Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$120K - $145K *

Unlock potential by driving AI security marketing initiatives, creating demos, and collaborating with cross-functional teams to enhance product visibility and adoption. Serve as the technical voice fo...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Unlock potential by driving renewals and expansion within top-tier enterprise accounts. This senior role demands strategic navigation of complex organizations, fostering executive relationships, and l...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$137K - $210K *

Champion underwriting excellence and risk management by leading strategic initiatives, optimizing portfolio performance, and fostering cross-functional collaboration to drive profitable growth and enh...

Nebraska, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $220K *

Lead the charge in driving growth for our Guidewire InsuranceNow practice by developing strategic relationships, generating new business opportunities, and executing revenue strategies across the US i...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $145K *

Transform enterprise accounts by driving strategic sales in AI infrastructure, HPC, and cloud solutions. Lead complex sales cycles, build executive relationships, and partner with technical teams to d...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Accelerate customer success initiatives by leading onboarding, retention, and growth strategies. Drive the customer journey post-sale, building metrics and playbooks to ensure a thriving B2B SaaS grow...

San Jose, CARemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $125K *

Transform healthcare analytics by leading the development of APR-DRG audit criteria. Collaborate with cross-functional teams to enhance payment integrity through data-driven insights and innovative so...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$259K - $350K *

Redefine the future of cybersecurity by leading product strategy for a cutting-edge Managed Detection & Response portfolio, driving innovation and customer success while managing a high-performing tea...

California, USRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $100K *

Accelerate progress at a dynamic agency by leading complex client campaigns. Manage project scope, timelines, and budgets while collaborating with cross-functional teams to deliver high-quality result...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$205K - $278K *

Empower strategic growth by shaping and executing initiatives that drive corporate development. Collaborate closely with C-suite executives, influence key decisions, and lead high-priority projects to...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$72K - $108K *

Shape the future of data analytics by designing and building a robust data layer in BigQuery. Collaborate with cross-functional teams to standardize metrics and enable self-service analytics, ensuring...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$160K - $180K *

Unlock potential by leading product marketing initiatives that empower healthcare teams. Drive sales enablement, module marketing, and customer expansion, while shaping messaging and content that reso...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Drive growth by leading the global account management team to enhance post-sale customer experiences and maximize revenue through renewals and upsells, utilizing data-driven strategies and collaborati...

San Francisco, CARemote

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Transform treasury and tax operations by overseeing global payment workflows, ensuring compliance, and optimizing cash management. Collaborate with finance leaders to enhance processes and drive effic...

CanadaRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$203K - $280K *

Empower your career by leading U.S. trade and distribution strategies in oncology and rare diseases. Drive operational excellence and partner with cross-functional teams to ensure product availability...

Waltham, MARemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$220K - $248K *

Lead the charge in developing innovative financial products through our Banking as a Service platform, utilizing first principles thinking to create a user-focused experience while collaborating acros...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$200K - $245K *

Pioneer data-driven engineering for our Autonomy Data Flywheel initiative, overseeing the entire lifecycle to enhance AI-driven operations. Collaborate with cross-functional teams to achieve quality a...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$120K - $150K *

Shape the future of brand strategy by leading integrated initiatives, translating insights into actionable plans, and collaborating with cross-functional teams to deliver impactful solutions across as...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Elevate your career by leading centralized resources and programs, driving operational excellence, and fostering a quality mindset across teams. Collaborate with management to enhance patient support...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$140K - $165K *

Lead comprehensive demand generation efforts by managing campaigns, events, and HubSpot systems to enhance pipeline efficiency. Influence strategy and execution for paid media, thereby driving measura...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Partner with us to design and maintain impactful BI solutions using Power BI, Databricks, and SQL. Collaborate with cross-functional teams to deliver actionable insights and enhance data-driven decisi...

Oakville, ONRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$172K - $202K *

Lead innovative insights and strategies as a Senior Director, driving impactful research and analysis to empower clients in navigating complex market challenges and achieving their business objectives...

RemoteRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$325K - $343K *

Lead the charge in shaping the product vision and strategy for consumer panel and behavioral measurement solutions, driving growth through innovative AI-native practices and client collaboration...

United StatesRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$125K - $150K *

Champion integrated demand generation to create a predictable pipeline from key accounts. Collaborate with marketing and sales teams to architect campaigns, optimize media strategies, and measure perf...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$141K - $234K *

Lead the charge in healthcare performance improvement by overseeing project delivery, managing client relationships, and mentoring a team of Advisory consultants to ensure successful, high-quality out...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.