Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$124K - $137K *

Join a team that's driving innovative media strategies for a diverse portfolio of DTC brands. Elevate client relationships and connect performance metrics to business outcomes across multiple media ch...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Build impactful product narratives and go-to-market strategies, defining categories and positioning for AI-driven video intelligence solutions in a rapidly evolving entertainment ecosystem. Shape the...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $185K *

Transform data into actionable insights by enhancing financial models, optimizing sales performance, and driving operational efficiencies. Collaborate with cross-functional teams to support strategic...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $180K *

Drive growth in the Financial Services Industry by leveraging data insights and building trusted client relationships. Collaborate with cross-functional teams to deliver tailored solutions that meet e...

Boston, MARemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by fostering client relationships and expanding service offerings, enhancing market presence in the Consumer, Retail, and Logistics domain through innovative solutions and collaborati...

United StatesRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$139K - $151K *

Lead Finance analytics engineering and automation, transforming requirements into scalable data solutions. Collaborate with cross-functional teams to enhance data usability, reliability, and decision...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$104K - $202K *

Optimize analytics workflows by enhancing SQL performance, automating processes, and improving infrastructure efficiency. Collaborate with teams to solve complex technical challenges and drive continu...

San Bruno, CARemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$104K - $202K *

Lead platform initiatives across analytics, driving user needs from definition to delivery. Collaborate with teams to enhance data workflows and ensure effective adoption of enterprise solutions, leve...

San Bruno, CARemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Shape the future of healthcare technology by leading product management efforts. Drive innovation and strategy while mentoring a team to enhance software solutions that improve patient outcomes and op...

Georgia, USRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$96K - $120K *

Empower strategic growth by leading paid search initiatives across retail media networks. Collaborate with cross-functional teams to optimize performance, deliver insights, and ensure client satisfact...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$120K - $145K *

Engage with cross-functional teams to drive AI security product marketing initiatives, focusing on buyer insights, competitive analysis, and effective sales enablement. Collaborate on launches and con...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$168K - $230K *

Lead impactful data science initiatives by measuring engagement outcomes and building customer models. Collaborate with senior data scientists to drive analytics that directly influence business succe...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$130K - $150K *

Engage with a dynamic team to shape global total rewards strategies, ensuring competitive compensation and fostering employee satisfaction across varying tiers as the company scales and evolves...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in establishing robust data governance and metadata management practices. Collaborate with stakeholders to ensure effective data ownership, lineage, and compliance, enhancing mission d...

Chicago, ILRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$102K - $141K *

Join a team that's dedicated to enhancing sales performance through strategic process development, technology alignment, and targeted training. Collaborate with cross-functional teams to drive effecti...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Transform enterprise data into valuable insights while leading AI-powered product strategies. Drive cross-functional collaboration to deliver secure, innovative, and measurable data capabilities that...

RemoteRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Drive operational excellence at a leading healthcare organization by leading funded medical accounts receivable. Build a high-performing collections team, enhance cash flow, and ensure compliance whil...

Pennsylvania, USRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$220K - $260K *

Drive credit and fraud strategy for a lending business. Lead a high-performing team, manage risk and profitability, and partner with executives and stakeholders to achieve strategic objectives and dev...

United StatesRemote

4 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$352K - $500K+*

Lead the Brand Visibility Pillar, driving revenue growth and customer engagement through innovative digital solutions. Oversee sales teams, develop strategies, and engage executives to enhance brand v...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$352K - $500K+*

Champion enterprise sales leadership by driving revenue growth, developing high-performing teams, and engaging C-suite executives. Leverage industry expertise to implement strategic initiatives and en...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Reimagine our approach to revenue operations by providing vital analytics and support for pricing strategies, proposal management, and executive decision-making. Collaborate cross-functionally to enha...

Dayton, OHRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$126K - $168K *

Lead the charge in shaping and executing product strategy for B2B learning solutions, driving innovation and market impact while collaborating with cross-functional teams to deliver high-quality produ...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Advance customer engagement in banking by executing product strategies and managing CRM solutions. Collaborate with cross-functional teams to enhance customer relationships and drive measurable value...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $106K *

Empower customer success by managing a portfolio of accounts, driving product adoption, and ensuring account health. Build trusted relationships and coordinate renewals while leveraging insights to en...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $180K *

Champion advanced analytics initiatives to drive strategic insights and enhance decision-making. Lead a high-performing team, manage cross-functional projects, and collaborate with senior leadership t...

Bentonville, ARRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.