Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$220K - $240K *

Transform customer operations by leading a team to enhance renewal processes, optimize workflows, and implement AI-driven solutions. Collaborate cross-functionally to build infrastructure that capture...

Tennessee, USRemote

Today

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $145K *

Unlock potential by leading strategic partnerships and driving growth initiatives. Collaborate cross-functionally to enhance business opportunities and ensure partner success through data-driven insig...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $160K *

Transform data into actionable insights as you lead analytics for customer acquisition, driving strategic decisions that enhance marketing performance across diverse channels and teams...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $220K *

Lead the charge in optimizing Salesforce usage to enhance sales and operations. Collaborate with stakeholders to drive workflow improvements, data integration, and performance metrics, ensuring maximu...

Bentonville, ARRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$175K - $200K *

Lead the charge in developing integrated media strategies and client partnerships across pharmaceutical and life sciences accounts, driving business growth and ensuring exceptional delivery and client...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Lead the charge in transforming healthcare analytics by building robust data models and dashboards. Collaborate with diverse stakeholders to deliver actionable insights, ensuring data quality and clar...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$97K - $119K *

Lead the charge in transforming research into actionable insights for clients. Manage projects, build relationships, and deliver impactful recommendations in a fast-paced client service environment fo...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Shape the future of commercial analytics by leading sales compensation strategies, forecasting, and performance insights. Drive team development and cross-functional collaboration to enhance revenue g...

Canal Winchester, OHRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $200K *

Lead the charge in optimizing top-of-funnel marketing operations, driving measurable pipeline growth through strategic planning, data governance, and team leadership. Collaborate with cross-functional...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$139K - $285K *

Drive the analytics engineering team to create AI-ready data solutions, ensuring trusted access to data across the organization. Lead strategic initiatives, build self-service capabilities, and foster...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Optimize your career by leading insights-driven strategies that shape brand decisions. Collaborate across functions to deliver actionable market research and analysis, driving impactful outcomes in a...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Drive growth and scale by leading customer engagement and solution implementation in the Banking and Financial Services sector. Identify opportunities, nurture relationships, and exceed revenue target...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$165K - $200K *

Lead the charge in driving commercial activation and revenue growth for a multi-million-dollar portfolio, leveraging strategic insights and AI to enhance client engagement and deliver measurable resul...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $100K *

Drive impactful marketing analytics by owning reporting processes and translating business questions into actionable insights. Collaborate with cross-functional teams to enhance decision-making and op...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$164K - $314K *

Transform data analytics strategies by leading cross-functional teams to enhance information governance, analytics delivery, and business insights, ensuring alignment with enterprise objectives and in...

Plano, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$173K - $262K *

Champion analytics excellence by leading a team to implement cutting-edge SAP reporting tools and solutions, driving data-driven decision-making across the organization while ensuring best practices a...

Arkansas, USRemote

Today

  •   5 - 7 years exp.  •   Energy & Utilities

$229K - $267K *

Optimize consumer acquisition strategies to drive growth and innovation across multiple channels. Lead a high-performing team, manage budgets, and define future goals while ensuring effective executio...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $140K *

Unlock potential by owning executive-level client relationships, driving integrated strategies, and leading action-oriented touchpoints that translate insights into measurable outcomes while championi...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Drive the vision for a high-impact Data Engineering Practice, leading strategy, P&L, talent, and client engagement to transform enterprise data into strategic assets and AI-ready infrastructure...

RemoteRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$211K - $272K *

Transform your career by leading enterprise applications strategy and delivery. Collaborate with cross-functional teams to enhance processes, drive AI adoption, and ensure robust application architect...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in transforming partner data operations and integrations, ensuring efficient case resolution and proactive partner enablement. Drive automation, establish standards, and foster a produ...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$160K - $185K *

Unlock your potential by leading a dynamic team to drive channel partnerships, transforming opportunities into revenue-generating relationships across diverse verticals in a fast-growing ecosystem...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$107K - $192K *

Lead the charge in transforming operational data into actionable insights that enhance sales and profits. Collaborate with cross-functional teams to drive measurable improvements and support strategic...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$149K - $224K *

Drive analytics excellence by leading a team to deliver impactful insights, enhance reporting capabilities, and support strategic decision-making across diverse business functions. Foster collaboratio...

United StatesRemote

6 days ago

  •   11 - 15 years exp.  •   Healthcare

$150K - $180K *

Empower innovation by leading the data and ML strategy, driving product outcomes through analytics and machine learning, and building a high-impact team in a growth-oriented tech environment...

Ventura, CARemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.