Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$162K - $387K *

Elevate your career by designing and developing advanced NoSQL databases. Join our dynamic team to enhance global infrastructure through cloud-native solutions, optimizing performance and scalability...

San Jose, CARemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Lead cross-functional efforts to drive execution in a fast-paced remote environment, overseeing key product initiatives and customer issues in our Privileged Access Management portfolio, while ensurin...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Unlock the potential of IT modernization by crafting compelling executive briefings. Collaborate with technical teams to translate cloud infrastructure insights into clear narratives for government le...

Ashburn, VARemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in customer deployments of cloud-native network access control solutions. Collaborate across networking and identity management to ensure successful implementations, training, and ongo...

Texas, USRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$185K - $220K *

Unlock your potential as a Staff Full-Stack Product Engineer, driving impactful software solutions and collaborating with partners to enhance enterprise deployments. Join us in shaping the future of A...

United StatesRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$250K - $270K *

Lead the charge in enhancing the guest web ordering experience by managing a team of full-stack engineers. Drive product innovation, optimize conversion rates, and ensure engineering excellence across...

RemoteRemote

1 month ago

  •   Less than 5 years exp.  •   Consumer Technology

$140K - $185K *

Unlock potential by leading the architecture and development of scalable core platform systems that process transactions and integrate with financial institutions globally. Drive innovation and mentor...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Elevate quality assurance by collaborating with developers to enhance test processes, automate testing, and ensure robust coverage in a fast-paced, agile environment. Become a trusted authority in QA...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $120K *

Collaborate with cross-functional teams to design and develop user-centric web applications, integrating AI-driven insights for high-stakes decision-making workflows while ensuring performance and sec...

Virginia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $160K *

Join our dynamic team to design and develop cutting-edge AI platforms, enhancing decision-making workflows through innovative web applications and robust backend services. Collaborate across the full...

Virginia, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join a dynamic team to design and develop a next-gen AI platform, focusing on intelligent agent frameworks and modern web applications. Collaborate across the full stack to enhance decision-making wor...

Virginia, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Lead the charge in shaping the technical landscape of digital accessibility. Drive innovation by designing scalable systems that enhance user experience while mentoring engineers and collaborating acr...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate incident response capabilities by developing dashboards and alerts, optimizing cloud performance, and ensuring security compliance. Collaborate with product teams to enhance IAM needs while dr...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Manage server installations and maintenance, troubleshoot network issues, and ensure data integrity. Collaborate with teams to optimize data center operations and support business needs through effect...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$105K - $141K *

Innovate knowledge management strategies to enhance technical sales effectiveness, leveraging expertise to develop scalable resources and foster cross-functional collaboration, ultimately driving heig...

RemoteRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Champion the maintenance and support of existing software products while ensuring stability and responsiveness to customer needs. Collaborate across teams to enhance features and contribute to future...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$150K - $160K *

Champion cloud and application security by enhancing AWS practices, collaborating with cross-functional teams, and driving continuous improvement to ensure secure and compliant environments...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$250K - $300K *

Accelerate progress at a forward-thinking company by leading a dynamic engineering team, fostering a culture of excellence while delivering innovative product features and driving technical growth. Co...

RemoteRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$106K - $159K *

Help us build and innovate workforce AI platforms, integrating advanced systems and analytics to enable seamless AI adoption and enhance productivity across the enterprise. Drive measurable impact and...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$265K - $279K *

Empower your career by leading the Enterprise Fulfillment engineering team, setting technical vision, owning engineering roadmaps, and fostering a culture of excellence with 10+ engineers while collab...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$185K *

Accelerate software development by leading a team of engineers, driving technical strategy, and ensuring delivery of scalable, customer-focused solutions with operational excellence...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Transform your career by leading the design and implementation of critical integrations that enhance system connectivity and performance. Collaborate across teams to deliver high-quality solutions tha...

Orlando, FLRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$75K - $95K *

Empower innovation in mobile advertising by leveraging expertise in measurement and fraud mitigation. Collaborate with stakeholders to enhance adtech solutions and navigate the evolving landscape of d...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$125K - $150K *

Elevate your career by driving data engineering excellence in Palantir Foundry, transforming legacy systems into robust pipelines and applications while collaborating with cross-functional teams to de...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$155K - $180K *

Drive successful delivery of complex, multi-year programs in a dynamic environment. Collaborate with cross-functional teams to manage scope, budget, and timelines while ensuring client satisfaction an...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.