Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
$83K - $140K *
Lead the charge in financial modeling and forecasting, driving strategic insights and collaborative planning processes across Corporate Finance & Strategy to optimize performance and align financial g...
Reposted 4 weeks ago
$120K - $145K *
Unlock potential by leading qualitative research projects, managing teams, and fostering client relationships. Drive strategic insights and innovative methodologies to enhance research quality and ens...
5 days ago
Workday AMS Leader - Senior Director
$210K - $260K *
Unlock potential by leading the strategic direction of Workday AMS, overseeing client delivery, service quality, and operational excellence while driving growth and team development across diverse sec...
2 weeks ago
$80K - $95K *
Transform insights into impactful strategies by leading market research projects, collaborating with account teams, and delivering compelling narratives that drive client decisions and foster long-ter...
6 days ago
(USA) Senior Manager, Data Analytics
$90K - $180K *
Transform data into actionable insights by leading analytics initiatives, collaborating across teams, and mentoring talent to enhance customer experiences and drive strategic business improvements in...
Yesterday
Sr Customer Experience Specialist - Finance
$102K - $154K *
Shape customer success by managing complex escalations, driving improvements, and coordinating cross-functional teams. Your leadership will enhance workflows and ensure high-quality resolutions, makin...
3 weeks ago
Analytics Manager, Marketplace
$105K - $171K *
Lead the charge in optimizing analytics strategies to drive business growth, leveraging data insights to enhance customer experiences and inform strategic initiatives across a dynamic, fast-paced envi...
1 week ago
Business Insights Analyst, Remote US
$80K - $95K *
Grow your career with a dynamic role that drives actionable insights across e-commerce and service delivery. Collaborate with stakeholders to analyze data, build impactful reports, and enhance busines...
1 week ago
$120K - $150K *
Take ownership of customer relationships, driving adoption and retention while seeking growth opportunities within a dedicated account portfolio. Collaborate with teams to ensure client success and sa...
Reposted 3 weeks ago
$160K - $200K *
Transform customer success and support by leading a dynamic team to enhance retention and expansion strategies. Collaborate with executives to build infrastructure and drive growth for 2,100+ accounts...
3 weeks ago
Director, Client Engagement (Knowledge & Legal Research Services)
$125K - $150K *
Drive your career forward by leading client engagement and market development in Knowledge & Research Services. Build relationships, shape client needs, and oversee impactful programs while collaborat...
6 days ago
$110K - $130K *
Transform analytics at the forefront of innovation by leading Power BI solutions. Collaborate with cross-functional teams to create impactful visual reporting, drive insights, and support forward-thin...
4 weeks ago
$120K - $145K *
Drive impactful change by optimizing product operations through collaborative process design, ensuring alignment and efficiency while fostering innovation and simplification across complex product tea...
Reposted 6 days ago
$115K - $130K *
Drive client growth by leveraging data-driven insights to enhance strategic relationships and deliver impactful solutions. Collaborate cross-functionally to achieve measurable outcomes and ensure clie...
1 week ago
$150K - $180K *
Partner with us to lead financial strategy and analysis, driving performance management and decision support. Collaborate with executives to translate business goals into actionable financial plans an...
5 days ago
$135K - $160K *
Join us in providing strategic financial leadership to enhance planning, forecasting, and performance management. Collaborate with executives to translate business strategies into actionable financial...
5 days ago
$122K - $177K *
Unlock potential by leading HRIS strategy and optimization, overseeing a team to enhance Workday and UKG systems. Drive transformation and collaboration across HR, Finance, and Operations for impactfu...
1 week ago
Group Product Manager - BI and Data Science - Merchandising & Store Operations
$125K - $150K *
Empower teams by leading BI and Data Science product management, driving strategy and innovation across Merchandising, Planning, Inventory, and Store Operations to enhance decision-making and operatio...
4 weeks ago
Head of Data Governance & Enterprise Context Eng
$238K - $311K *
Transform data governance by leading enterprise strategies, ensuring data quality, and driving AI readiness. Collaborate across teams to establish policies, enhance metadata platforms, and foster a cu...
2 weeks ago
$90K - $110K *
Elevate data accuracy by analyzing user queries and improving AI responses. Collaborate with Product Management, Data Science, and Engineering to ensure Prism delivers trustworthy insights, enhancing...
3 weeks ago
Senior Analyst of Transformation
$95K - $115K *
Join a team that's driving transformative change through strategic analysis and execution. This high-visibility role collaborates with leadership to ensure progress on critical initiatives and enhance...
Reposted 2 weeks ago
$195K - $230K *
Drive growth by leading go-to-market strategies for TMC partnerships, building and executing plans from the ground up. Collaborate cross-functionally to influence product development and represent the...
1 week ago
Sr. Manager, Pricing and Deal Desk
$160K - $170K *
Shape the future of pricing strategy by leading complex deal governance and analytics. Collaborate across teams to enhance deal integrity and leverage AI-driven tools for efficient pricing models, ens...
3 weeks ago
$110K - $130K *
Unlock potential by leading analytics initiatives—crafting measurement frameworks, overseeing implementation, and mentoring a junior specialist to enhance client performance through data-driven decisi...
Reposted 3 weeks ago
Salesforce Senior Business Analyst
$110K - $150K *
Empower your career by leading client engagements and analysis within our dynamic Salesforce practice. Collaborate with a supportive team to deliver innovative solutions that address current challenge...
Reposted 2 days ago
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.