Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$80K - $95K *
Drive customer success by fostering relationships, ensuring renewals, and identifying growth opportunities. Engage with key stakeholders to align solutions with evolving needs, enhancing satisfaction...
1 week ago
Senior Application Security Analyst
$140K - $175K *
Elevate D2L's Application Security Program by refining security measures, collaborating with teams, and addressing risks. Utilize your expertise in security assessments and vulnerability management to...
3 days ago
$75K - $246K *
Join us to design and deliver cutting-edge AI systems across ML, generative AI, and agentic workflows. Collaborate with cross-functional teams to create impactful solutions while mentoring engineers a...
3 weeks ago
Sales Solutions Engineer - Digital Native
$152K - $190K *
Join a dynamic team to help developers secure applications by integrating innovative solutions into their processes. Enhance customer engagement through technical guidance to ensure efficient vulnerab...
Reposted 1 month ago
Principal Program Manager, Solution Sales
$170K - $222K *
Drive strategic transformation initiatives across Product, GTM, and Operations. Lead cross-functional teams, manage complex portfolios, and deliver measurable results while fostering clarity and accou...
6 days ago
CyberArk SME / DevOps Engineer
$70K - $110K *
Elevate your career as a CyberArk SME/DevOps Engineer, implementing secure solutions for federal modernization. Leverage your expertise in privileged access management to drive best practices and enha...
1 week ago
$85K - $125K *
Engage in high-volume data processing projects using cutting-edge technologies to empower data scientists and analysts in deriving insights from vast data sets. Collaborate effectively to enhance data...
Reposted 3 weeks ago
Senior Workforce Solutions Engineer
$104K - $153K *
Unlock your potential by leading the technical delivery of workforce applications. Collaborate with teams to enhance productivity through automation, AI, and integrations, ensuring secure and efficien...
1 week ago
Software Engineer, Back-End - Mail (US)
$125K - $150K *
Unlock potential by joining our dynamic team to build robust back-end systems that power AI-driven workflows and enhance user experiences across platforms. Collaborate with engineers to innovate and s...
4 days ago
Senior Growth Marketing Manager
$110K - $130K *
Drive growth marketing initiatives that accelerate revenue and enhance account engagement. Collaborate with Sales and Marketing teams to implement targeted strategies, leveraging AI for personalized c...
3 days ago
Senior Software Engineer, Dev Ops
$120K - $145K *
Accelerate progress at the forefront of cloud technology by architecting scalable infrastructures, automating CI/CD processes, and enhancing operational excellence through collaboration and innovation...
Reposted 4 weeks ago
$90K - $110K *
Empower your career by bridging technical solutions and customer needs in the drive-thru technology space. Collaborate with Sales and Product teams to design and deliver innovative solutions that enha...
3 weeks ago
$100K - $120K *
Elevate your career as a Solutions Engineer, driving technical excellence in sales. Collaborate with teams to deliver seamless demos, address customer needs, and ensure successful onboarding, all whil...
3 weeks ago
$130K - $160K *
Transform the user experience and operational workflows in a complex two-sided marketplace. Lead product initiatives that enhance clinician and district interactions, streamline processes, and drive i...
1 week ago
Associate Systems Engineer, Data Management
$95K - $115K *
Join a team that's redefining data management solutions. Leverage your expertise in cloud platforms and analytics to support sales teams, drive customer success, and implement innovative data solution...
1 week ago
$108K - $149K *
Shape the future of technical marketing by crafting compelling narratives that engage practitioners and influencers, driving curiosity and interest in cutting-edge cybersecurity solutions across our i...
2 weeks ago
Lead Director, Software Development Engineering (Member Eligibility Services)
$144K - $288K *
Drive modernization and operational stability for eligibility processing, leading a multi-team engineering organization to enhance cloud-based data services and APIs, ensuring high availability and co...
2 weeks ago
Software Engineer 5 - Training Platform, AI Platform
$466K - $500K+*
Join a team that's shaping the future of AI by designing and building scalable platforms for large-scale machine learning model training, enhancing performance, and creating user-friendly experiences...
3 days ago
Staff Software Engineer, Backend MSSP
$230K - $270K *
Empower innovation as you lead technical initiatives for multi-tenant platforms, guiding architecture and implementation while collaborating across teams to enhance partner capabilities and ensure ser...
2 days ago
Senior Strategic Content Manager
$110K - $130K *
Transform your career by leading a high-performing team to create compelling thought leadership content. Drive strategic narratives that align with business priorities and market trends while fosterin...
2 weeks ago
Senior Technical Content Engineer
$115K - $135K *
Engage with engineers and executives to create compelling technical content that showcases innovative CAD solutions. Deliver presentations, demos, and tutorials that highlight product features and the...
Reposted 1 week ago
People Technology Analyst - Workday
$95K - $160K *
Elevate People Technology by optimizing systems and processes, ensuring data integrity, and enhancing user experiences. Collaborate with cross-functional teams to drive efficiency and support a fast-p...
3 weeks ago
$150K - $180K *
Unlock your potential as a Senior Applied AI Engineer, leading teams to design and deliver impactful AI solutions. Drive technical excellence and mentor engineers while shaping the future of AI system...
2 days ago
Senior Product Manager, AI Evaluation & Quality| Level 18| US: Remote
$150K - $159K *
Analyze and build evaluation frameworks for AI agents, ensuring quality and performance meet client and business standards. Collaborate with cross-functional teams to establish testing methodologies a...
4 days ago
$150K - $180K *
Champion the architecture of Enterprise AI, guiding a senior remote team in building robust solutions across AI gateways, Kubernetes, and multi-service systems while mentoring engineers and engaging w...
2 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.