Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$180K - $240K *

Champion innovation by building and operating secure infrastructures for federal and partner environments, ensuring seamless deployments and reliable operations across diverse cloud and on-premises pl...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$225K - $281K *

Shape the future of application security by leading strategy and initiatives across teams. Drive secure design and standards, mentor engineers, and tackle complex security challenges in a collaborativ...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$70K - $103K *

Engage with customers to optimize chemical performance through routine testing, troubleshooting, and equipment management. Collaborate with site teams to ensure effective solutions and maintain strong...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$128K - $170K *

Advance your career by designing and delivering scalable software solutions. Collaborate with teams to address challenges while enhancing product quality and performance in the healthcare supply chain...

United StatesRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Healthcare

$70K - $103K *

Unlock potential by providing expert support in chemical management and equipment troubleshooting, ensuring optimal performance at customer sites while fostering strong relationships and driving resul...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Partner with us to drive digital product delivery, managing cross-team dependencies and stakeholder alignment. Leverage your technical expertise to ensure successful execution of complex initiatives a...

CanadaRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's dedicated to enhancing clinician engagement and development. This role focuses on onboarding, professional growth, and retention strategies for surgical teams, ensuring a high-quali...

Addison, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$198K - $233K *

Shape AI product strategy by synthesizing trends, customer needs, and tech capabilities. Collaborate with engineering and design to drive innovation, enabling AI solutions that deliver genuine custome...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $190K *

Innovate scalable, cloud-native APIs with .NET and Java/Kotlin. Lead architecture discussions, enhance core offerings, and collaborate across teams to deliver high-value system components in a dynamic...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Lead the charge in developing seamless integration solutions using Boomi and Intapp. Collaborate with project teams to design, optimize, and deliver effective results, while ensuring data security and...

Charlotte, NCRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Transform client businesses by leading AI strategy and implementation. Drive impactful consulting engagements, build trusted relationships, and leverage emerging technologies to deliver measurable out...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Lead transformative AI consulting engagements, driving business value through innovative strategies and solutions. Collaborate with clients to assess processes, develop roadmaps, and implement AI tech...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $105K *

Optimize healthcare support by serving as the primary contact for clinical application issues. Collaborate with clinicians and IT teams to troubleshoot, educate, and resolve technical challenges, ensu...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Staffing

$120K - $140K *

Innovate cloud solutions by designing and automating infrastructure in Cloud.gov and Azure. Collaborate with teams to enhance performance and security, driving impactful results for clients while shap...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $110K *

Lead the charge in shaping product marketing strategies for two dynamic markets. Collaborate with cross-functional teams to drive customer adoption, competitive positioning, and revenue growth while e...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$121K - $191K *

Join the team to design and develop scalable software solutions for healthcare supply chain transactions. Collaborate with cross-functional partners to enhance the rules engine and deliver high-qualit...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Transform security engineering practices by building resilient systems that enhance and automate security workflows, ensuring smooth operation across multiple environments while integrating AI-assiste...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $155K *

Oversee complex project delivery, ensuring alignment with client goals and financial control. Lead cross-functional teams, manage risks, and drive proactive actions for successful outcomes using estab...

Toronto, ONRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $160K *

Drive the development of autonomous AI systems that enhance decision-making across platforms. Shape AI architecture, integrate tools, and lead the creation of impactful AI solutions from concept to pr...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$176K - $243K *

Empower innovation by leading the design and delivery of AI/ML systems. Drive architectural decisions, optimize model development, and enhance system reliability while collaborating with cross-functio...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Build innovative AI solutions by collaborating with clients to tackle complex challenges. Design and deploy production-quality software while ensuring reliability and usability in real-world environme...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $162K *

Champion customer success by collaborating with sales teams to deliver impactful solutions. Leverage technical expertise and business acumen to drive engagement and influence decisions, ensuring align...

CanadaRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Transform your career by joining a dynamic team to design and develop innovative AI-driven solutions for the travel industry, enhancing user experiences and optimizing backend systems in a collaborati...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$82K - $100K *

Drive customer success by managing a portfolio of self-serve clients, ensuring effective onboarding, retention, and growth through strategic guidance and product expertise to achieve optimal business...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Empower a high-performing technical support team by executing strategic communication plans, mentoring talent, and enhancing service delivery for payroll tax platforms, ensuring quality and customer s...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.