Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$100K - $120K *
Manage the configuration and administration of our quote-to-cash platform, enhancing DealHub and Salesforce systems to optimize business operations. Collaborate to design robust workflows, governance...
1 month ago
Vulnerability Management / ACAS Response Analyst (Senior)
$110K - $130K *
Champion vulnerability management by analyzing ACAS results, prioritizing findings, and coordinating remediation efforts across teams to ensure compliance and enhance cybersecurity posture for critica...
Yesterday
Project Manager II (Public Safety Software) - Remote
$80K - $95K *
Lead the planning and execution of Public Safety projects, ensuring timely delivery and effective collaboration across teams. Drive process improvements and maintain client relationships to enhance pr...
2 weeks ago
Senior Consulting Engineer Physical Security
$107K - $150K *
Engage with clients to design and implement advanced Physical Security Systems. Collaborate with top engineers on complex projects, ensuring high-quality solutions and customer satisfaction while mana...
1 week ago
$135K - $251K *
Join a team that's shaping the future of software development by enhancing DevSecOps capabilities. Collaborate with customers to automate processes and deliver innovative solutions in a dynamic enviro...
1 week ago
Application Administrator Team Lead
$100K - $120K *
Advance quality assurance practices and lead a team focused on delivering business-aligned, high-quality software solutions through effective testing strategies and continuous improvement initiatives...
4 weeks ago
Program Manager, Identity Security - Customer Success
$100K - $130K *
Champion customer success by designing and optimizing scalable programs that enhance adoption of identity security solutions, ensuring impactful training and resources for customer-facing teams...
1 week ago
$94K - $266K *
Shape the future of service delivery by leading operations, optimizing performance, and enhancing client relationships. Drive continuous improvement while managing a large team to achieve profitabilit...
Reposted today
$84K - $126K *
Champion international research initiatives by leading grant development, partnerships, and communications for an open-science program. Ideal for a PhD graduate eager to transition from bench science...
1 week ago
$130K - $150K *
Lead a dynamic team of Solutions Consultants, driving sales success through hands-on leadership, strategic deal support, and continuous improvement in a fast-paced environment focused on HR tech solut...
3 days ago
$90K - $189K *
Elevate your career as you design, implement, and maintain SAP security roles across various platforms while ensuring compliance and optimizing security frameworks in a collaborative environment...
Reposted 1 week ago
Senior ServiceNow Developer (ITSM SME)
$170K - $175K *
Accelerate progress at the forefront of ITSM modernization, leading the technical implementation of ServiceNow capabilities while collaborating with diverse teams to enhance service management across...
4 weeks ago
(USA) Principal, Technical Program Manager
$143K - $286K *
Take ownership of large-scale AI and technology programs, leading cross-functional teams to drive execution and align strategies. Utilize strong analytical and communication skills to enhance delivery...
1 week ago
Project Manager I - Construction Risk Management
$91K - $136K *
Join us to lead project teams, manage resources, and drive successful outcomes in construction risk management. Collaborate with stakeholders to ensure compliance and deliver projects on time and with...
1 week ago
$80K - $95K *
Engage in high-impact IT operations management, driving ServiceNow and cloud environments. Collaborate with top talent to enhance service delivery, ensuring compliance and customer satisfaction while...
Yesterday
$110K - $130K *
Unlock potential by leading product vision and strategy, driving customer insights to align with business goals. Collaborate across teams to deliver innovative solutions, ensuring impactful outcomes f...
3 weeks ago
Lead Technical Account Manager
$110K - $130K *
Unlock potential by leading key customer relationships, ensuring success through expert technical support and problem resolution. Collaborate with teams to enhance customer satisfaction and retention...
3 weeks ago
Senior Manager, Communications
$150K - $215K *
Innovate by driving real-time communications strategies and partner engagement. Shape impactful narratives during breaking news while building scalable programs that connect communications outcomes to...
1 week ago
Principal Product Manager, Platform and Shared Capabilities
$120K - $145K *
Transform product capabilities by leading strategy and execution for shared workflows, ensuring seamless integration and user experience across platforms. Drive measurable outcomes through customer in...
2 days ago
Senior Learning Systems Administrator
$90K - $110K *
Champion the optimization of learning systems by managing Workday Learning, providing enterprise support, and leading technology projects. Collaborate with stakeholders to enhance governance, complian...
1 week ago
$80K - $95K *
Join our team to enhance operational systems for our go-to-market efforts. You’ll collaborate with multiple departments to optimize workflows, automate processes, troubleshoot issues, and improve data...
Reposted 3 weeks ago
Director, Global Value Engineering
$150K - $180K *
Champion the evolution of Business Value Engineering by leading a global team, optimizing practices, and driving strategic initiatives across sales and customer engagement to enhance operational succe...
2 days ago
Business Operations Manager, North America
$110K - $130K *
Transform business operations by partnering with senior leaders to drive strategic initiatives, enhance decision-making, and execute scalable processes in a high-growth SaaS environment...
2 weeks ago
Senior Application Engineer/Process Automation Developer-Distributed
$110K - $130K *
Drive the implementation and support of automation and orchestration platforms, collaborating with technology teams to enhance processes and develop reusable web applications, ensuring high availabili...
1 week ago
$128K - $139K *
Drive the identity lifecycle for enterprise access management, ensuring secure, reliable identity services. Collaborate with teams to enhance user experience while implementing Zero Trust principles a...
2 weeks ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.