Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$115K - $125K *
Oversee and enhance Support Desk operations, leading a team to ensure timely, high-quality responses. Collaborate across departments to optimize service delivery and drive continuous improvement in a...
1 week ago
$90K - $125K *
Innovate and design scalable, cloud-native APIs while enhancing legacy systems. Collaborate with cross-functional teams to deliver high-quality software solutions, leveraging AI tools and modern techn...
5 days ago
Principal Product Manager, AI Software Factory
$150K - $180K *
Transform the software development landscape by defining a cohesive end-to-end experience, integrating planning to verification workflows across teams. Lead product strategy and execution, influencing...
Reposted 1 month ago
Senior Product Manager, Enterprise Solutions
$174K - $218K *
Reimagine healthcare by shaping partnerships that drive innovative virtual-first care solutions. As a Senior Product Manager, you will bridge product and commercial teams, enhancing member engagement...
Reposted 1 month ago
Senior Director, Web Strategy and Operations
$160K - $200K *
Shape the future of our web strategy by leading a cross-functional team to optimize user experience, drive demand generation, and enhance web performance. Your expertise will transform our website int...
1 week ago
Principal Machine Learning Engineer
$196K - $309K *
Join a team that's innovating core intelligence solutions for AI products. Collaborate with experts to design, develop, and optimize cutting-edge features that enhance software development and drive p...
Yesterday
Senior Account Executive, IT Support Products
$100K - $136K *
Grow your career with a dynamic role focused on territory management, account expansion, and new business development in the B2B SaaS sector. Collaborate with cross-functional teams to drive sales suc...
3 days ago
$86K - $144K *
Unlock potential by leading the design and development of scalable generative AI services, ensuring architectural integrity and mentoring teams. Collaborate with cross-functional stakeholders to drive...
Reposted 1 week ago
$86K - $137K *
Optimize project outcomes as you manage small to medium-sized initiatives. Collaborate across teams, navigate risks, and ensure timely delivery of quality solutions while enhancing communication and s...
Reposted 1 week ago
Staff Backend Engineer, Licensing
$230K - $270K *
Lead technical direction for backend services managing licensing and entitlements. Shape scalable solutions across accounts, ensuring data correctness and operational excellence. Collaborate with Prod...
Yesterday
Staff Software Engineer, OTA Services
$229K - $260K *
Lead the charge in designing and implementing a robust OTA update system, ensuring seamless deployment across diverse environments while mentoring engineers and driving technical excellence in distrib...
1 week ago
$84K - $131K *
Join a dynamic team to provide scientific expertise and application support, enhancing customer experiences through product demonstrations, training, and troubleshooting while collaborating with cross...
1 week ago
$128K - $160K *
Lead the charge in delivering innovative AI and automation solutions, translating complex business needs into technical designs. Collaborate across teams to enhance productivity and drive continuous i...
4 days ago
Enterprise Customer Success Manager
$95K - $115K *
Drive customer success by building strong relationships with enterprise accounts, ensuring strategic guidance, adoption, and retention. Collaborate cross-functionally to enhance customer experiences a...
Today
Mobile Principle Software Engineer
$150K - $180K *
Join a dynamic team as you lead mobile development in an AI-first environment. Drive innovation, mentor engineers, and shape user experiences across platforms while collaborating closely with product...
1 week ago
$90K - $110K *
Transform custom manufacturing workflows by bridging CAD/CAM solutions with client needs. Collaborate with Sales to deliver tailored demos, support technical validations, and represent the brand at in...
3 days ago
Forward Deployed Engineer (San Francisco)
$130K - $155K *
Unlock potential by driving innovative AI solutions through hands-on engineering and client collaboration. Transform complex business challenges into reliable, production-ready software while enhancin...
Reposted today
Senior Product Designer, Developer Foundations
$180K - $212K *
Lead the design of a comprehensive Developer Portal, enhancing the developer experience through intuitive interfaces and impactful improvements. Collaborate with cross-functional teams to drive user-c...
1 week ago
$200K - $235K *
Lead and innovate in our modeling group, managing a team of engineers to develop next-gen technology while ensuring seamless integration with AI and existing systems; collaborate closely with stakehol...
Reposted 1 month ago
$172K - $215K *
Advance your career by leading software development initiatives, driving architecture design, and optimizing performance in a collaborative environment. Engage with cross-functional teams to deliver s...
2 days ago
Senior Software Engineer II, Mobile (iOS) - Global Monetization (AI Native)
$118K - $216K *
Reimagine mobile monetization by leveraging AI to build premium user experiences. Drive product innovation and ownership, ensuring reliability for millions of users while expanding into new markets wi...
3 days ago
$99K - $149K *
Empower your creativity by leading social-first content production for a global tech brand. Collaborate across teams to craft engaging visuals and narratives that resonate with audiences, driving impa...
1 week ago
Principal Software Engineer, Workload Orchestration (Distributed Compute))
$165K - $215K *
Architect innovative solutions to complex technical challenges, driving platform direction and enabling deep specialists. You'll tackle high-leverage problems that define our future capabilities and e...
4 days ago
$135K - $145K *
Drive innovative software solutions by developing robust, cloud-native systems that enhance provider data management capabilities and meet the evolving needs of clients in a dynamic, collaborative env...
Reposted 3 days ago
Senior Backend Software Engineer (Confluence Cloud AI Automation and Search)
$224K - $235K *
Develop scalable backend features in a dynamic, agile environment. Collaborate with cross-functional teams to enhance performance and reliability of services while ensuring best practices in coding an...
5 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.