Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$150K - $180K *
Drive revenue growth by leading a high-performing enterprise sales team, executing strategic sales plans, and building relationships with key decision-makers in the cybersecurity sector. Collaborate c...
3 weeks ago
Key Account Director, Majors East
$144K - $200K *
Accelerate public safety initiatives by leading a regional sales team, enhancing team performance, and driving strategic growth in drone technology for emergency response agencies across the U.S...
1 week ago
$113K - $188K *
Empower healthcare systems by leading advisory projects, managing teams, and delivering data-driven solutions. Collaborate with clients to enhance performance and build strong relationships while ensu...
Yesterday
$64K - $120K *
Engage with clients to understand their business needs and risk management strategies. Drive revenue growth by coordinating coverage, servicing accounts, and ensuring high-quality client interactions...
1 week ago
$120K - $145K *
Unlock potential by leading qualitative research projects, managing teams, and fostering client relationships. Drive strategic insights and innovative methodologies to enhance research quality and ens...
6 days ago
Product Manager - CRM & Customer Engagement Solutions
$110K - $130K *
Advance customer engagement in banking by executing product strategies and managing CRM solutions. Collaborate with cross-functional teams to enhance customer relationships and drive measurable value...
1 week ago
$130K - $150K *
Join a team that's shaping high-impact strategies and narratives for enterprise growth. Collaborate with senior leaders to craft compelling pitches and support organic initiatives, driving success acr...
Reposted 1 week ago
Director, Software Engineering
$150K - $180K *
Lead and inspire a blended team of developers to enhance AI-driven legal automation platforms, ensuring technical excellence, delivery, and collaboration across functions while managing architecture...
3 weeks ago
$146K - $189K *
Partner with us to enhance our community health provider network. Leverage your expertise in provider relations and network management to drive growth, improve access to care, and support our mission...
3 weeks ago
Sr. Director, Media Commerce Sales & Growth | US: Remote
$200K - $250K *
Advance your career by driving revenue growth and strategic client relationships in a consultative sales role. Leverage your expertise to connect client needs with innovative solutions, ensuring a coo...
3 weeks ago
Associate Creative Director, Design
$160K - $200K *
Empower creative excellence by leading diverse teams to craft innovative designs across digital and immersive platforms. Drive impactful storytelling and mentor talent while balancing hands-on design...
5 days ago
Vice President Management Services
$205K - $380K *
Drive transformative supply chain initiatives, providing strategic leadership and operational oversight to enhance efficiency and best practices across client hospitals. Collaborate with C-suite execu...
Yesterday
Director of Business Development
$139K - $185K *
Champion strategic growth initiatives that enhance market opportunities, strengthen partnerships, and drive revenue. Collaborate across functions to identify and implement business development strateg...
Today
$110K - $130K *
Unlock potential by managing strategic partnerships with executive clients, driving retention and revenue growth through consultative account management and business development in the digital banking...
1 week ago
Sr Director, Executive Hospitality & Client Experience
$175K - $185K *
Elevate executive and client experiences by designing luxury hospitality programs across a national portfolio, ensuring exceptional service standards and memorable interactions in corporate environmen...
Reposted 6 days ago
$150K - $180K *
Join a team that's shaping global regulatory strategy for rare disease therapies. In this pivotal role, you'll lead submissions and agency interactions across the US, EU, UK, and Japan, driving execut...
4 weeks ago
$127K - $216K *
Champion risk adjustment initiatives by leading enterprise-wide programs, ensuring compliance and accuracy in data reporting. Collaborate with cross-functional teams to optimize processes and enhance...
1 week ago
Director, Growth & Retention - Shopper
$225K - $275K *
Lead the charge in driving shopper growth, transforming casual users into engaged buyers through innovative acquisition and retention strategies while overseeing a dedicated team from day one...
1 month ago
$125K - $165K *
Join us to enhance client success through strategic vision and relationship management. Drive value realization for Enterprise and Mid-Market clients while collaborating across teams to ensure optimal...
4 days ago
Director, Funded Billing & Collections
$110K - $130K *
Drive operational excellence at a leading healthcare organization by leading funded medical accounts receivable. Build a high-performing collections team, enhance cash flow, and ensure compliance whil...
1 week ago
$110K - $130K *
Lead strategic partnerships by managing EHR relationships, driving pipeline growth, and enhancing co-sell motions. Collaborate with sales and marketing to optimize partner engagement and ensure measur...
2 weeks ago
$120K - $150K *
Champion social strategy and community engagement, driving impactful growth across multiple channels. Lead a dynamic team to create culturally relevant content, leveraging AI for efficiency and innova...
2 weeks ago
Director, Mid-Enterprise Sales, Ohio Valley
$325K - $375K *
Lead the charge in driving revenue growth by building and mentoring a high-performing sales team in the Mid-Enterprise segment, focusing on customer acquisition and market penetration in a competitive...
3 weeks ago
Sr. Director, Product Management, Consumer
$211K - $373K *
Innovate the consumer experience by leading product strategy and execution. Drive a high-performing team to enhance onboarding and insurance purchasing while aligning with cross-functional partners to...
4 weeks ago
Global Client Account Director, Data Centers - Remote (U.S.)
$150K - $180K *
Accelerate progress at a global scale by driving growth and strategic direction for major technology clients. Lead multi-disciplinary teams, enhance client relationships, and deliver innovative soluti...
Yesterday
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.