Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Software Development Engineer, Distributed NoSQL Database Systems
$162K - $387K *
Elevate your career by designing and developing advanced NoSQL databases. Join our dynamic team to enhance global infrastructure through cloud-native solutions, optimizing performance and scalability...
Reposted 4 weeks ago
Senior Technical Program Manager, Privileged Access Management
$120K - $150K *
Lead cross-functional efforts to drive execution in a fast-paced remote environment, overseeing key product initiatives and customer issues in our Privileged Access Management portfolio, while ensurin...
Reposted 1 month ago
Cloud Programs Analyst SME - Technical Background
$95K - $115K *
Unlock the potential of IT modernization by crafting compelling executive briefings. Collaborate with technical teams to translate cloud infrastructure insights into clear narratives for government le...
Reposted 2 weeks ago
$80K - $95K *
Lead the charge in customer deployments of cloud-native network access control solutions. Collaborate across networking and identity management to ensure successful implementations, training, and ongo...
1 month ago
Staff Product Engineer, Enterprise AI
$185K - $220K *
Unlock your potential as a Staff Full-Stack Product Engineer, driving impactful software solutions and collaborating with partners to enhance enterprise deployments. Join us in shaping the future of A...
1 month ago
Senior Engineering Manager, OLO
$250K - $270K *
Lead the charge in enhancing the guest web ordering experience by managing a team of full-stack engineers. Drive product innovation, optimize conversion rates, and ensure engineering excellence across...
1 month ago
$140K - $185K *
Unlock potential by leading the architecture and development of scalable core platform systems that process transactions and integrate with financial institutions globally. Drive innovation and mentor...
1 week ago
$110K - $130K *
Elevate quality assurance by collaborating with developers to enhance test processes, automate testing, and ensure robust coverage in a fast-paced, agile environment. Become a trusted authority in QA...
Yesterday
$80K - $120K *
Collaborate with cross-functional teams to design and develop user-centric web applications, integrating AI-driven insights for high-stakes decision-making workflows while ensuring performance and sec...
1 week ago
$120K - $160K *
Join our dynamic team to design and develop cutting-edge AI platforms, enhancing decision-making workflows through innovative web applications and robust backend services. Collaborate across the full...
2 weeks ago
$120K - $145K *
Join a dynamic team to design and develop a next-gen AI platform, focusing on intelligent agent frameworks and modern web applications. Collaborate across the full stack to enhance decision-making wor...
2 weeks ago
$135K - $160K *
Lead the charge in shaping the technical landscape of digital accessibility. Drive innovation by designing scalable systems that enhance user experience while mentoring engineers and collaborating acr...
2 weeks ago
$110K - $130K *
Elevate incident response capabilities by developing dashboards and alerts, optimizing cloud performance, and ensuring security compliance. Collaborate with product teams to enhance IAM needs while dr...
1 week ago
Cloud Server Operation Engineer
$95K - $115K *
Manage server installations and maintenance, troubleshoot network issues, and ensure data integrity. Collaborate with teams to optimize data center operations and support business needs through effect...
Yesterday
Sr Lead Technical Knowledge Consultant
$105K - $141K *
Innovate knowledge management strategies to enhance technical sales effectiveness, leveraging expertise to develop scalable resources and foster cross-functional collaboration, ultimately driving heig...
Reposted 4 days ago
Senior Software Engineer | Virscidian
$110K - $130K *
Champion the maintenance and support of existing software products while ensuring stability and responsiveness to customer needs. Collaborate across teams to enhance features and contribute to future...
2 weeks ago
$150K - $160K *
Champion cloud and application security by enhancing AWS practices, collaborating with cross-functional teams, and driving continuous improvement to ensure secure and compliant environments...
Reposted yesterday
$250K - $300K *
Accelerate progress at a forward-thinking company by leading a dynamic engineering team, fostering a culture of excellence while delivering innovative product features and driving technical growth. Co...
Reposted 1 month ago
Senior Developer - Workforce AI, IT AI COE
$106K - $159K *
Help us build and innovate workforce AI platforms, integrating advanced systems and analytics to enable seamless AI adoption and enhance productivity across the enterprise. Drive measurable impact and...
Reposted 3 weeks ago
Senior Engineering Manager, Core Picking
$265K - $279K *
Empower your career by leading the Enterprise Fulfillment engineering team, setting technical vision, owning engineering roadmaps, and fostering a culture of excellence with 10+ engineers while collab...
Reposted yesterday
$185K *
Accelerate software development by leading a team of engineers, driving technical strategy, and ensuring delivery of scalable, customer-focused solutions with operational excellence...
Reposted 4 weeks ago
Senior Software Engineer - Integrations
$125K - $150K *
Transform your career by leading the design and implementation of critical integrations that enhance system connectivity and performance. Collaborate across teams to deliver high-quality solutions tha...
3 weeks ago
Senior Account Manager, Adtech
$75K - $95K *
Empower innovation in mobile advertising by leveraging expertise in measurement and fraud mitigation. Collaborate with stakeholders to enhance adtech solutions and navigate the evolving landscape of d...
1 week ago
$125K - $150K *
Elevate your career by driving data engineering excellence in Palantir Foundry, transforming legacy systems into robust pipelines and applications while collaborating with cross-functional teams to de...
2 weeks ago
Sr Program Manager, Client Delivery
$155K - $180K *
Drive successful delivery of complex, multi-year programs in a dynamic environment. Collaborate with cross-functional teams to manage scope, budget, and timelines while ensuring client satisfaction an...
3 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.