Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$168K - $227K *

Champion innovation in AI-driven content creation, developing robust software solutions that enhance animation and VFX workflows. Collaborate with creative professionals to transform cinematic storyte...

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Innovate within a high-stakes environment by overseeing complex electrical and HVAC systems. Ensure reliability and sustainability in mission-critical data center operations while leading projects and...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$102K - $189K *

Champion the development of AI-driven backend systems, transforming innovative concepts into scalable solutions for legal professionals. Collaborate cross-functionally to enhance product capabilities...

1 week ago

  •   Less than 5 years exp.  •   Media

$102K - $189K *

Elevate your career by driving innovative front-end solutions for AI-powered legal products. Collaborate with cross-functional teams to create scalable, user-friendly interfaces while mentoring fellow...

1 week ago

  •   Less than 5 years exp.  •   Media

$102K - $189K *

Shape the future of AI in legal tech by building scalable backend systems. Collaborate with cross-functional teams to deliver innovative solutions and mentor fellow engineers in a dynamic, fast-paced...

1 week ago

  •   Less than 5 years exp.  •   Media

$130K - $155K *

Join a team that's pioneering AI solutions for GTM teams, enhancing productivity and customer engagement through innovative agent deployment and process re-engineering across multiple platforms...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Optimize the performance and reliability of a global Edge compute fleet, collaborating with cross-functional teams to qualify new hardware, enhance failure detection, and ensure seamless operations ac...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$139K - $163K *

Join our dynamic Customer Success Engineering team to lead high-impact engagements with enterprise clients. Drive strategic projects, manage key stakeholder relationships, and ensure successful delive...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $130K *

Drive the design and implementation of complex software solutions, providing technical leadership and mentorship. Collaborate with cross-functional teams to enhance system architecture and ensure high...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $130K *

Elevate your career by leading the design and implementation of complex software solutions. Collaborate with cross-functional teams to drive technical decisions and mentor engineers, ensuring scalable...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $200K *

Champion the evolution of DevOps practices by providing technical leadership and architectural direction across agile teams, enhancing software delivery speed and reliability while fostering a culture...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $200K *

Champion innovation in DevOps as you lead architectural direction and enhance CI/CD practices across agile teams, driving efficiency and reliability in software delivery while fostering a culture of c...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $200K *

Champion DevOps excellence by leading architectural direction and CI/CD practices across agile teams. Collaborate with cross-functional teams to enhance software delivery, ensuring scalability, securi...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Champion enterprise support excellence by architecting a new function, diagnosing complex issues across security identity stacks, automating workflows, and driving customer success in a high-impact, c...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Deliver innovative solutions by designing and implementing advanced LAN/WAN, server, and cloud technologies. Collaborate with teams to meet client needs while providing tier 3 support and ensuring sea...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$190K - $211K *

Lead the charge in architecting innovative solutions that bridge digital and physical realms, driving impactful product strategies and navigating complex multi-team dynamics to fuel global growth and...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$190K - $211K *

Unlock potential by leading complex product initiatives that bridge digital and physical worlds. As a Senior Product Manager, you'll drive high-impact solutions, navigate multi-functional teams, and s...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$192K - $278K *

Join a team that's shaping the future of network technologies by leading complex, cross-functional projects. Utilize your expertise to drive New Product Introductions and enhance network infrastructur...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$82K - $152K *

Engage in building innovative AI-driven solutions for legal professionals. Take ownership of backend development, leveraging Python and cloud technologies to create scalable features. Collaborate in a...

1 week ago

  •   Less than 5 years exp.  •   Media

$82K - $152K *

Join a team that's redefining legal tech by developing AI-driven solutions for legal professionals. You'll take ownership of projects, leveraging cutting-edge tools to create scalable features that en...

1 week ago

  •   Less than 5 years exp.  •   Media

$143K - $194K *

Join us to design and scale high-performance distributed systems, tackling complex challenges in CloudWatch Logs. Collaborate with cross-functional teams to enhance operational excellence and deliver...

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$140K - $160K *

Join a team that's shaping the future of AI by designing and implementing robust workflows. Collaborate with senior engineers to build production-grade systems that enhance internal communications and...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Lead the charge in enhancing developer experience by optimizing CI/CD pipelines, integrating AI tools, and empowering engineering teams to deliver high-quality software rapidly while ensuring security...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$175K - $285K *

Unlock your potential by building scalable, automated solutions that enhance user experience and streamline operations. Collaborate with cross-functional teams to enforce compliance and optimize devic...

1 month ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$140K - $190K *

Architect and drive the development of a cloud-native data enrichment service, ensuring performance and scalability. Collaborate with cross-functional teams to implement best practices while mentoring...

CanadaRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.