Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$135K - $160K *

Lead the charge in building AI agent discovery across cloud platforms and endpoints. Develop security assessments for AI agents that enhance the overall governance within our AI security framework, re...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Join a team that's transforming healthcare by connecting groundbreaking products with clients. You'll lead onboarding, design impactful use cases, and advocate for customer success, ensuring seamless...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $225K *

Drive the development of automated data systems, enhancing data quality and engineering workflows. Collaborate with teams to optimize data storage and performance, ensuring compliance and operational...

Columbus, GARemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$147K - $221K *

Lead the charge in developing and executing go-to-market strategies for innovative products, driving full-funnel demand generation and inbound pipeline growth through cross-functional collaboration an...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Champion security excellence by designing and implementing robust security controls across hybrid environments, collaborating with cross-functional teams to enhance overall protection and response cap...

CanadaRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Empower clinical trial design by architecting robust data infrastructures that streamline insights extraction from diverse clinical documents, enhancing decision-making through advanced data pipelines...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$150K - $200K *

Lead the charge in driving technical execution and operational excellence by managing a high-performing team of Sales Engineers, collaborating with senior leadership, and shaping regional strategy to...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$132K - $170K *

Transform client relationships and drive growth by consulting with C-level executives to implement strategic solutions that enhance value and satisfaction across major accounts, ensuring retention and...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$135K - $160K *

Champion innovative solutions as a Staff Software Engineer, driving impactful software development to enhance provider experiences and streamline care delivery. Collaborate across teams to shape techn...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$152K - $179K *

Join a team that's building innovative backend services for stablecoin issuance and operations. Collaborate with cross-functional teams to enhance adoption and drive growth through reliable, well-test...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$77K - $111K *

Lead the charge in designing and maintaining critical power systems, ensuring operational integrity and efficiency across telecommunications infrastructure while managing vendor relationships and comp...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$175K - $222K *

Engage in architecting high-volume autonomous agent pipelines, ensuring safety, performance, and compliance. Own the generator-verifier architecture and CI/CD processes while setting engineering stand...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$132K - $165K *

Drive the development and enhancement of innovative products and platforms, leading a dynamic engineering team to deliver secure, scalable solutions while fostering collaboration and technical excelle...

Staples, MNRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Optimize your recruiting expertise to attract top technical talent. Collaborate with engineering leaders to enhance hiring strategies and deliver an exceptional candidate experience while championing...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $145K *

Shape complex, cross-functional programs that drive enterprise transformation, focusing on Customer Data Platform implementation and AI initiatives. Collaborate with diverse teams to ensure strategic...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $145K *

Join a team that's pioneering the deployment of scalable AI systems, focusing on building robust APIs, optimizing infrastructure, and ensuring reliable operations in a dynamic environment. Drive innov...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$165K - $220K *

Champion innovative browser technologies by designing experiments, investigating performance, and implementing engine-level changes. Collaborate closely with a small team to enhance browser behavior a...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$195K - $260K *

Lead the charge in browser engine innovation by designing experiments, implementing changes, and collaborating across disciplines to enhance performance and correctness in web technologies...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$163K - $226K *

Lead the AI enablement initiative, crafting tools and workflows to empower engineers across the organization, enhancing productivity and safety through innovative AI technologies and practices...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $90K *

Collaborate with cross-functional teams to drive integrated AV system projects, ensuring effective communication and support between business units and development teams while managing on-site testing...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$94K - $266K *

Lead the charge in transforming customer engagements by managing AWS solutions delivery, ensuring client satisfaction, and driving strategic growth through strong relationships and innovative practice...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Lead customer relationships and delivery for AWS engagements, ensuring satisfaction and quality. Collaborate with sales for account growth, guide project teams, and drive AI-enabled solutions while ma...

CanadaRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$200K - $335K *

Drive strategy and execution for Ads Delivery & Optimization, enhancing advertiser outcomes through advanced bidding, ranking, and measurement systems. Collaborate with cross-functional teams to innov...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $145K *

Pioneer the Resident Onboarding Lift product, driving strategy and execution in partnership with AppFolio. Own the roadmap, influence product outcomes, and enhance customer experiences while collabora...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Design and develop high-performing, accessible user interfaces using modern JavaScript frameworks. Collaborate with teams to ensure compliance with accessibility standards while mentoring junior devel...

Tennessee, USRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.