Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$150K - $180K *
Accelerate brand transformation by leading a dedicated creative team, ensuring high-quality visual and verbal expression across global campaigns and touchpoints to create memorable customer experience...
1 month ago
Account Executive Retail - Northeast
$100K - $120K *
Join a team that's driving success in the retail sector by leveraging deep industry knowledge and consultative selling skills to foster strong customer relationships, achieve sales targets, and enhanc...
Reposted 2 weeks ago
Supervisor, Commerce Strategy & Client Partnerships
$102K - $122K *
Join a team that crafts innovative commerce and digital strategies for premium clients across various major retail platforms, enhancing their market performance and driving impactful results through c...
Reposted 3 weeks ago
Regional Vice President, New Client Development
$225K - $250K *
Unlock new client potential by leading financial advisory teams to acquire high-net-worth clients. Drive business growth through strategic marketing and relationship building, ensuring exceptional ser...
2 weeks ago
$76K - $93K *
Accelerate progress at customer success by building strong relationships, driving product adoption, and ensuring customer satisfaction. Collaborate cross-functionally to resolve issues and enhance cus...
Today
Director, Marketing Strategy and Operations
$172K - $290K *
Transform the marketing landscape by owning critical cross-functional projects. Drive initiatives from conception through execution, aligning teams around strategic goals while adapting to evolving bu...
Reposted 4 weeks ago
Associate Director, Client Engagement
$100K - $120K *
Manage a team of engagement managers to enhance operational effectiveness, drive project execution, and implement innovative solutions. Oversee financial performance and resource allocation while fost...
1 week ago
$83K - $151K *
Drive operational excellence by managing daily business functions, enhancing efficiency, and leading cross-functional projects. Collaborate with stakeholders to identify improvement opportunities and...
Today
$120K - $135K *
Lead the charge in full-funnel paid social strategy, execution, and optimization for high-growth clients. Collaborate with teams to deliver integrated marketing solutions and drive measurable business...
Reposted 1 week ago
$110K - $130K *
Join a team that's driving complex real estate transactions, managing high-profile portfolios, and collaborating with stakeholders to deliver strategic solutions for corporate clients...
2 weeks ago
Director, User Experience Design
$148K - $245K *
Transform user experience across global retail and e-commerce platforms by leading a multidisciplinary team, driving design excellence, and integrating AI into innovative solutions that enhance custom...
Today
$135K - $160K *
Elevate your career by leading the strategy and execution of analytics products that drive measurable value in healthcare. Collaborate across teams to transform complex data into actionable insights t...
1 week ago
Senior Manager, Solutions Consulting
$230K - $280K *
Lead a high-performing team to enhance Solutions Consulting, drive cross-functional collaboration and ensure the success of strategic accounts through innovative, accountable deal execution and contin...
Reposted 2 weeks ago
Director, Mid-Market Sales - Canada
$341K - $409K *
Unlock the potential of physical operations by leading a high-performing sales team. Drive strategic initiatives, coach managers, and foster a culture of growth and collaboration while delivering impa...
Reposted today
Sr. Manager, Creative Strategy, Hims
$110K - $130K *
Pioneer innovative creative strategies while harnessing data-driven insights. Lead a dedicated team to enhance brand performance across multiple channels, shaping impactful health narratives that reso...
Reposted 4 weeks ago
Associate Director, Omnichannel & Media Strategy
$90K - $115K *
Explore a strategic leadership role focused on developing omnichannel engagement strategies that connect media, analytics, and customer experiences, driving measurable outcomes for healthcare brands a...
1 week ago
$125K - $169K *
Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...
Reposted 4 weeks ago
AVP/VP, Client Services (RadScience)
$175K - $205K *
Transform client relationships and drive growth by leading strategic initiatives in scientific visualization, medical education, and digital engagement. Manage multidisciplinary teams and oversee acco...
Reposted 1 week ago
Associate Director, Planning & Scheduling
$168K - $200K *
Champion client relationships and lead diverse teams in life sciences, driving project success through strategic planning and scheduling expertise. Empower your career with mentorship and a focus on q...
4 weeks ago
$190K - $230K *
Lead and enhance brand storytelling across campaigns. Collaborate with teams to ensure cohesive brand presence, drive creative direction, and develop a high-performing creative team to elevate brand i...
Reposted 3 weeks ago
$143K - $208K *
Join a dynamic team as you lead enterprise-wide manufacturing strategy, ensuring performance and scalability across multiple facilities while driving cross-functional collaboration and continuous impr...
3 days ago
$110K - $130K *
Champion the execution of innovative experiential marketing campaigns, overseeing event planning, client relationships, and team leadership to drive growth and deliver exceptional brand experiences ac...
2 weeks ago
$120K - $150K *
Innovate the growth marketing strategy by building and scaling demand generation, enhancing customer acquisition, and improving LTV through targeted programs in a high-volume SMB environment. Drive fu...
1 month ago
Director - Population Health & Well Being
$150K - $160K *
Lead the charge in executing population health strategies, ensuring high-quality consulting delivery and team performance across regions. Collaborate with leadership to drive impactful solutions and f...
Yesterday
Director, Enterprise Portfolio Management
$150K - $195K *
Drive change management initiatives that enhance employee engagement and operational efficiency. Collaborate across teams to ensure successful adoption of technology and policy changes, while providin...
3 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.