283K *

Lead the development of high-quality, compliant data engineering practices that enhance enterprise data governance and accelerate data-driven decision-making for improved patient outcomes across the o...

East Hanover, NJRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$250K - $360K *

Unlock strategic account growth by engaging senior stakeholders and driving AI transformation. Collaborate with internal teams to expand client partnerships and deliver measurable business value while...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $235K *

Drive product excellence by owning the lifecycle and security of high-performance client SaaS platforms hosted on AWS. Lead a dedicated team to optimize operations, ensure compliance, and deliver seam...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$187K - $210K *

Champion operational excellence by leading Product Operations, driving innovation, and optimizing workflows. Manage a dedicated team to enhance product delivery, streamline processes, and ensure align...

Austin, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$232K - $290K *

Lead the charge in optimizing workforce operations and analytics for multi-condition health care services. Develop strategies for capacity planning, staffing, and analytics to drive efficiency and sup...

United StatesRemote

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$178K - $214K *

Pioneer data-driven growth by architecting a marketing analytics ecosystem, leveraging advanced data science and AI to enhance strategy execution and optimize performance across the marketing funnel w...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Drive innovative solutions by leveraging data analytics and strategic counsel to enhance client performance. Collaborate with high-performing teams to deliver tailored insights for transformational ev...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$135K - $160K *

Transform commercial performance by leveraging data and analytics to drive profitability and strategic initiatives. Collaborate cross-functionally to enhance decision-making and foster a culture of co...

Atlanta, GARemote

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Shape the future of business operations by defining and deploying strategic solutions. Lead cross-functional teams to enhance efficiency, establish success metrics, and foster an inclusive environment...

Pennsylvania, USRemote

1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$158K - $199K *

Lead the charge in driving client success through strategic account management and sales leadership. Cultivate relationships with C-level executives while developing innovative solutions for global ac...

RemoteRemote

1 month ago

  •   11 - 15 years exp.  •   Business Services

$175K - $210K *

Shape the future of product-led growth by leveraging AI to enhance customer experiences. Lead cross-functional teams to drive acquisition, engagement, and retention through innovative product strategi...

San Diego, CARemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $145K *

Drive impactful digital media strategies by leading insights and innovation. Collaborate with clients to optimize media investments, manage a talented team, and present actionable insights that enhanc...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$87K - $97K *

Shape the future of marketing analytics by building robust data pipelines and automating reporting workflows. Collaborate with cross-functional teams to enhance data quality and leverage AI tools for...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$132K - $207K *

Engage with North American lenders to drive impactful solutions in consumer lending. Collaborate on client opportunities, articulate value, and lead strategic initiatives to enhance FICO Scores adopti...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$146K - $244K *

Transform pricing and monetization strategies across a complex portfolio, driving alignment and execution with cross-functional teams to enhance customer value and profitability while leading innovati...

New Jersey, USRemote

4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$325K - $375K *

Drive revenue growth by leading a high-performing sales team in the Mid-Enterprise segment. Shape strategies for customer acquisition and market penetration while fostering relationships and collabora...

Philadelphia, PARemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $115K *

Accelerate customer success by fostering relationships, driving engagement, and ensuring satisfaction. Collaborate with teams to enhance service delivery and support clients in achieving their goals t...

Boston, MARemote

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $180K *

Lead the charge in transforming marketing operations through innovative MarTech solutions, driving student and partner success while optimizing efficiency across a multi-brand ecosystem. Own product s...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Join a dynamic team as a senior leader, driving client relationships and revenue growth in lead-generation sectors. You'll manage a diverse portfolio, ensuring lead quality and speed while leveraging...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$185K - $344K *

Lead the charge in advancing enterprise field intelligence strategies, ensuring a unified approach to customer engagement and decision support across multiple therapeutic areas, while driving actionab...

East Hanover, NJRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$192K - $266K *

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$230K - $275K *

Manage comprehensive financial evaluations for utility-scale solar and BESS projects, delivering strategic insights and supporting investment decisions throughout project lifecycles while fostering cr...

RemoteRemote

1 month ago

  •   8 - 10 years exp.  •   Energy & Utilities

$190K - $240K *

Shape the future of enterprise data and analytics. Lead cross-functional teams to drive data strategy, analytics, and AI capabilities, ensuring data is a high-value asset that enhances business perfor...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.