Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$95K - $110K *
Lead the charge in defining strategic visions and multi-service roadmaps for medium to large accounts, integrating marketing with cross-functional business strategies to drive growth and client satisf...
1 week ago
$144K - $210K *
Lead the charge in shaping brand storytelling and performance marketing across global accounts. Drive cohesive creative direction, manage multidisciplinary teams, and ensure high-quality output while...
Today
$100K - $120K *
Partner with us to drive revenue growth and strategic account management across a diverse portfolio. You'll own the full sales cycle, collaborate with cross-functional teams, and build lasting relatio...
3 weeks ago
$170K - $200K *
Empower a high-growth organization by leading operations strategy, enhancing client satisfaction, and driving efficiency through AI and automation. Collaborate with senior leadership to ensure financi...
Yesterday
$119K - $160K *
Empower brands to enhance digital experiences by leveraging Adobe Analytics and AEP. In this strategic role, you'll collaborate with clients to translate business goals into actionable insights, drivi...
2 weeks ago
Director, Retail Media - Business Operations & Self Service
$99K - $145K *
Unlock your potential by leading self-service retail media operations, driving innovative strategies, and ensuring operational excellence. Collaborate across teams to enhance campaign performance and...
3 weeks ago
$125K - $150K *
Join us to drive growth in enterprise accounts, owning the full sales cycle from prospecting to closing. Collaborate with a dynamic team to convert leads into revenue while leveraging market insights...
6 days ago
Director, Audience & Connections Strategy
$118K - $130K *
Champion cross-channel strategies by blending audience insights with connections planning. Collaborate with teams to create impactful consumer journeys and drive brand engagement through data-driven s...
3 days ago
$110K - $145K *
Lead strategic communications initiatives for purpose-driven clients, managing relationships and executing impactful campaigns. Drive policy proposals and content development while overseeing a talent...
1 week ago
Senior Director, Strategic Accounts
$140K - $190K *
Empower our sales team by driving strategic growth in key accounts. Leverage your expertise in Enterprise SaaS to navigate complex sales in the Life Sciences sector, fostering partnerships and deliver...
2 weeks ago
$157K - $207K *
Shape the future of biology by leading creative initiatives that elevate our brand. Collaborate closely with leadership to craft compelling narratives and visuals, while managing a growing team and bu...
3 weeks ago
Senior Director, Strategy & Execution
$205K - $278K *
Empower strategic growth by shaping and executing initiatives that drive corporate development. Collaborate closely with C-suite executives, influence key decisions, and lead high-priority projects to...
Reposted 1 week ago
Senior Director of Strategic Partnerships
$150K - $180K *
Advance your career by leading strategic partnerships, optimizing relationships, and driving revenue growth. Collaborate across teams to enhance product capabilities and market reach while managing a...
1 week ago
Senior Manager of Customer Success (Enterprise)
$160K - $175K *
Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...
Reposted 4 weeks ago
$130K - $160K *
Elevate customer success by managing strategic enterprise accounts, driving value realization, and leading a growing team. Foster relationships across all levels, ensuring seamless renewals and expans...
2 weeks ago
Director, Healthcare Commissioning
$165K - $195K *
Engage in technical leadership and project management for healthcare commissioning. Drive business development, mentor staff, and ensure compliance with industry standards while collaborating with div...
Reposted 2 weeks ago
Associate Director, Analytics Strategy and Transformation
$94K - $150K *
Shape the future of analytics strategy by leading client transformation initiatives, assessing digital media and data strategies, and driving actionable recommendations that enhance customer experienc...
Reposted today
Director of Customer Service Operations
$150K - $175K *
Unlock your potential as a hands-on leader in customer service operations, driving performance and quality across teams. Collaborate with cross-functional partners to enhance processes and empower you...
6 days ago
Program Manager, Strategic Customer Delivery
$108K - $156K *
Join a dynamic team as you oversee complex software deployments, ensuring governance and stakeholder engagement across multiple sites. Drive successful outcomes for strategic customers while managing...
1 week ago
Sales Director - Banking/Financial Services/Insurance
$150K - $180K *
Drive growth and scale by leading customer engagement and solution implementation in the Banking and Financial Services sector. Identify opportunities, nurture relationships, and exceed revenue target...
3 weeks ago
Director, Mid-Enterprise Sales, SoCal
$325K - $375K *
Engage your leadership skills to drive revenue growth by building and mentoring a high-performing sales team. Focus on customer acquisition and market penetration in a competitive environment, collabo...
3 weeks ago
$195K - $230K *
Drive growth by leading go-to-market strategies for TMC partnerships, building and executing plans from the ground up. Collaborate cross-functionally to influence product development and represent the...
1 week ago
Director, Talent - Talent Management
$110K - $120K *
Elevate talent management by executing core programs, enhancing employee experience, and driving performance initiatives. Lead cross-functional projects, ensuring accountability and operational contin...
1 week ago
Account Executive, e-Discovery and Legal Services
$84K *
Accelerate progress at the forefront of eDiscovery sales, driving revenue growth through lead generation, client management, and strategic networking. Join a dynamic team focused on expanding business...
3 weeks ago
Director, Executive Engagement
$182K - $215K *
Transform executive engagement by building strategic advisor relationships, designing impactful experiences, and leveraging industry insights to elevate pay governance as a strategic priority for clie...
2 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.