Desktop Support Manager Jobs

Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.

What Does a Desktop Support Manager Do?

Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.

Skills and Experience Employers Look For

Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.

Career Opportunities in Desktop Support Leadership

Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.

Explore Desktop Support Manager Jobs on Ladders

Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.

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1
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$131K - $176K *

Shape the future of sales excellence by owning end-to-end seller experiences. You’ll optimize workflows, create impactful solutions, and directly influence our revenue systems through innovative produ...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$168K - $240K *

Unlock potential by leading AI advisory strategy and governance, driving customer adoption through tailored solutions, and collaborating with technical teams to deliver impactful outcomes in a dynamic...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$168K - $240K *

Champion AI strategy and governance by leading advisory consulting services, guiding clients from interest to practical adoption. Collaborate with technical teams to deliver integrated solutions and e...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$92K - $134K *

Join a dynamic team to lead facility assessments and capital planning projects, ensuring client satisfaction through effective project management, technical expertise, and collaboration with multidisc...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$135K - $160K *

Transform client businesses by leading AI strategy and implementation. Drive impactful consulting engagements, build trusted relationships, and leverage emerging technologies to deliver measurable out...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Lead transformative AI consulting engagements, driving business value through innovative strategies and solutions. Collaborate with clients to assess processes, develop roadmaps, and implement AI tech...

New York, NYRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Accelerate progress at transforming unstructured plan catalogs into structured data. Collaborate with teams to enhance analytical capabilities and ensure precise delivery of actionable insights for a...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$277K - $320K *

Empower strategic partnerships by leading the development and execution of a multi-year business strategy with key channel partners, driving revenue growth and enhancing collaborative relationships ac...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$114K - $155K *

Play a key role in enhancing cybersecurity by designing and implementing secure DevSecOps practices, developing software solutions, and ensuring compliance with industry standards. Collaborate in a dy...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive the commissioning process for multiple data center projects, ensuring all systems are tested and operational. Collaborate with stakeholders to meet client specifications and maintain compliance...

Quanah, TXRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$92K - $166K *

Transform supply chain efficiency by managing purchase orders, resolving delays, and driving supplier accountability. Collaborate with teams to mitigate risks and ensure timely delivery, contributing...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Technical Services

$93K - $179K *

Empower operational excellence by providing advanced technical support for critical applications. Collaborate with cross-functional teams to troubleshoot issues, enhance system performance, and ensure...

San Antonio, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $125K *

Join our cybersecurity surge team to bridge security and engineering for VA.gov. Assess compliance, automate controls, support ATO readiness, and improve security posture across platforms to enhance r...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$154K - $247K *

Join a team that's driving product excellence by defining strategy, leading a talented team of Product Managers, and ensuring stellar adoption and customer satisfaction within a dynamic market landsca...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $150K *

Elevate your career by leading security and compliance initiatives in a dynamic healthcare SaaS environment. Drive key programs, manage audits, and partner with cross-functional teams to ensure regula...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Drive sustained growth as a key commercial leader by executing innovative revenue strategies, generating new client opportunities, and expanding market presence in the evolving data center and AI infr...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Unlock the potential of strategic planning and program management, driving innovative financial forecasting and operational excellence. Lead day-to-day program operations, enhance service offerings, a...

RemoteRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $160K *

Transform data center solutions strategy and drive growth across global initiatives, enhancing partnerships and revenue. Engage with executive clients and elevate pre-sales efforts to set the stage fo...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by managing diverse EV projects, ensuring successful delivery through collaboration, strategic planning, and effective stakeholder engagement. Drive project excellence while naviga...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Transform client operations into scalable systems by leading discovery, designing workflows, and ensuring project success. Collaborate with engineers to deliver tailored solutions that enhance efficie...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$109K - $130K *

Drive excellence in master data management by leading identity resolution, ensuring data integrity, and establishing governance standards for patient and provider domains. Collaborate with stakeholder...

Colorado, USRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $140K *

Pioneer innovative construction solutions by managing diverse projects from inception to completion. Collaborate with teams to create bids, schedules, and budgets while ensuring quality and timely del...

Alexandria, VARemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$95K - $115K *

Oversee and lead a technical services team, ensuring efficient 24x7 network operations and advanced troubleshooting of IT systems. Drive quality and improve processes while actively engaging with both...

Virginia, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $168K *

Empower the sales team by developing and delivering impactful training programs. Oversee onboarding, create engaging curricula, and collaborate on initiatives to enhance sales effectiveness in the med...

Tempe, AZRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$83K - $128K *

Champion operational excellence by leading a team that enhances specialty access through data-driven strategies, workflow improvements, and collaboration, ensuring optimal patient scheduling across de...

Richmond, VARemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Manager do?question toggle

    A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.

  • What qualifications are common for Desktop Support Manager jobs?question toggle

    Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.

  • How much do Desktop Support Managers earn?question toggle

    Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.

  • What career paths can follow a Desktop Support Manager role?question toggle

    Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.

  • Where can I find Desktop Support Manager jobs paying $100,000 or more?question toggle

    Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.