Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$110K - $140K *

Join a dynamic team to foster client relationships, drive strategic growth, and innovate solutions that enhance client success. Collaborate across functions to deliver impactful results and maintain i...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Media

$200K - $260K *

Lead strategic partnerships to elevate and scale multi-year AI and LLM relationships. Collaborate cross-functionally to deepen alliances, drive integration optimizations, and advance collaborative opp...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$150K - $195K *

Elevate client relationships by managing key accounts, driving satisfaction and growth. Collaborate with internal teams to deliver tailored solutions, ensuring long-term success and measurable ROI for...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$195K - $241K *

Partner with us to drive growth and adoption across a diverse product portfolio, managing strategic partnerships from design to launch. Collaborate cross-functionally to enhance relationships and ensu...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$114K - $152K *

Transform strategic direction for digital brands, leading a team to optimize programmatic campaigns and client relationships while driving innovation and operational efficiency in a dynamic environmen...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$150K - $200K *

Empower strategic growth and operations by integrating cross-functional teams, aligning priorities, and driving initiatives to enhance study delivery and operational excellence in a dynamic environmen...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$160K - $200K *

Join a team that's redefining forensics and collections globally. Lead a skilled team, enhance operational efficiency, and drive client engagement while ensuring compliance and defensibility across re...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Legal & Accounting

$141K - $177K *

Drive strategic initiatives and operational excellence by leading technology solutions, collaborating with stakeholders, and ensuring project success through effective management and innovative proble...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$136K - $160K *

Drive global procurement strategies and foster client relationships while overseeing multi-regional teams. Lead sourcing initiatives, ensure compliance, and deliver measurable value aligned with clien...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$145K - $160K *

Lead the charge in transforming member support by defining strategy, enhancing team performance, and integrating AI solutions. Drive operational excellence while fostering a culture of empathy and acc...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Build and lead a scalable U.S. service organization for battery energy storage systems, ensuring customer satisfaction and operational excellence throughout the post-sale lifecycle, from commissioning...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Innovate digital experiences by leading project execution across technology portfolios. Collaborate with business and tech leaders to drive priorities, enhance capabilities, and deliver exceptional me...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Champion growth by developing and executing innovative marketing strategies that enhance patient acquisition and practice performance across a network of orthodontic and pediatric practices...

Scottsbluff, NERemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $129K *

Lead the charge in shaping effective internal communications strategies that align with company goals. You'll engage and inform teams during periods of change while fostering a culture of transparency...

RemoteRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's redefining strategic planning in healthcare. Collaborate with experts to develop innovative, multichannel strategies, driving insights and brand growth while leading diverse project...

Chicago, ILRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$135K - $160K *

Join a team that's redefining People Operations by leading strategic initiatives in benefits, payroll, and automation. Drive impactful change while managing a high-performing team and collaborating ac...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Partner with us to drive strategic healthcare marketing initiatives. Lead client relationships, oversee peer-to-peer programs, and mentor team members to ensure compliance and achieve results while fo...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $175K *

Join a team that's driving transformation in insurance technology by leading complex SaaS programs. You'll ensure delivery excellence, manage risks, and enhance client confidence while shaping the fut...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$81K - $138K *

Drive the vision and strategy for Pharmacy Benefits Management, overseeing client services and ensuring satisfaction, performance, and profitability while leading a team to achieve business objectives...

San Diego, CARemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Shape the future of financial services by driving sales growth, building relationships, and expanding market share. Collaborate with partners and clients to identify opportunities and close complex de...

Connecticut, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $190K *

Champion innovative technical solutions as you lead the architecture and implementation on cutting-edge projects. Collaborate with clients and cross-functional teams to ensure successful delivery and...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$190K - $220K *

Lead the charge in shaping the go-to-market strategy for innovative data security services, driving customer adoption and engagement through compelling narratives and strategic partnerships across tea...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K *

Oversee a dynamic team to execute media strategies, optimize campaigns, and ensure resource alignment with business goals, driving performance and compliance across various advertising channels...

New York, NYRemote

5 days ago

  •   Less than 5 years exp.  •   Media

$150K - $180K *

Lead the charge in expanding staffing solutions across government sectors. Drive business development, operational excellence, and consultant delivery while ensuring scalable growth and profitability...

Indianapolis, INRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $135K *

Champion revenue growth by building strategic customer relationships, driving sales through prospecting, expert consultations, and tailored proposals. Collaborate effectively to meet client needs and...

Atlanta, GARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.