Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$350K - $400K *

Optimize enterprise sales growth by leading a high-performing team, refining strategies, and driving revenue. Collaborate across departments to enhance processes and ensure long-term success in a dyna...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Unlock potential by originating and managing commercial mortgage and equity investments across Southern California and Las Vegas. Collaborate with a dynamic team to evaluate opportunities and drive st...

Newport Beach, CARemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$170K - $195K *

Elevate revenue growth by building strong relationships with law firms and corporations. Drive new business development through consultative sales, leveraging industry insights and collaboration with...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$110K - $130K *

Empower decision-making by utilizing data-driven insights to enhance operations, supporting growth through statistical modeling and AI techniques while maintaining compliance in a complex regulatory e...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$179K - $248K *

Lead the charge in operationalizing strategy and driving cross-division initiatives. Collaborate with senior stakeholders to enhance efficiency and client satisfaction in a fast-paced corporate travel...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Drive strategic insights by analyzing cross-functional data to enhance decision-making. Collaborate with teams to build a trusted business intelligence framework, delivering actionable recommendations...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$119K - $135K *

Strategize and lead B2B programmatic operations, enhancing client relationships and campaign success. Drive best practices, optimize performance, and contribute to business growth while managing a tea...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Unlock financial insights as a key partner to leadership, driving budgeting, forecasting, and reporting processes. Collaborate with cross-functional teams to enhance decision-making and ensure financi...

Lehi, UTRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Support financial business partnering and reporting, providing insights and analysis to leadership. Collaborate with teams on budgeting, forecasting, and financial modeling to drive strategic decision...

Lehi, UTRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the charge in driving new business growth by managing a full-cycle sales process, from discovery to signature, while leveraging AI tools to enhance outreach and pipeline management...

Austin, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform healthcare research by leading strategic projects and enhancing content quality. Collaborate with cross-functional teams to optimize operations and drive innovation in AI-enabled tools, ensu...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$170K - $200K *

Join us to drive client relationships and business growth, managing complex accounts while ensuring delivery excellence. Collaborate with stakeholders to create strategic account plans and lead new bu...

United StatesRemote

6 days ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Engage with key healthcare clients to drive strategic account management, fostering relationships and delivering tailored solutions across GE HealthCare’s diverse portfolio, while leading cross-functi...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Business Services

$160K - $220K *

Unlock potential by driving new business in the Data Privacy sector, utilizing consultative sales techniques to meet client needs and exceed revenue goals while collaborating with cross-functional tea...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Accelerate progress at our retail team, driving enterprise sales through strong relationship management, complex deal negotiation, and strategic planning. Collaborate across functions to redefine cust...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$109K - $141K *

Lead customer success initiatives by partnering with top clients to enhance their operations using IoT solutions. Collaborate cross-functionally to design customized success plans and strategies that...

CanadaRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $118K *

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$265K - $424K *

Champion growth by leading a dynamic sales team, refining strategies, and driving customer acquisition in a fast-paced environment. Collaborate cross-functionally to exceed targets and foster a cultur...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Consumer Technology

$190K - $240K *

Champion the modernization of global supply chain analytics by transforming data into actionable insights, driving AI-assisted workflows, and collaborating across teams to enhance decision-making and...

San Francisco, CARemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $170K *

Join a team that's transforming data privacy strategies through innovative product launches. Drive customer adoption and revenue by building impactful marketing programs that enhance product positioni...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $200K *

Elevate your career by joining a dynamic team focused on transforming corporate learning. As a senior leader, you'll drive strategic initiatives, engage with top executives, and shape the future of wo...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$145K - $170K *

Join a team that's redefining product strategy through advanced analytics. Leverage your expertise to drive insights, enhance product performance, and collaborate with stakeholders to make impactful b...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $231K *

Lead initiatives to enhance Commercial/Medicare networks by negotiating agreements, managing provider relationships, and collaborating cross-functionally to meet strategic goals and improve healthcare...

Texas, USRemote

4 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $150K *

Lead the charge in advancing analytics and AI capabilities, designing scalable solutions that enhance Risk Consulting. Collaborate with teams to build data pipelines, develop reusable assets, and driv...

Florida, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$272K - $374K *

Drive value-based growth by building relationships with key executives in Fortune 500 accounts. Leverage expertise in Big Data, AI, and advanced analytics to exceed sales targets and expand business o...

Georgia, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.