Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$163K - $245K *

Support the sales team by providing technical expertise and solutions for F5 products. Engage with customers to understand their needs, drive sales processes, and deliver world-class service while ach...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$133K - $200K *

Inspire technical excellence by supporting sales teams with F5 solutions, driving customer engagement, and delivering tailored presentations. Collaborate with internal resources to achieve sales targe...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Engineer innovative solutions by developing and deploying secure Data Access Mechanisms and Business Intelligence dashboards using Microsoft PowerApps. Collaborate with teams to streamline processes a...

Washington, DCRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead cross-functional project execution in Medication Contracting, translating strategic priorities into actionable plans. Drive improvements, manage risks, and enhance collaboration across teams to e...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$163K - $297K *

Champion the development and execution of innovative digital product strategies across EMEA, enhancing consumer experiences and driving key performance indicators in a high-growth e-commerce environme...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $135K *

Drive exceptional service delivery by managing a global IT support team, ensuring high-quality technical guidance and client satisfaction while fostering a culture of excellence and continuous improve...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$186K - $218K *

Innovate with a collaborative team as you build scalable blockchain infrastructure, design APIs, and streamline complex data processes. Your contributions will enhance system reliability and performan...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $170K *

Optimize customer onboarding and system integrations as a ServiceNow Technical Consultant. Drive end-to-end implementations, ensuring smooth configurations, effective UAT, and high-quality service del...

Austin, TXRemote

1 month ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $165K *

Join a dynamic team as you lead the design and development of complex software systems. Drive technical direction, mentor peers, and ensure high-quality, scalable solutions that align with business go...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Drive impactful initiatives by leading complex workstreams that enhance performance, reduce costs, and mitigate risks. Collaborate across teams to influence outcomes and implement strategic improvemen...

Denver, CORemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Drive the web strategy and optimization for multiple domains, enhancing user engagement and conversion rates. Lead a dynamic team to implement data-driven improvements and ensure a cohesive online pre...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Transform our web presence by owning strategy and optimization across multiple domains, enhancing user engagement, driving conversions, and managing a high-performing team to create a seamless and eff...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Staffing

$207K - $218K *

Join a team that's shaping the future of financial systems by owning backend services for secure fund movement across fiat and crypto. Drive technical direction, mentor engineers, and enhance system r...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Elevate integrations by leading the product roadmap, focusing on API-first solutions and enhancing developer experience to drive scalability and monetization across the platform...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Technical Services

$125K - $145K *

Drive product strategy and modernization for merchant onboarding solutions, collaborating with cross-functional teams to enhance risk management capabilities and ensure market-leading standards in a d...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$123K - $186K *

Transform the way ISV partners innovate by crafting compelling demos and strategic narratives that leverage our platform. Drive adoption and growth through technical expertise and problem-solving apti...

San Francisco, CARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of operational excellence by leading engineering initiatives, driving program execution, and fostering cross-functional collaboration to enhance performance and deliver key operationa...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$150K - $180K *

Join a team that's at the forefront of machine learning and search innovation. Collaborate with cross-functional teams to develop scalable ML systems that enhance user experiences and drive impactful...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Take ownership of a $6M+ enterprise portfolio, driving renewals and expansions while building strategic relationships with key stakeholders. Collaborate cross-functionally to ensure account health and...

New York, NYRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Pioneer global payroll operations, ensuring compliance and accuracy across multiple regions. Lead payroll processes and provide exceptional support as you contribute to the team’s expansion and effici...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$198K - $292K *

Help us shape the future of autonomous systems by designing and deploying advanced motion planning algorithms for dynamic environments, ensuring safe and efficient navigation in real-time scenarios wh...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Lead the charge in leveraging web analytics to drive insightful data solutions, establishing KPIs, implementing tracking strategies, and delivering actionable recommendations for optimizing client onl...

RemoteRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $159K *

Optimize client partnerships by driving strategic outreach and proposals. Leverage AI tools to enhance sales cycles, mentor peers, and contribute to revenue growth through long-term relationships and...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$95K - $115K *

Empower your career by bridging sales and engineering as a key technical resource. You'll scope, quote, and support customer needs for low and medium-voltage switchgear solutions, ensuring alignment w...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $93K *

Collaborate with a dynamic team to deliver exceptional on-site technical support, leveraging your expertise to diagnose and resolve customer issues while enhancing their experience with our services...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.