Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Staff Software Engineer - AI Discovery & Posture
$135K - $160K *
Lead the charge in building AI agent discovery across cloud platforms and endpoints. Develop security assessments for AI agents that enhance the overall governance within our AI security framework, re...
Reposted 2 weeks ago
Forward Deployed Engineer - FDE - Healthcare
$110K - $130K *
Join a team that's transforming healthcare by connecting groundbreaking products with clients. You'll lead onboarding, design impactful use cases, and advocate for customer success, ensuring seamless...
Reposted 2 days ago
$150K - $225K *
Drive the development of automated data systems, enhancing data quality and engineering workflows. Collaborate with teams to optimize data storage and performance, ensuring compliance and operational...
1 month ago
$147K - $221K *
Lead the charge in developing and executing go-to-market strategies for innovative products, driving full-funnel demand generation and inbound pipeline growth through cross-functional collaboration an...
2 weeks ago
$110K - $130K *
Champion security excellence by designing and implementing robust security controls across hybrid environments, collaborating with cross-functional teams to enhance overall protection and response cap...
Reposted 1 week ago
$120K - $145K *
Empower clinical trial design by architecting robust data infrastructures that streamline insights extraction from diverse clinical documents, enhancing decision-making through advanced data pipelines...
1 week ago
Regional Manager, Sales Engineering - AI Accounts
$150K - $200K *
Lead the charge in driving technical execution and operational excellence by managing a high-performing team of Sales Engineers, collaborating with senior leadership, and shaping regional strategy to...
1 week ago
Senior Account Executive, High Tech End User
$132K - $170K *
Transform client relationships and drive growth by consulting with C-level executives to implement strategic solutions that enhance value and satisfaction across major accounts, ensuring retention and...
2 days ago
Staff Software Engineer - Provider Growth & Activation (Remote)
$135K - $160K *
Champion innovative solutions as a Staff Software Engineer, driving impactful software development to enhance provider experiences and streamline care delivery. Collaborate across teams to shape techn...
4 weeks ago
Software Engineer, CDP - Stablecoin
$152K - $179K *
Join a team that's building innovative backend services for stablecoin issuance and operations. Collaborate with cross-functional teams to enhance adoption and drive growth through reliable, well-test...
1 month ago
Critical Infrastructure Engineer I - Delivery - OH or PA
$77K - $111K *
Lead the charge in designing and maintaining critical power systems, ensuring operational integrity and efficiency across telecommunications infrastructure while managing vendor relationships and comp...
Reposted yesterday
Principal Software Architect - Emerging Technologies
$175K - $222K *
Engage in architecting high-volume autonomous agent pipelines, ensuring safety, performance, and compliance. Own the generator-verifier architecture and CI/CD processes while setting engineering stand...
2 days ago
Manager of Product Engineering
$132K - $165K *
Drive the development and enhancement of innovative products and platforms, leading a dynamic engineering team to deliver secure, scalable solutions while fostering collaboration and technical excelle...
2 days ago
Senior Technical Recruiter (Remote)
$100K - $120K *
Optimize your recruiting expertise to attract top technical talent. Collaborate with engineering leaders to enhance hiring strategies and deliver an exceptional candidate experience while championing...
5 days ago
Staff Technical Program Manager, Enterprise Transformation
$120K - $145K *
Shape complex, cross-functional programs that drive enterprise transformation, focusing on Customer Data Platform implementation and AI initiatives. Collaborate with diverse teams to ensure strategic...
1 week ago
$120K - $145K *
Join a team that's pioneering the deployment of scalable AI systems, focusing on building robust APIs, optimizing infrastructure, and ensuring reliable operations in a dynamic environment. Drive innov...
1 week ago
Sr. Staff Software Engineer, Browser (New Products)
$165K - $220K *
Champion innovative browser technologies by designing experiments, investigating performance, and implementing engine-level changes. Collaborate closely with a small team to enhance browser behavior a...
3 weeks ago
Sr. Staff Software Engineer, Browser (New Products)
$195K - $260K *
Lead the charge in browser engine innovation by designing experiments, implementing changes, and collaborating across disciplines to enhance performance and correctness in web technologies...
3 weeks ago
Software Engineer, AI Enablement
$163K - $226K *
Lead the AI enablement initiative, crafting tools and workflows to empower engineers across the organization, enhancing productivity and safety through innovative AI technologies and practices...
Reposted 1 week ago
$75K - $90K *
Collaborate with cross-functional teams to drive integrated AV system projects, ensuring effective communication and support between business units and development teams while managing on-site testing...
3 weeks ago
$94K - $266K *
Lead the charge in transforming customer engagements by managing AWS solutions delivery, ensuring client satisfaction, and driving strategic growth through strong relationships and innovative practice...
3 weeks ago
$125K - $150K *
Lead customer relationships and delivery for AWS engagements, ensuring satisfaction and quality. Collaborate with sales for account growth, guide project teams, and drive AI-enabled solutions while ma...
3 weeks ago
Principal Product Manager, Ads Delivery & Optimization
$200K - $335K *
Drive strategy and execution for Ads Delivery & Optimization, enhancing advertiser outcomes through advanced bidding, ranking, and measurement systems. Collaborate with cross-functional teams to innov...
3 weeks ago
Senior Product Manager, Resident Onboarding
$120K - $145K *
Pioneer the Resident Onboarding Lift product, driving strategy and execution in partnership with AppFolio. Own the roadmap, influence product outcomes, and enhance customer experiences while collabora...
Yesterday
$110K - $130K *
Design and develop high-performing, accessible user interfaces using modern JavaScript frameworks. Collaborate with teams to ensure compliance with accessibility standards while mentoring junior devel...
1 week ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.