Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$89K - $134K *

Explore your potential as a key analytical consultant, leveraging data to optimize drug pricing and enhance pharmacy relationships while collaborating across multiple functions to drive strategic grow...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $160K *

Drive AI-native sales by building C-suite relationships and closing enterprise deals. Collaborate with account owners to identify opportunities and educate prospects on financial orchestration's value...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$327K - $408K *

Lead the charge in shaping long-term marketing strategies and partnerships, overseeing a dynamic team to drive growth and enhance market positioning through innovative co-marketing initiatives and cro...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$150K - $195K *

Join a team that's driving pricing strategy and revenue insights across the vaccine portfolio. This role involves analytical frameworks to support decision-making, evaluate pricing, and enhance market...

Durham, NCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$163K - $224K *

Join a team that's redefining People Operations by leading global service delivery, enhancing employee experiences, and driving operational excellence across Talent Acquisition and People processes fo...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by leading a technical team to enhance collaboration tools in a dynamic, cloud-based environment. Engage with federal clients, drive Agile practices, and ensure toolset efficiency...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join a team that's driving strategic growth in cybersecurity consulting. Leverage executive relationships and a diverse partner ecosystem to close complex deals and build long-term accounts, all while...

Tacoma, WARemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Analyze operational data to drive insights and enhance decision-making. Collaborate with cross-functional teams to develop reports and dashboards using SQL, Tableau, and Power BI, focusing on key perf...

Lakeland, FLRemote

6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Empower business growth by architecting financial planning and analytics as you lead the charge in building a high-performing FP&A function. Collaborate across departments to drive strategy and capita...

RemoteRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $190K *

Join a team that's redefining product management through AI innovation. Lead strategy and execution for AI agents and growth initiatives, driving customer value and engagement while building a high-pe...

San Francisco, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$128K - $160K *

Manage the integration and presentation of financial data within a leading market intelligence platform. Collaborate with cross-functional teams to enhance search and agentic capabilities, ensuring da...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$111K - $139K *

Lead the charge in defining and enhancing financial data search capabilities, collaborating with cross-functional teams to deliver actionable insights and improve user experience across the platform...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $180K *

Shape the future of revenue operations by leading cross-functional teams, optimizing processes, and driving strategic initiatives to enhance pipeline efficiency and forecasting accuracy in a dynamic e...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$134K - $230K *

Join a dynamic team as you lead the strategy and execution of innovative consumer payment solutions, driving growth and engagement through targeted rewards and offers while collaborating across multip...

Eden Prairie, MNRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$140K - $160K *

Lead quantitative research initiatives to provide data-driven insights for clients, leveraging analytics expertise and communications skills to foster strategic partnerships and influence decisions wi...

Washington, DCRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $200K *

Shape the future of internal audit by leading compliance initiatives, managing SOX and MAR activities, and enhancing internal controls across the organization. Collaborate with teams to drive risk man...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$129K - $152K *

Shape the future of customer engagement by leading our Lifecycle Marketing team, driving strategy and execution from activation to renewal, ensuring a seamless journey and maximizing customer success...

CanadaRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Business Services

$146K - $182K *

Design and deliver impactful training programs to enhance sales capabilities, ensuring alignment with corporate objectives. Collaborate with cross-functional teams to drive effective onboarding and co...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$116K - $194K *

Champion privacy innovation by enhancing digital privacy technologies and controls. Collaborate with cross-functional teams to assess risks, streamline processes, and ensure compliance, while driving...

Bloomfield, CTRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $95K *

Transform client relationships by leading strategic projects, ensuring quality and alignment across teams. Collaborate with stakeholders to drive success and meet client expectations while fostering g...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Champion growth by developing and executing innovative marketing strategies that enhance patient acquisition and practice performance across a network of orthodontic and pediatric practices...

Scottsbluff, NERemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Lead the charge in enhancing digital experiences for Military OneSource by developing accessible, user-centered web solutions. Collaborate with cross-functional teams to drive modernization initiative...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $150K *

Empower clients by analyzing media investments and delivering actionable insights. Lead a team to enhance media effectiveness, ensuring operational excellence and collaboration across disciplines to d...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$175K - $218K *

Join a team that's redefining revenue growth through innovative ML solutions. As a Lead Data Scientist, you'll drive impactful monetization strategies for millions of users, collaborating across teams...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$112K - $140K *

Unlock potential by bridging finance and IT as you optimize Oracle Fusion Cloud. Drive process improvements, manage updates, and enhance data flows while ensuring seamless operations and stakeholder e...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.