Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
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Drive strategic partnerships and enhance client value through innovative solutions and operational excellence, focusing on business growth and client satisfaction in a hybrid workspace...
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Accelerate progress at building strategic relationships with CPG sales organizations, driving innovative commercial models and data strategies to enhance revenue growth and client satisfaction in a dy...
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Engage customers by transforming relationships into partnerships, guiding them through product capabilities, and driving adoption. Collaborate with teams to enhance customer experience and proactively...
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Join a team that's dedicated to enhancing enterprise systems through effective maintenance, troubleshooting, and collaboration. Ensure the reliability and performance of critical IT applications in di...
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Optimize technology initiatives across multiple facilities, ensuring alignment with operational priorities and enterprise standards. Collaborate with leaders to oversee projects, manage complex issues...
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Lead the enhancement of our business continuity program, collaborating with cross-functional teams to ensure operational readiness and effective response to disruptions. Drive training initiatives and...
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Director, Technical Program Management
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Drive complex technical initiatives and lead multi-year integration strategies to enhance platform capabilities, ensuring alignment with business objectives and fostering a culture of excellence in Te...
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Shape the future of sales excellence by owning end-to-end seller experiences. You’ll optimize workflows, create impactful solutions, and directly influence our revenue systems through innovative produ...
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Unlock potential by leading AI advisory strategy and governance, driving customer adoption through tailored solutions, and collaborating with technical teams to deliver impactful outcomes in a dynamic...
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Enterprise Strategist – Chief Architect - AI
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Champion AI strategy and governance by leading advisory consulting services, guiding clients from interest to practical adoption. Collaborate with technical teams to deliver integrated solutions and e...
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Project Manager - Facility Condition Assessments & Capital Planning
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Join a dynamic team to lead facility assessments and capital planning projects, ensuring client satisfaction through effective project management, technical expertise, and collaboration with multidisc...
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Transform client businesses by leading AI strategy and implementation. Drive impactful consulting engagements, build trusted relationships, and leverage emerging technologies to deliver measurable out...
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Lead transformative AI consulting engagements, driving business value through innovative strategies and solutions. Collaborate with clients to assess processes, develop roadmaps, and implement AI tech...
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Empower strategic partnerships by leading the development and execution of a multi-year business strategy with key channel partners, driving revenue growth and enhancing collaborative relationships ac...
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Play a key role in enhancing cybersecurity by designing and implementing secure DevSecOps practices, developing software solutions, and ensuring compliance with industry standards. Collaborate in a dy...
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Transform supply chain efficiency by managing purchase orders, resolving delays, and driving supplier accountability. Collaborate with teams to mitigate risks and ensure timely delivery, contributing...
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Application Support Engineer - Mid Level
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Senior Security Risk Management Framework Engineer
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4 weeks ago
Director of Product Management
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3 weeks ago
Manager of Security and Compliance
$130K - $150K *
Elevate your career by leading security and compliance initiatives in a dynamic healthcare SaaS environment. Drive key programs, manage audits, and partner with cross-functional teams to ensure regula...
2 weeks ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.