Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
Information Systems Operations Manager
$100K - $120K *
Lead the charge in optimizing our Information Systems operations, ensuring seamless support for hardware and software. Manage a dedicated team while enhancing productivity through AI tools and maintai...
Today
Director of Infrastructure Engineering
$152K - $273K *
Elevate infrastructure innovation by architecting automated, resilient multi-cloud environments, driving AI-first operations, and implementing Zero Trust security protocols across enterprise systems f...
Reposted today
Satellite Operations Center Director
$110K - $130K *
Drive your career with a leadership role overseeing satellite operations, ensuring mission success through effective scheduling, training, and ground system management. Lead a dedicated team in a dyna...
Today
Senior Systems Engineer (Unix and Windows)
$125K - $185K *
Champion system administration by leveraging enterprise IT expertise, scripting skills, and a client-focused approach to enhance performance and satisfaction in diverse environments across scientific...
4 weeks ago
Director of Product Management (Remote)
$135K - $160K *
Drive strategic product planning and market intelligence to enhance physician engagement. Own product development and go-to-market strategies, ensuring alignment across teams to deliver innovative sol...
2 weeks ago
Senior Acquisition Program Manager - Federal Health (CIVDEP) - Telework
$110K - $130K *
Oversee acquisition program management activities, coordinating teams and processes to enhance operational efficiency and support senior government stakeholders in a dynamic environment...
Today
Manager - AI Operations (Remote)
$70K - $150K *
Transform AI operations by leading optimization and governance initiatives, ensuring effective solutions that deliver business value while collaborating with cross-functional teams to enhance operatio...
1 week ago
$115K - $130K *
Drive seamless post-merger integrations by coordinating cross-functional teams, unifying processes, and fostering alignment. Lead initiatives that enhance operational efficiency and support future acq...
3 days ago
Vulnerability Management / ACAS Analyst (Journeyman)
$80K - $95K *
Join a team that's dedicated to enhancing cybersecurity by managing vulnerability tracking and remediation efforts. This role involves coordinating with various teams to ensure compliance and operatio...
Yesterday
$87K - $135K *
Develop and maintain custom solutions on the Microsoft 365 platform, ensuring compliance with standards while supporting over 13,000 users in an Agile environment. Propel user experience through innov...
3 weeks ago
$100K - $120K *
Tackle end-to-end delivery of customer implementations for an AI-driven pharmacy platform. Collaborate cross-functionally, manage project timelines, and build trust with health system clients to ensur...
Reposted 4 weeks ago
$110K - $130K *
Optimize and support database platforms, focusing on MySQL and SQL Server migrations to AWS. Lead performance tuning, replication, and maintenance while collaborating with developers to enhance databa...
5 days ago
Associate Director, Vendor Management - Remote
$90K - $166K *
Partner with us to lead strategic procurement and vendor management initiatives for enterprise clients, optimizing hardware lifecycle activities while ensuring efficiency, compliance, and cost-effecti...
Reposted 2 days ago
Senior Product Manager, Integrations & Platform
$175K - $190K *
Innovate the deployment process by leading two squads to ensure seamless integration and self-service capabilities for customers, driving measurable outcomes and enhancing product effectiveness in a d...
1 week ago
$90K - $129K *
Engage in leading diverse technical initiatives, ensuring projects meet client needs through effective planning, execution, and communication across teams to drive successful outcomes and customer sat...
Reposted 4 weeks ago
RVP, Solution Engineering - Mid-Market/Commercial
$210K - $322K *
Join a dynamic team to lead and empower Solutions Engineers, driving technical sales excellence while fostering collaborative innovation and ensuring customer success through strategic insights and re...
3 weeks ago
Senior Onboarding Manager, Ordering
$110K - $130K *
Unlock potential by leading complex enterprise restaurant implementations. Drive successful migrations to a digital ordering platform while serving as a trusted advisor. Shape the future of onboarding...
Today
$195K - $225K *
Join a team that drives B2B marketing excellence, shaping global strategies, optimizing brand equity, and enhancing revenue growth across tech solutions. Seek a visionary leader to elevate our marketi...
Reposted 4 weeks ago
$100K - $120K *
Lead the development and execution of capture strategies, enhancing business growth through market analysis, proposal management, and cross-functional collaboration. Drive organizational success by ex...
1 week ago
$100K - $120K *
Drive impactful technical programs by overseeing project lifecycles, managing resources, and ensuring on-time delivery while collaborating across global teams to meet customer needs and mitigate risks...
1 month ago
Sr Engagement (Project, Delivery) Manager - Higher Education & Nonprofit
$122K - $184K *
Lead the implementation of Workday solutions in Higher Education, managing project lifecycles, fostering client relationships, and delivering results while ensuring adherence to budget and timelines...
3 weeks ago
Director, Software Engineering & Development
$170K - $220K *
Shape the future of our enterprise AI platform by leading a cross-functional team of engineers. You will drive talent development, enhance engineering practices, and foster a culture of high performan...
Reposted 4 weeks ago
Internal Project Manager / Risk Manager
$100K - $166K *
Champion project execution and risk management in complex energy infrastructure, driving operational efficiency and digital innovation while collaborating with cross-functional teams to enhance projec...
Today
Senior Manager, Business Continuity
$110K - $130K *
Transform enterprise resilience by leading strategic initiatives in crisis management, business continuity, and disaster recovery. Collaborate across functions to enhance operational readiness and ens...
2 weeks ago
Manager, Cyber Incident Response
$110K - $170K *
Drive excellence in cyber incident response by leading a dynamic team, ensuring effective operations, and fostering collaboration across departments to safeguard against cyber threats in a fast-paced...
Today
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.